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Reviews of Silverton Casino Lodge - Newly Renovated

3.5 out of 5
Silverton Casino Lodge - Newly Renovated
3333 Blue Diamond Rd, Las Vegas, NV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 521 out of 700 reviews" "
Rating 8 - Good. 116 out of 700 reviews" "
Rating 6 - Okay. 28 out of 700 reviews" "
Rating 4 - Poor. 14 out of 700 reviews" "
Rating 2 - Terrible. 21 out of 700 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Latasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome stay! Cute renovations.. free parking!!
Stayed 5 nights in Apr 2024
Response from Monica C. Hotel Supervisor on 2 May 2024
Hello, thank you for your feedback. We hope to see you again.

10/10 Excellent

Michael, APO AP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised. It was a great stay, with friendly staff, not overcrowded, close enough to other venues but far enough to keep it quiet and peaceful. We will definitely be back.
Stayed 3 nights in Apr 2024
Response from Hotel on 1 May 2024
Thank you so much for staying with us. Looking forward to seeing you again

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at the Silverton and was really impressed with everything about the property. Definitely will return when I’m LV.
Stayed 1 night in Apr 2024
Response from Hotel on 1 May 2024
Thank you so much for staying with us. Looking forward to seeing you again

10/10 Excellent

John, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in Staff were quick and friendly. Excellent. This Casino floor is always clean and in good repair. A very nice room, too.
Stayed 1 night in Apr 2024
Response from Hotel on 1 May 2024
Thank you for choosing to stay with us

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this place
Stayed 1 night in Apr 2024
Response from Hotel on 1 May 2024
Thank you for choosing to stay with us

10/10 Excellent

Hongxing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room
Stayed 1 night in Apr 2024
Response from Hotel on 1 May 2024
Thank you for choosing to stay with us

10/10 Excellent

gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like....everything is on this property restaurants, shopping and a new pool. dislike ....no buffet
Stayed 2 nights in Apr 2024
Response from Brandon on 30 Apr 2024
Thank you for the great feedback!

10/10 Excellent

Brenda, Kittanning

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a hidden gem with all the amenities of the Vegas Stripe. Clean casino, multiple restaurants, and amazing pool.
Stayed 1 night in Apr 2024
Response from Monica C. Hotel Supervisor on 29 Apr 2024
Hello, thank you for your feedback. We hope to see you again.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Smoking was bad
Stayed 2 nights in Apr 2024
Response from Monica C. Hotel Supervisor on 28 Apr 2024
Hello, thank you for your feedback. My apologies for any inconvenience. We hope to see you again.

10/10 Excellent

denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept and Staff was friendly, professional and very accommodating
Stayed 4 nights in Apr 2024
Response from Monica C. Hotel Supervisor on 28 Apr 2024
Hello, thank you for your feedback. We hope to see you again.

10/10 Excellent

Marcelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was newly renovated and it shows. As soon as you come in, you’re greeted with a huge fish tank with a mermaid swimming in it. The room was beautiful, clean, and everything was in perfect working condition.
Stayed 1 night in Apr 2024
Response from Hotel on 27 Apr 2024
Thank you so much for staying with us. Hope you come back and check out our pool

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was very nice, happy and fun to talk to
Stayed 2 nights in Apr 2024
Response from Monica C. Hotel Supervisor on 26 Apr 2024
Hello, thank you for your feedback. We hope to see you soon.

10/10 Excellent

Quanhong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is big, renovation is modern.
Stayed 1 night in Apr 2024
Response from Monica C. Hotel Supervisor on 26 Apr 2024
Hello, thank you for your feedback. We hope to see you soon.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
will stay there again
Stayed 2 nights in Apr 2024
Response from Hotel on 24 Apr 2024
Thank you so much for staying with us

8/10 Good

Domenic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the smell in the hallways
Stayed 5 nights in Apr 2024
Response from Hotel on 24 Apr 2024
Thank you so much for staying with us

8/10 Good

jose, north hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing that bothers is being charged for resort fee the pool was under construction and they offer used another that was about between 400 to 500 feet that incompressible Where to apply for a refund ????
Stayed 2 nights in Apr 2024
Response from Monica C. Hotel Supervisor on 26 Apr 2024
Hello, my apologies for the inconvenience. Our resort fee also includes the valet parking, shuttle, wifi and other amenities. If you would like to speak to someone in management, please feel free to give us a call as we would be happy to speak with you.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel on 24 Apr 2024
Thank you so much for staying with us

6/10 Okay

Ken

Travelled with group
Liked: Staff & service
Just average condition, but good price for what it is
Stayed 1 night in Apr 2024
Response from Hotel on 23 Apr 2024
Thank you so much for choosing to stay with us!!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel on 24 Apr 2024
Thank you so much for staying with us

10/10 Excellent

Andrew M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Hotel on 23 Apr 2024
Thank you so much for choosing to stay with us!!

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Machines were too tight
Stayed 1 night in Apr 2024
Response from Brandon on 20 Apr 2024
I am sorry to hear that you did not get lucky during this trip! We hope to see you again soon!

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED my stay here! My room was impeccably designed and clean. Every touch was thoughtful. I would definitely return and recommend to anyone looking to stay off the beaten path. The staff was wonderful and check in was super easy. I ate at Mi Casa for dinner and it was good. The service was just ok but I had a nice time.
Stayed 1 night in Feb 2024
Response from Brandon on 20 Apr 2024
What great feedback!! Thank you so much for the kind words!

10/10 Excellent

PAUL, NORTHRIDGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, new room
Stayed 1 night in Apr 2024
Response from Brandon on 20 Apr 2024
We are so glad you enjoyed your stay with us!

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
It just a very nice place to stay.
Stayed 1 night in Apr 2024
Response from Brandon on 20 Apr 2024
We are glad you enjoyed your stay with us!

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024
Response from Monica C. Hotel Supervisor on 20 Apr 2024
Hello, thank you for your feedback. We hope to see you again.

6/10 Okay

Indira Arias

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The property is clean but the smell of the hotel is strong, not bad but it's strong. The staff is rude, especially at the front desk the manager there and the lady with curly hair. told us we didn't know what time Will gonna check in and it was 3 pm already she said she will gonna call us but no call so we came back again because we sitting in the Starbucks. The only nice there was Leila. Not recommend to others.
Stayed 3 nights in Apr 2024
Response from Monica C. Hotel Supervisor on 19 Apr 2024
Hello, im so sorry about the inconvenience you experienced here. We appreciate your feedback.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Brandon on 20 Apr 2024
Thank you for the great score!

8/10 Good

Yolanda

Travelled with family, Business traveller
Liked: Property conditions & facilities
When I checked in they couldn’t find the second room I under my name because it was separate from the first one, so it took awhile until she found it. And our TV didn’t work well it was all jumbled. And the second room my brother had to take a cold shower because there wasn’t any hot, other than that it .
Stayed 1 night in Apr 2024
Response from Hotel on 17 Apr 2024
I'm so sorry about that. We will look into these issues. Thank you so much for staying with us

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Silverton was absolutely wonderful! Our room was fantastic, the hotel was impeccably clean, staff were friendly and professional and all of the amenities were top notch. We are already planning our next visit!
Stayed 3 nights in Apr 2024
Response from Hotel on 17 Apr 2024
Thank you glad that you enjoyed your stay

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel on 17 Apr 2024
Thank you so much for staying with us

10/10 Excellent

MOKHAMMAD SAID

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Hotel on 16 Apr 2024
Thank you so much for staying! Hope to see you again

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Apr 2024
Response from Hotel on 16 Apr 2024
Thank you so much for staying! Hope to see you again

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service.
Stayed 1 night in Apr 2024
Response from Brandon on 16 Apr 2024
Thank you for the amazing score!!

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
An excellent hotel would definitely stay again.
Stayed 1 night in Apr 2024
Response from Monica C. Hotel Supervisor on 15 Apr 2024
We appreciate your feedback. We hope to see you again soon.

6/10 Okay

Ernesto

Liked: Cleanliness
They took my 100 $ deposit 37 extra
Stayed 1 night in Mar 2024
Response from Monica C. Hotel Supervisor on 14 Apr 2024
We appreciate your business. We hope to see you again soon.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Monica C. Hotel Supervisor on 15 Apr 2024
We appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Dennis, wyoming

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, the staff was friendly.
Stayed 1 night in Apr 2024
Response from Monica C. Hotel Supervisor on 14 Apr 2024
We appreciate your feedback. We hope to see you again

10/10 Excellent

Leon A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. I enjoyed the my room the price was reasonably. Im upset that i had to leave I played at the casino and wow money. Im definitely recommend this place to everyone.
Stayed 1 night in Apr 2024
Response from Monica C. Hotel Supervisor on 13 Apr 2024
We appreciate your feedback. Hope to see you again soon.

10/10 Excellent

Dawn, Westlake village

Travelled with family
Liked: Cleanliness, amenities
The decor & rooms were beautiful. Trying to get a bell hop at checkout didn’t happen.
Stayed 1 night in Apr 2024
Response from Monica C. Hotel Supervisor on 13 Apr 2024
We appreciate your feedback. Hope to see you again soon. I apologize for the inconvenience..

10/10 Excellent

Richard Anthony Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Thought the reviews might have been wrong but pleasantly surprised. Clean, quiet, great room with the renovation. Great spot a little away from the strip.
Stayed 2 nights in Apr 2024
Response from Monica C. Hotel Supervisor on 14 Apr 2024
We appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Emily, Roseville

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!
Stayed 1 night in Apr 2024
Response from Brandon on 19 Apr 2024
We are so glad you enjoyed yourself!!

4/10 Poor

Sandeep

Travelled with family and small children
* Bad experience. * Smoke was everywhere. * Hotel entrance was hard to find abs is in middle of the casino, so you are forced to walk through the casino everytime * room walls are thin, and you can hear guests in neighboring rooms making uncomfortable noises throughout the night. Dont take kids over * Self parking is not close by I will not advise you to stay at this place.
Stayed 2 nights in Mar 2024
Response from Hotel on 12 Apr 2024
Thank you for the information. We will address this.

10/10 Excellent

Gregory, big bend

Stayed 1 night in Apr 2024
Response from Hotel on 1 May 2024
Thank you so much for staying with us. Looking forward to seeing you again

8/10 Good

Jintao

Stayed 3 nights in Apr 2024
Response from Hotel on 1 May 2024
Thank you for choosing to stay with us

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy quick access to the strip but away from all the craziness of it. Very clean and quiet!
Stayed 1 night in Apr 2024
Response from Hotel on 12 Apr 2024
Thank you for choosing to stay with us!

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They remodeled this whole hotel. It was clean and easy to check in. I would stay here again
Stayed 1 night in Mar 2024
Response from Hotel on 12 Apr 2024
Thank you for choosing to stay with us!

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful property with great staff.
Stayed 2 nights in Apr 2024
Response from Hotel on 12 Apr 2024
Thank you for choosing to stay with us!

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful remodel - room decor is very tasteful and nice! Everything has been outstanding!
Stayed 1 night in Apr 2024
Response from Hotel on 12 Apr 2024
Thank you for choosing to stay with us!

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room! The pool was under construction, but it looks like it will be gorgeous too. Would definitely come back.
Stayed 2 nights in Apr 2024
Response from Hotel on 12 Apr 2024
Thank you for choosing to stay with us!

10/10 Excellent

Jerwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very warm and welcoming. Room was wonderful.
Stayed 1 night in Apr 2024
Response from Hotel on 12 Apr 2024
Thank you for choosing to stay with us!