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Reviews of Hilton Vacation Club Desert Retreat Las Vegas

3 out of 5
Hilton Vacation Club Desert Retreat Las Vegas
5165 S Decatur Blvd, Las Vegas, NV

Reviews

9.4

Exceptional

Rating 10 - Excellent. 845 out of 1081 reviews" "
Rating 8 - Good. 157 out of 1081 reviews" "
Rating 6 - Okay. 30 out of 1081 reviews" "
Rating 4 - Poor. 24 out of 1081 reviews" "
Rating 2 - Terrible. 25 out of 1081 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yeun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb property
Stayed 2 nights in Apr 2024
Response from CL on 2 May 2024
Thank you so much for your feedback! We look forward to welcoming you back.

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay with kids lots of room!
Stayed 5 nights in Apr 2024
Response from J. Perez on 29 Apr 2024
Thank you for the rating, we are glad that you enjoyed your stay with us.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little apartment for the price of a regular hotel room
Stayed 1 night in Apr 2024
Response from J. Perez on 29 Apr 2024
Thank you for the rating, we are glad that you enjoyed your stay with us.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay so much we are booking it again next year. Maybe getting 2 suites next time. Wonderful staff and beautiful property!
Stayed 3 nights in Apr 2024
Response from Nicole on 26 Apr 2024
Thank you for your feedback we look forward to seeing you again soon!

8/10 Good

Patricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt very safe and private.
Stayed 6 nights in Apr 2024
Response from Nicole on 26 Apr 2024
Thank you for your feedback, we look forward to seeing you again soon!

10/10 Excellent

Ronald, Fitchburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from J. Perez on 29 Apr 2024
Thank you for the rating, we are glad that you enjoyed your stay with us.

10/10 Excellent

Tayler

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time. Check in and out was a breeze all the staff was very helpful family loved the pool. Will be staying again
Stayed 2 nights in Apr 2024
Response from Nicole on 26 Apr 2024
Thank you for your feedback, we look forward to seeing you again soon!

10/10 Excellent

PATRICIA A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Felt like being home
Stayed 3 nights in Mar 2024
Response from J. Perez on 24 Apr 2024
We are glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location and the feel of being home
Stayed 3 nights in Mar 2024
Response from J. Perez on 24 Apr 2024
We are glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from J. Perez on 24 Apr 2024
Thank you for the 5/5 rating.

10/10 Excellent

hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!!!
Stayed 1 night in Apr 2024
Response from J. Perez on 24 Apr 2024
We are glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Shane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! Units are spacious, clean, comfortable, and well equipped. The front desk staff is pleasant and helpful, and very accommodating to our many requests over 5 days with a group of 8 (2 units booked). The strip is about an 8 minute drive (we didn’t rent a car, just used Uber or taxis), and coming back at the end of the day felt like an oasis. Quiet, comfortable, and with a beautiful pool area. The in-suite laundry was an added bonus, only needed to pack about half of what we brought. 10/10, would love to stay here again.
Stayed 4 nights in Apr 2024
Response from J. Perez on 24 Apr 2024
We are glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in I didn’t realized there was stairs, my son travels with a power chair so I asked to be moved to lower level, it was late in the evening so they couldn’t move us that night but locked up the chair for us and moved us as quick as they could in the morning. Rooms were very clean and staff was amazing
Stayed 4 nights in Apr 2024
Response from J. Perez on 24 Apr 2024
We are glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Apr 2024
Response from J. Perez on 24 Apr 2024
We are glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Tal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for being outside the strip, and still not too far. Very friendly staff, kids loved the pool. Very convinient, full kitchen equiped.
Stayed 3 nights in Apr 2024
Response from J. Perez on 18 Apr 2024
We greatly appreciate your feedback and 5/5 rating. We hope to see you again soon.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from J. Perez on 18 Apr 2024
Thank you for the 5/5 rating.

10/10 Excellent

Payal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick stop in Vegas and booked this place as traveling with older kids. We would definitely stay here again and probably for longer next time as it was perfect.
Stayed 1 night in Apr 2024
Response from J. Perez on 14 Apr 2024
We greatly appreciate the feedback and rating. We hope you can visit us again soon.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 2 nights in Mar 2024
Response from CL on 12 Apr 2024
Thank you for your feedback! We look forward to seeing you again!

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from J. Perez on 10 Apr 2024
Thank you for the 5/5 rating.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024
Response from J. Perez on 8 Apr 2024
We appreciate the 5/5 rating.

10/10 Excellent

CRISTINA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family environment
Stayed 5 nights in Apr 2024
Response from J. Perez on 7 Apr 2024
We are glad that you enjoyed your stay with us.

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Feel like a home away from home.
Stayed 4 nights in Apr 2024
Response from J. Perez on 7 Apr 2024
Wow, that is awesome. We are glad that you enjoyed your stay with us. Hope to see you again soon.

10/10 Excellent

shimelis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very clean and quite property. We went with family for vacation and we enjoyed the stay. My kids enjoyed family pool and spa. Staff was very professional. We’ll definitely stay there whenever we visit LV.
Stayed 5 nights in Mar 2024
Response from J. Perez on 7 Apr 2024
We are glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Justin

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Absolutely wonderful condo about 10 minutes right off the strip! If you want a quiet, safe, affordable, beautiful place with washer and dryer this is the place for you!! We loved every bit of our stay! We will definitely be back!!
Stayed 6 nights in Mar 2024
Response from J. Perez on 3 Apr 2024
We are glad that you enjoyed your stay with us. We hope that you can visit us again soon.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. It’s quiet and my room was awesome. Spacious, super convenient having a washer and dryer in the unit. Lots of storage. Lots of parking.
Response from J. Perez on 3 Apr 2024
We are glad that you enjoyed your stay with us. We hope that you can visit us again soon.

10/10 Excellent

Victor, columbus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place for family
Stayed 3 nights in Mar 2024
Response from J. Perez on 1 Apr 2024
We greatly appreciate your rating of 5/5.

8/10 Good

Shaun

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from J. Perez on 1 Apr 2024
Thank you for the 4/5 rating.

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great accommodation!
Stayed 4 nights in Mar 2024
Response from J. Perez on 1 Apr 2024
Thank you for the 5/5 rating.

8/10 Good

Jose

Travelled with family
Liked: Property conditions & facilities
Rooms were spacious. Washer/dryer and full kitchen was very helpful.
Stayed 3 nights in Mar 2024
Response from J. Perez on 1 Apr 2024
We are glad that you enjoyed your stay with us.

10/10 Excellent

C, Papamoa Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was spotless, roomy and had everything we could have wanted. I was so impressed with everything and everyone there, I'll definitely be back!
Stayed 12 nights in Mar 2024
Response from J. Perez on 1 Apr 2024
We are glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious, the staff was excellent! Whatever we needed the staff was there to help our needs!
Stayed 3 nights in Mar 2024
Response from J. Perez on 28 Mar 2024
We are glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was quick and smooth. Staff was super nice all weekend. Room is more of an apartment, which was lovely. We had a full kitchen with everything you need to cook, eat and drink with. You have your own washer/dryer and walk in closet. Overall, our stay was great.
Stayed 3 nights in Mar 2024
Response from J. Perez on 27 Mar 2024
Thank you for the 5/5 rating and we're glad that you enjoyed your stay with us. We hope you can visit us again soon.

10/10 Excellent

Beverly Ann, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from J. Perez on 27 Mar 2024
Thank you for the 5/5 rating.

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience and service
Stayed 3 nights in Mar 2024
Response from J. Perez on 26 Mar 2024
Thank you for the rating and feedback

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredibly engaged and attentive Property is well maintained and we had a great stay
Stayed 7 nights in Mar 2024
Response from J. Perez on 26 Mar 2024
We appreciate your feedback.

10/10 Excellent

Hiromi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, laundry machine, full kitchen Very well equipped and roomy for family of 4
Stayed 1 night in Mar 2024
Response from J. Perez on 21 Mar 2024
We're glad that you enjoyed your stay.

6/10 Okay

roderick

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lots of noise from the apartment above.. you can hear every step/movement... appears no sound proofing in the floor. The bed was terrible... very uncomfortable and sounded like it was broken... couldn't move without lots of creaking... The rest of the apartment was fine... washing machine and dryer was very handy
Stayed 5 nights in Mar 2024
Response from J. Perez on 21 Mar 2024
Thank you for letting us know how your stay was. We hope that you can visit us again soon.

6/10 Okay

Lissette

Stayed 7 nights in Mar 2024
Response from J. Perez on 7 Apr 2024
We appreciate the rating.

10/10 Excellent

Sonja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was the best and had a great shower. The property is a little dated but cozy and spacious.
Stayed 4 nights in Mar 2024
Response from J. Perez on 16 Mar 2024
We appreciate your feedback and rating.

8/10 Good

Kenneth C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from J. Perez on 16 Mar 2024
We appreciate the 4/5 rating.

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from J. Perez on 16 Mar 2024
We greatly appreciate the 5/5 rating.

10/10 Excellent

sano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from J. Perez on 16 Mar 2024
Thank you for the 5/5 rating. We hope to see you again soon.

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a quiet and relaxed stay this is definitely the spot. It’s a private community hotel which provides added security, front desk was very helpful and welcoming. Rooms were spacious and very clean. Anything I needed the hotel would provide asap. A little off the strip but plenty of shopping and restaurants options close by. Definitely will stay here again. Thank you!
Stayed 7 nights in Mar 2024
Response from J. Perez on 14 Mar 2024
We greatly appreciate your feedback and 5/5 rating. We hope to see you again.

10/10 Excellent

Cindy Darlene

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property and room was really nice. Gated at night. Walking distance to bus and/or parking provided. No resort fees. Staff was super nice and helpful. Awesome outdoor pools, hot tub and barbecue area. Would highly recommend it.
Stayed 7 nights in Mar 2024
Response from J. Perez on 11 Mar 2024
We greatly appreciate your rating and feedback. We hope you can visit us again soon.

10/10 Excellent

Mario, Gatineau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is not the best but for the price our stay was amazing!
Stayed 7 nights in Mar 2024
Response from J. Perez on 10 Mar 2024
Thank you for the 5/5 rating. We're looking forward to your next visit.

10/10 Excellent

Latisha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues. Walls are thin though. If you have kids request bottom floor.
Stayed 4 nights in Feb 2024
Response from J. Perez on 7 Mar 2024
We appreciate the 5/5 rating and feedback.

10/10 Excellent

Philip Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
low water pressure in the shower. A/C unit is loud. Road noise.
Stayed 6 nights in Feb 2024
Response from J. Perez on 7 Mar 2024
We are glad that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the unit we stayed in and the staff was friendly. Thank you Chasity for all of your assistance! I would definitely stay there again.
Stayed 4 nights in Feb 2024
Response from J. Perez on 5 Mar 2024
We are glad that you enjoyed your stay with us and for recognizing Chasity, she is awesome! We hope you can visit us again soon.

2/10 Terrible

Amanda

Stayed 4 nights in Feb 2024
Response from J. Perez on 21 Mar 2024
We're sorry about your recent experience, please reach out to us directly if you have any questions or concerns.