Title: Crowne Plaza Lanzhou by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2071&destination=Lanzhou%2C+Gansu%2C+China&selected=5308747&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Lanzhou by IHG Travelers can enjoy rejuvenating massages and yoga classes at this hotel positioned near Wuquanshan Park's natural landscapes ## Photo gallery for Crowne Plaza Lanzhou by IHG ![Property amenity - Crowne Plaza Lanzhou by IHG (Lanzhou)](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/2b9e4663.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Crowne Plaza Lanzhou by IHG (Lanzhou)](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/49a713b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Crowne Plaza Lanzhou by IHG (Lanzhou)](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/c7803af7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, Multiple Beds | View from room - Crowne Plaza Lanzhou by IHG (Lanzhou)](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/c185979a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Crowne Plaza Lanzhou by IHG (Lanzhou)](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/567b696f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crowne Plaza Lanzhou, an IHG Hotel, sits beside the peaceful Wuquanshan Park. Guests can book massages or join yoga classes at the gym, with Lanshan Park and Lanzhou University just a short distance away. Three on-site restaurants serve Chinese dishes throughout the day. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £45 includes taxes & fees 29 Mar - 30 Mar ## Room options ### Check availability for these dates Tonight [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=5308747&PinnedHotelID=5308747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=5308747&PinnedHotelID=5308747&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=5308747&PinnedHotelID=5308747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=5308747&PinnedHotelID=5308747&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=5308747&PinnedHotelID=5308747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=5308747&PinnedHotelID=5308747&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=5308747&PinnedHotelID=5308747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=5308747&PinnedHotelID=5308747&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Standard Room, River View (High Floor) ![Front of property](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/16b81b9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, River View (High Floor) - River view - 452 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, River View ![Standard Room, River View | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/8678969a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, River View 10.0 Exceptional 2 reviews - River view - 452 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 2 Single Beds, River View ![View from room](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/8bf5e773.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, River View - River view - 452 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Standard Room, 2 Single Beds, River View (High Floor) ![Standard Room, 2 Single Beds, River View (High Floor) | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/c897bc4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, River View (High Floor) - River view - 431 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Royal Suite, 1 King Bed, River View ![Royal Suite, 1 King Bed, River View | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/bbd5f310.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 1 King Bed, River View - River view - 1808 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite, Multiple Beds ![Presidential Suite, Multiple Beds | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/7812f1d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, Multiple Beds - River view - 3617 sq ft - Sleeps 6 - 2 King Beds ### View all photos for Standard Room, Club lounge access, River View (River View) ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/66e467fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Club lounge access, River View (River View) - River view - 452 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room ![View from room](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/1a1702d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - River view - 452 sq ft - Sleeps 2 - 1 Single Bed ### View all photos for Standard Room, 2 Single Beds, Club lounge access, River View (River View) ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/db83b8dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Club lounge access, River View (River View) 10.0 Exceptional 1 review - River view - 452 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Suite, 1 Bedroom, Club lounge access, River View (River View) ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/7b335780.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Club lounge access, River View (River View) - River view - 904 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom (with Living and Dining Area) ![Suite, 1 Bedroom (with Living and Dining Area) | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308747/19bd3c13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (with Living and Dining Area) - River view - 1356 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLanzhou-Hotels-Crowne-Plaza-Lanzhou.h5308747.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLanzhou-Hotels-Crowne-Plaza-Lanzhou.h5308747.Hotel-Information) ## About the area Located in Chengguan, a neighbourhood in Lanzhou, Crowne Plaza Lanzhou by IHG is in a regional park and on the waterfront. Travellers eager for a bit of culture can stop by Gansu Provincial Museum, while those wishing to experience the area's natural beauty can explore Lanshan Park and Wuquanshan Park. Lanzhou University is another place to visit that comes recommended. [Visit our Lanzhou travel guide](https://www.expedia.co.uk/Lanzhou.dx2071) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.07093%2C103.85155&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9LejKYuw7D6UhYFC3SpVYl1bobg=) No.1 Beibinhe Road East, Chengguan District, Lanzhou, Gansu, 730046 ### What's nearby - Gansu International Convention and Exhibition Center 7 min walk \- 0.4 miles - Wanda Plaza Chengguan Lanzhou 1 min drive \- 0.9 miles - Lanzhou University 4 min drive \- 2.1 miles - Lanshan Park 4 min drive \- 2.3 miles - Gansu Provincial Museum 9 min drive \- 6.3 miles ### Getting around - Lanzhou Station 17 min drive - Lanzhou (LHW-Zhongchuan) 54 min drive ### Restaurants - Regency Club 4 min drive - 大自然称斤烤肉(南河滩店) 4 min drive - 霸王茶姬 4 min drive - Starbucks 5 min drive - 秦炉烤肉 4 min drive ## About this property ### Crowne Plaza Lanzhou by IHG Luxury hotel near Lanzhou University Located close to Lanshan Park and Wuquanshan Park, Crowne Plaza Lanzhou by IHG provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Yoga classes are offered at the gym; the property also has a bar and a business centre. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and barbecues - A banquet hall, a front desk safe and a ballroom Room features All 440 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. More amenities include: - Bathrooms with rainfall showers and baths or showers - Flat-screen TVs with satellite channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/18000000/17840000/17835900/17835842/0a93a0a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Vista Lanzhou Chengguan - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 34 reviews £55 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=17835842&PinnedHotelID=17835842&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/107000000/106230000/106229100/106229083/7d192f47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Lanzhou Anning Anning West Road Subdistrict - Pool - Kids’ pool - Free Wi-Fi - Restaurant 9.0 Wonderful 2 reviews £51 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=106229083&PinnedHotelID=106229083&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, lifeguards on site](https://images.trvl-media.com/lodging/71000000/70050000/70048200/70048187/d8e7800d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Lanzhou City Center Chengguan - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 13 reviews £43 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=70048187&PinnedHotelID=70048187&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/102000000/101170000/101167100/101167020/3ebe977d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Lanzhou Downtown by IHG Chengguan - Breakfast included - Free Wi-Fi - Restaurant - Gym 10 Exceptional 4 reviews £36 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=101167020&PinnedHotelID=101167020&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room | Bathroom](https://images.trvl-media.com/lodging/102000000/101460000/101450600/101450533/w4000h2762x0y0-faff604e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Lanzhou New Distric by IHG Chengguan - Air-conditioning - Business services - Laundry room - Housekeeping 10 Exceptional 1 review £39 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=101450533&PinnedHotelID=101450533&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/82000000/81850000/81841300/81841226/d533729e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Lanzhou New District by IHG Chengguan - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 9 reviews £20 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=81841226&PinnedHotelID=81841226&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/54000000/53630000/53625600/53625563/25f0822c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Lanzhou Downtown Chengguan - Free Wi-Fi - Restaurant - Air-conditioning - Gym 2.0 1 review £43 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=53625563&PinnedHotelID=53625563&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/125000000/124170000/124166400/124166319/d3fd4cdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lanzhou Airport Fengyue Holiday Hotel Lanzhou - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning £28 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=124166319&PinnedHotelID=124166319&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/88000000/87710000/87702800/87702730/a3511cd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Lanzhou Jianlan by IHG Chengguan - Breakfast included - Parking included - Free Wi-Fi - Business services 10 Exceptional 3 reviews £40 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=87702730&PinnedHotelID=87702730&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/112000000/111520000/111512600/111512510/fb97ff1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Dunhuang Jiuquan - Breakfast available - Parking available - Bar 7.4 Good 3 reviews £64 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=111512510&PinnedHotelID=111512510&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=5308747&PinnedHotelID=5308747&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5308747,17835842,106229083,70048187,101167020) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Limo/town car service - Free self parking on site - Limited on-site self parking ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 148 per person - 3 restaurants - A bar/lounge ### Restaurants on site - Chinese Restaurant - Club Lounge - Lobby Lounge - Specialty Muslim ### Things to do - Gym - Indoor pool - Yoga classes ### Family friendly - Indoor pool - Laundry facilities ### Conveniences - ATM - Guidebooks - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - In a regional park - On a river - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Braille/raised signage - Lift (150 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 36 floors - Ballroom - Banquet hall - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free daily newspapers - Iron/ironing board - Laptop workspace - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 6:00 AM Contactless check-in and check-out are available Minimum check-in age - 19 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions There is no front desk at this property The host will greet guests on arrival Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Host will greet you ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 148.00 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Crowne Plaza Hotel Lanzhou Crowne Plaza Lanzhou Lanzhou Crowne Plaza Crowne Plaza Lanzhou Hotel ## Frequently asked questions ### Does Crowne Plaza Lanzhou by IHG have a pool? ### How much does it cost to stay at Crowne Plaza Lanzhou by IHG? ### Is Crowne Plaza Lanzhou by IHG pet-friendly? ### How much is parking at Crowne Plaza Lanzhou by IHG? ### What time is check-in at Crowne Plaza Lanzhou by IHG? ### What time is check-out at Crowne Plaza Lanzhou by IHG? ### Where is Crowne Plaza Lanzhou by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crowne Plaza Lanzhou by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 40 8 - Good 19 6 - Okay 2 4 - Poor 2 2 - Terrible 3 ## Reviews Verified ### 8/10 Good #### LU 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room with good river view ##### LU Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### jinwoo 31 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Palace by the Yellow River I bragged to my friends that I spent 3 days at a nice hotel by the Yellow River. The room was spacious and clean, and the service was good. I was satisfied because there were many kinds of breakfast. I used the bar after dinner and I was impressed by the kindness of the waitress. However, I had no choice but to use a taxi to get out of town, so that was a shame. But the staff call a taxi quickly I didn't have any difficulties. Even if I went back to Lanzhou I will be using the Crown Plaza Hotel. ##### jinwoo Stayed 3 nights in Dec 2024 Verified ### 8/10 Good #### Paul 11 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities The property overall was very nice. However, even if you request and receive a non-smoking room guests are permitted to smoke on your floor. There are ashtrays near the elevator that are used. The smoke smell will certainly leak into your room a bit. We paid for the breakfast through our Expedia booking upfront. However, every morning at the breakfast I was the only one out of our large travel group of 31 (who are mainly of Chinese origin but not living in China) who got hassled every morning to pay. I couldn’t help, but wonder if it was because I am only part Chinese and don’t present as Asian to most. The last breakfast was quite embarrassing in the way that I was treated. But that said we had a really good experience with our room service person for dinner one night. Also, we had hot pot one evening in the hotel restaurant, which we enjoyed and were told we were going to be given a small discount for a reason I am not sure of. I probably would not stay here again given the smoke smell, the distance from night markets, and the breakfast hassle every morning to double pay. ##### Paul Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### kaixiang 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect breakfast. ##### kaixiang Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Yuhang 30 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### Yuhang Verified ### 10/10 Excellent #### Andrew 23 Apr 2024 Liked: Cleanliness, staff & service, amenities Lanzhou is the land of smokers and the hotel does little to control people who choose to smoke in the lobby, the elevators, the rooms. Great hotel but just can’t get away from the smoke. ##### Andrew Stayed 1 night in Apr 2024 Verified ### 2/10 Terrible #### Vivian 6 Apr 2024 #### Random pricing, bad shower I booked on hotels.com at 756HKD per night vs trips.com offered 330RMB (half of the price I paid). Hot water in the shower didn’t work well. The hotel said it was because there were too many guests on the same floor… there was nobody at the main door helping you with taxi. Surprisingly bad experience ##### Vivian Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### ke 11 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 入住兰州首选酒店 服务真的令人超级惊喜 本次入住行政楼层 安睡楼层床非常舒服！坐拥兰州无敌夜景 距离所有旅游景点也不远 周边好吃的非常多 很多是兰州本地人实名认证 早餐大堂有个男的经理忘记问名字了非常有眼力劲看见我端不了兰州拉面直接给我送到餐位上 可以打包咖啡特别赞 礼宾部的帅哥们不仅帅 服务也很到位 是酒店第一的门面担当有个实习生叫朱凯给我留下了深刻印象 微笑服务 眼里有活 下次入住还会首选皇冠假日酒店 ![](https://a.travel-assets.com/ugc/hotel-reviews/76cd1e36-3cbd-4b8c-a34e-f68d703a08f9-1754907608218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2142bea8-5a51-414c-82e3-09b28412ca80-1754907608313.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/625784b4-509e-4b33-87fe-ca69eff82b4e-1754907608127.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/25b9c7c6-2098-4121-8b4c-0da80f7b60a2-1754907608045.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ke Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### PUI CHI 5 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 景觀不錯，位置也不錯 位置很不错，河景房景觀真的好，裝修有點老式了，但維護還可以的，不過在17樓淋浴間竟然地下水道會返味，這點大打折扣了 ##### PUI CHI Stayed 2 nights in Aug 2024 Verified ### 8/10 Good #### Yixuan 7 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店地理位置方便 服務人員親切 酒店性價比高 ##### Yixuan Stayed 1 night in Jan 2022 Verified ### 8/10 Good #### Yixuan 7 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店環境很好 酒店人員親切 服務到位 ##### Yixuan Stayed 1 night in Jan 2022 Verified ### 8/10 Good #### Yixuan 7 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 套房的面積很大 服務人員親切 入住體驗好 ##### Yixuan Stayed 1 night in Jan 2022 Verified ### 8/10 Good #### Michael 25 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Meget ##### Michael Stayed 1 night in Mar 2021 Verified ### 10/10 Excellent #### Andrew 15 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Delightful staff, great breakfast and good facilities.A comfortable stay with a great location. ##### Andrew Stayed 2 nights in Oct 2020 Verified ### 10/10 Excellent #### Verified traveller 15 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 総合的に満点 立地が不便だが、部屋は綺麗 ##### Verified traveller Stayed 2 nights in Aug 2020 Verified ### 10/10 Excellent #### Verified traveller 7 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It's a good choice to make!! Even when the hotel is not new, it has an excelent service, good food, beautiful rooms, great beds! I honestly recommend it!! ##### Verified traveller Stayed 1 night in Sep 2019 Verified ### 10/10 Excellent #### 兆銘 9 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 景色優美 地點景色很優 可以看到黃河 ##### 兆銘 Stayed 1 night in Apr 2019 Verified ### 10/10 Excellent #### bei 12 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 不错的酒店 不错，我是去旅行，感觉很好，推荐！ ##### bei Stayed 1 night in Jun 2018 Verified ### 10/10 Excellent #### Verified traveller 12 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice stay at this hotel. Located at the heart of the city. Nice breakfast, friendly staff. ##### Verified traveller Stayed 2 nights in Feb 2018 Verified ### 10/10 Excellent #### Verified traveller 11 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Nice ##### Verified traveller Stayed 1 night in Sep 2017 Verified ### 8/10 Good #### Verified traveller 18 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business Trip Comfortable room. Good place to stay for business. Good facilities. ##### Verified traveller Stayed 1 night in Nov 2017 Verified ### 8/10 Good #### Anna 19 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 靠近黃河邊岸的飯店 房間設備好, 乾淨舒適。 服務人員親切有禮貎。 近貿易展覽中心近, 地理位置好。 可直接由房間窗戶看見黃河景色, 尤其是落日, 真的很美。 有停車站, 方便友人來訪。 ##### Anna Stayed 3 nights in Jul 2017 Verified ### 8/10 Good #### 菊次郎 3 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 快適に過ごせるホテル プライベートで妻と二人でスーペリアルームを利用しました。立地は黄河湖畔の静かな新開発区、大きな国際展示場、音楽ホールに隣接しており静かな場所です。黄河湖畔は公園になっているので食後の散歩やサイクリングにもってこい。施設は質、設備とも申し分なく快適に過ごせます。温水プールを利用しましたが水温は26℃に管理されており3月でも泳げました。食事はホテル内の朝夕食ビュッフェと 2階の中華中国城を利用しました。日本人でも普通に美味しく食べれますが特筆に値する点なし。有名な牛肉ラーメンも食べましたが普通、まー、ラーメンなのでしょうがないけど。中国はあちこち観光して来たので行ったことのない蘭州に気分転換で来てみましたが快適に過ごせました。 ##### 菊次郎 Verified ### 4/10 Poor #### Verified traveller 24 Mar 2017 Liked: Cleanliness, room comfort Disliked: Staff & service #### 还是去住万达文华吧 作为spg白金 hyatt 钻石的 真的想吐槽一下酒店业主！酒店位于会展中心还是音乐听旁边 ，停车场不收费 导致住客根本没地方停 门童非常差 说我们不管 你自己找车位。后来发货了 前厅经理出来道歉 说得也很好 才帮忙解决停车问题 。客流量大就收费好吗！ ##### Verified traveller Verified ### 2/10 Terrible #### Michael 31 Jan 2017 Liked: Cleanliness, room comfort Disliked: Staff & service #### Only real option in Lanzhou. I've had the misfortune of having stayed here twice, once in 2015 and once in 2017\. The ONLY reason I'd ever stay here is that there are basically no other options in the city. It looks like most any other Crowne Plaza, but looks can be deceiving. The staff are poorly trained, and as is common in China, indifferent at best, and rude at worst (although at a nice western brand you sometimes get better service- not here). Front desk- staff are generally unhelpful. They didn’t tell us anything about the hotel... we had to ask about things such as breakfast (included with our rate) and the club lounge. There also seems to be no communication across the hotel: they have no idea what time either of the two restaurants open or the "bar". We were given vouchers for “first drink is on us” free drink upon check-in, good for beer, juice, or coffee… -when we tried to use them, we were told the lounge/bar downstairs was out of beer, and that those vouchers were only for juice anyway. 4th floor “bar”- Very weird experience- the name of the “bar” didn’t match the name of it on the website or even on the elevator… scantily clad employees were walking around, going into various side rooms… there were more employees than customers, most of whom stared weirdly at our group the entire time… we felt very out of place, like we were in a night club or strip club instead of a hotel bar… I could go on and on, but unfortunately characters are limited. ##### Michael ---