Seasonal outdoor pool, pool cabanas (surcharge), pool loungers
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Reviews of Palace Station Hotel and Casino

4 out of 5
Palace Station Hotel and Casino
2411 W Sahara Ave, Las Vegas, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 1193 out of 2187 reviews" "
Rating 8 - Good. 581 out of 2187 reviews" "
Rating 6 - Okay. 200 out of 2187 reviews" "
Rating 4 - Poor. 93 out of 2187 reviews" "
Rating 2 - Terrible. 120 out of 2187 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kiana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, extremely friendly staff and very clean!
Stayed 4 nights in May 2024
Response from DS on 23 May 2024
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6/10 Okay

LORI

Travelled with family
Liked: Cleanliness, amenities
Mattress was comfortable. Hotel was clearly furnished/decorated in the 70’. Nothing felt special. It was a safe place to lay our heads.
Stayed 1 night in May 2024
Response from DS on 22 May 2024
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8/10 Good

Cassandra

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
If the room has a microwave or refrigerator it would have been a better stay. Windows has a lot of fingerprints on them.
Stayed 4 nights in May 2024
Response from DS on 22 May 2024
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6/10 Okay

James

Disliked: Staff & service
Stayed 4 nights in May 2024
Response from DS on 23 May 2024
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10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the place
Stayed 1 night in May 2024
Response from DS on 20 May 2024
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10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Good out dated but nice
Stayed 2 nights in May 2024
Response from DS on 19 May 2024
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10/10 Excellent

BARTOLOME, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in May 2024
Response from DS on 19 May 2024
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6/10 Okay

sexica

Liked: Cleanliness
Stayed 1 night in May 2024
Response from AC on 17 May 2024
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10/10 Excellent

Aris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this property, it was clean and had friendly staff. We would stay again.
Stayed 2 nights in May 2024
Response from AC on 17 May 2024
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10/10 Excellent

Joe

Beds were comfortable and it was very quiet
Stayed 1 night in May 2024
Response from AC on 17 May 2024
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8/10 Good

Arland

Travelled with partner
Liked: Cleanliness, staff & service
Honestly, I found the hotel to be better than expected, but I have to admit that my expectations were pretty low. The room itself was spacious and clean. I just hate that even the non-smoking floors still reek of cigarette smoke. All the staff we interacted with were friendly and helpful. I was shocked how much Vegas prices have gone up. Might as well be SoCal. My biggest complaint is that they closed the pool at 6:00pm on a day that was nearly 100°! As of that weren't insult enough, they brought in several Security people to clear the area as if being in the pool were a crime. Didn't appreciate that at all. The rest of the stay was, again, better that expected.
Stayed 1 night in May 2024
Response from DS on 15 May 2024
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4/10 Poor

Millie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserve two rooms. One room did not have not have curtains. When I called the front desk they wanted to put me on hold. I told them NO and told me housekeeping will take an hour to come to the room and figure out why there wasn't any curtains. The rooms were not clean at all. All sorts of debris on the floor and the rooms and hallways were dark and dated.
Stayed 1 night in May 2024

10/10 Excellent

ana

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pool pretty nice
Stayed 1 night in May 2024
Response from DS on 15 May 2024
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10/10 Excellent

Virinchi Chowdhary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from DS on 15 May 2024
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8/10 Good

Elmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
First time staying at this property. Nice selection of restaurants. Highly recommend the Oyster Bar!!! The dealers in the Blackjack & Craps tables were friendly which is nice when you’re playing. Reception and restaurant staff professional and efficient. The rooms were very nice and clean!! Only reason I am not giving 5 stars, the mattress was the worst - lumpy and extremely uncomfortable!!!
Stayed 3 nights in May 2024
Response from AC on 14 May 2024
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10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2024
Response from DS on 13 May 2024
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8/10 Good

Aliyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, a bit dim (all day) but easy to navigate. The room was spacious with a nice view of the city and it was cleaned daily in the late morning/early afternoon. The room service was delicious and reasonably priced! There is a person guarding the elevators to make sure guests are entering, however it seemed like a homeless man was on one of the floors when the elevator stopped on its way down (he was wandering around the casino taking unfinished cigarettes from ash trays earlier in the day), so that made me feel a bit odd. But other than that everything was great. Parking was super easy never had to go too far into the garage, and the location was in close driving proximity to everything.
Stayed 4 nights in May 2024
Response from AC on 13 May 2024
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2/10 Terrible

RYAN

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Horrible experience. Door lock malfunctioned and would not operate the entire day. Staff told us to return later and it will be fixed. After we returned, we were still locked out. Ultimately gave us a hotel card only meant for staff. Hotel refused to make it right or comp any of our trip even though we had no access to our room for a majority of the day.
Stayed 2 nights in May 2024
Response from AC on 13 May 2024
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10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. Great hotel with excellent dining options, nice pool, easy check in and parking. I liked the layout of rooms, parking and front desk easily accessible. Safe, security checking cards to go to room elevators, pool etc. I will be back
Stayed 1 night in May 2024
Response from DS on 12 May 2024
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10/10 Excellent

Jannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a boutique size feeling there. Big hospitality, family feel.
Stayed 3 nights in May 2024
Response from DS on 12 May 2024
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8/10 Good

Eddy

Travelled with family and small children
Liked: Cleanliness
Average stay. Cleaing staff was nice, on point. Security was nice. Nothing really wowed me. I like not staying right on the strip, but you can tell there's like minimal effort from the staff that yields a minimal experience I guess. Nothing bad to say really.
Stayed 3 nights in May 2024
Response from DS on 11 May 2024
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10/10 Excellent

Michelle Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from AC on 11 May 2024
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10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are all with exception of security all really friendly and helpful
Stayed 1 night in May 2024
Response from AC on 10 May 2024
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10/10 Excellent

Vigdis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It literally took us 20 min in line to check in. Then when I requested the king bed I was told only a the king suite was available, however the ppl behind us who we ended up talking to during our wait in line, got a king size bed. The reservationist was AWESOME! She was very pleasant. We wish we could get snacks after midnight limited dining
Stayed 1 night in May 2024
Response from DS on 9 May 2024
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10/10 Excellent

Binkley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed having restaurants there in hotel that covered all the bases of tastes, flavor and cultures. Yet kept in mind we are in America. I have stayed in Las Vegas many times but never here. This in the one hotel that every employee made me feel welcome and I was important. The kindness and attention to detail by everyone, including security, was amazing. I'm on the road for business about 200 nights a year. I have now found a place to call home in Las Vegas. Thank you to you all !
Stayed 1 night in May 2024
Response from DS on 9 May 2024
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10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far, everything is great!!
Stayed 1 night in May 2024
Response from DS on 9 May 2024
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10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great for the price.
Stayed 1 night in May 2024
Response from DS on 7 May 2024
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10/10 Excellent

Jennifer, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Brass Fork. Great food and service. We liked being off the strip. A more casual vibe, less crowds. The pool area and bar made for a nice relaking day. Would stay again.
Stayed 4 nights in May 2024
Response from DS on 8 May 2024
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10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from DS on 7 May 2024
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8/10 Good

Jesse Aguilar, Waco

Travelled with family
Liked: Cleanliness, staff & service, amenities
Only issue was our first room was not cleaned and had to go back downstairs to get another room, also the ac was not cooling very well
Stayed 3 nights in Apr 2024
Response from AC on 6 May 2024
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10/10 Excellent

Michael

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from AA on 4 May 2024
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6/10 Okay

Rhonda

Travelled with family
Disliked: Amenities
The room was missing a Microwave, refrigerator, coffee maker. It was clean in the room, but walking into the lobby was awful because of the stale second-hand smoke from the casinos. You had to buy your own coffee from Starbucks or the cafe. For almost $200 a night, you would think these things would come with your stay.
Stayed 3 nights in Apr 2024
Response from AA on 4 May 2024
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8/10 Good

Violeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, front desk clerks are very helpful, and the nightly rates were good, only thing I will complain is the resort fee, they should lower it down since the casino hotel is not on the strip.
Stayed 1 night in May 2024
Response from AA on 4 May 2024
Thank you for assisting us with your feedback!

8/10 Good

Chaiwat, Richmond

Stayed 3 nights in Apr 2024
Response from DS on 23 May 2024
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2/10 Terrible

William

Travelled with family
Disliked: Staff & service, amenities
My reservation used my first name “Bill” but my drivers license states “William” so they would not check me in. UNBELIEVABLE!!!
Stayed 1 night in Mar 2023
Response from DS on 2 May 2024
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8/10 Good

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the cleanliness was great and staff was very nice
Stayed 4 nights in Apr 2024
Response from DS on 30 Apr 2024
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8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Expedia said this property was an adult only resort, implying there wouldn’t be kids running around the pool but there were loud children the entire time
Stayed 3 nights in Apr 2024
Response from DS on 29 Apr 2024
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10/10 Excellent

Anna, North Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from DS on 29 Apr 2024
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10/10 Excellent

Jenniffer, Goleta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check in, located close to most off & on strip attractions, free valet & comfy beds, I don’t need anything else!
Stayed 2 nights in Apr 2024
Response from DS on 29 Apr 2024
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10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely organized great amenities, extensive and plentiful options for dining
Stayed 2 nights in Apr 2024
Response from DS on 29 Apr 2024
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8/10 Good

Holcomb

Stayed 3 nights in Apr 2024
Response from AC on 19 May 2024
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4/10 Poor

Casie

Travelled with family
Disliked: Cleanliness, amenities
Our room was super dark and dingy. The four of us were each given 1 pillow with a case and a dark brown fur covered pillow. The brown pillows had no cases and were covered in white crusty stains. We called the front desk to get additional pillows with cases but they told us they could not give us additional pillows. Then they said if we give them our gross brown then they will replace them with 4 cases pillows. We came back after 3 hours away and they took the brown pillows and did not replace them. We called again for 4 pillows and told them the situation and it took them 30 minutes to come to the room with 2, not 4 pillows that reeked of weed. The next morning we ordered room service for breakfast before the music festival we were going to and they told me it might take up to an hour, which I said was fine. Out food didn’t arrive for an hour and 50 minutes and when the man brought the trays in he was huffing and puffing because he said he was the only one working. We missed the first band because of this. They need to change the room colors to lighter or do a much better job cleaning, you can see literally every stain it thing that was not wiped. Which was close to everything in our room.
Stayed 2 nights in Apr 2024
Response from AC on 29 Apr 2024
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10/10 Excellent

Josey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe and comfortable. Surprisingly quiet. Many restaurants to choose from. Friendly staff.
Stayed 2 nights in Apr 2024
Response from DS on 28 Apr 2024
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10/10 Excellent

Michael

Stayed 2 nights in Apr 2024
Response from DS on 18 May 2024
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2/10 Terrible

Zackary

I was not informed on an extra expensive Security and Hotel Service Fee which nearly doubled the bill I had already paid.
Stayed 1 night in Apr 2024
Response from AC on 26 Apr 2024
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2/10 Terrible

Tinuola

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad service
Stayed 4 nights in Apr 2024
Response from AC on 26 Apr 2024
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10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from AC on 26 Apr 2024
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8/10 Good

Jeff, Rathdrum

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Bed not so nuch
Stayed 1 night in Apr 2024
Response from DS on 25 Apr 2024
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10/10 Excellent

Sylvia

Stayed 1 night in Apr 2024
Response from AA on 14 May 2024
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8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AA on 14 May 2024
Thank you for assisting us with your feedback!