Title: Residence Inn Lansing West Reviews, Deals & Photos 2026 - Expedia.co.uk

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# Residence Inn Lansing West

Business travelers can take care of work before relaxing by the indoor pool or enjoying downtown views from their private balcony at this convenient hotel.

## Photo gallery for Residence Inn Lansing West

![Free on-the-go breakfast  - Residence Inn Lansing West (Lansing)](https://images.trvl-media.com/lodging/1000000/70000/60100/60049/f02362c9.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Reception - Residence Inn Lansing West (Lansing)](https://images.trvl-media.com/lodging/1000000/70000/60100/60049/4e43c5a7.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Indoor pool - Residence Inn Lansing West (Lansing)](https://images.trvl-media.com/lodging/1000000/70000/60100/60049/b6dc1216.jpg?impolicy=resizecrop&rw=297&ra=fit)

![View from property - Residence Inn Lansing West (Lansing)](https://images.trvl-media.com/lodging/1000000/70000/60100/60049/57ee982c.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Suite, 1 Bedroom | Premium bedding, desk, iron/ironing board, free cots/infant beds - Residence Inn Lansing West (Lansing)](https://images.trvl-media.com/lodging/1000000/70000/60100/60049/c58d61e1.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Residence Inn Lansing West, in the business district, offers thoughtful comforts. Guests start with to-go breakfast, unwind at the manager's reception, and relax in the indoor pool. Nearby downtown attractions. Free WiFi, dry cleaning, and express check-out.

## Reviews

8.0

Very good

## Popular amenities

- Pool
- Pet-friendly
- Parking included
- Free Wi-Fi
- Air-conditioning

£79

includes taxes & fees

23 Feb - 24 Feb

## Room options

### Check availability for these dates

Tonight

[Feb 7 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=60049&PinnedHotelID=60049&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=60049&PinnedHotelID=60049&HadPinnedHotel=true&regionId=-1&adults=2)

Tomorrow

[Feb 8 - Feb 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=60049&PinnedHotelID=60049&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=60049&PinnedHotelID=60049&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=60049&PinnedHotelID=60049&HadPinnedHotel=true&regionId=-1&adults=2)

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### View all photos for Suite, 1 Bedroom

![Premium bedding, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/70000/60100/60049/4e7d2f55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Suite, 1 Bedroom

### Highlights

Separate dining area 

Separate sitting area 

Air conditioning 

Heating 

Free cots/infant beds 

Kitchen 

Full-sized fridge/freezer 

Dishwasher 

- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed

### View all photos for Studio, 1 King Bed with Sofa bed

![Premium bedding, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/70000/60100/60049/4e7d2f55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Studio, 1 King Bed with Sofa bed

9.6

Exceptional

9 reviews

### Highlights

Separate dining area 

Separate sitting area 

Air conditioning 

Heating 

Free cots/infant beds 

Kitchen 

Full-sized fridge/freezer 

Dishwasher 

- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed

### View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

![Full-sized fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/1000000/70000/60100/60049/97335a52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

### Highlights

Separate dining area 

Separate sitting area 

Air conditioning 

Heating 

Free cots/infant beds 

Kitchen 

Full-sized fridge/freezer 

Dishwasher 

- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed

### View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

![Premium bedding, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/70000/60100/60049/59aadc49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0

Very good

1 review

### Highlights

Separate dining area 

Separate sitting area 

Air conditioning 

Heating 

Free cots/infant beds 

Kitchen 

Full-sized fridge/freezer 

Dishwasher 

- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed

### View all photos for Suite, 2 Bedrooms, Fireplace (Mobility/Hearing Access, Roll-In Shwr)

![Full-sized fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/1000000/70000/60100/60049/97335a52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Suite, 2 Bedrooms, Fireplace (Mobility/Hearing Access, Roll-In Shwr)

### Highlights

Separate dining area 

Separate sitting area 

Air conditioning 

Heating 

Free cots/infant beds 

Kitchen 

Full-sized fridge/freezer 

Dishwasher 

- Sleeps 6
- 2 Double Beds

### View all photos for Suite, 2 Bedrooms, Fireplace

![Premium bedding, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/70000/60100/60049/4e7d2f55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Suite, 2 Bedrooms, Fireplace

8.0

Very good

5 reviews

### Highlights

Separate dining area 

Separate sitting area 

Fireplace 

Air conditioning 

Heating 

Free cots/infant beds 

Kitchen 

Full-sized fridge/freezer 

- Sleeps 6
- 2 Double Beds

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## About the area

Located in Waverly, a neighbourhood in Lansing, Residence Inn Lansing West is in a shopping district. Michigan History Museum and Telephone Pioneer Museum are cultural highlights, and some of the area's landmarks include Rogers-Carrier House and Herrmann House. Looking to enjoy an event or a game while in town? See what's happening at Summit Sports and Ice Complex or Jackson Field. Spend some time exploring the area's activities, including golfing. [Visit our Lansing travel guide](https://www.expedia.co.uk/Lansing.dx603006)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.74382%2C-84.65604&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=D1xUiuFhDrshDRRywzPerayqHcE=)

922 Delta Commerce Drive, Lansing, MI, 48917

### What's nearby

- ![Michigan State Capitol which includes heritage architecture](https://images.trvl-media.com/place/6074486/d0683b58-dbdb-4172-98bc-c99e31c5bfa8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Michigan State Capitol  
10 min drive \- 8.7 miles
- !["Portrait of a Dreamer," a sculpture by Ivan Iler.](https://images.trvl-media.com/place/603006/0d8ff864-0aa8-48b0-9a6a-ec50f5e76c72.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Lansing Center  
11 min drive \- 8.9 miles
- ![#StunningStructures Zaha Hadid's beautiful museum in Lansing, Michigan](https://images.trvl-media.com/place/6050/79eaff06-863a-4165-90cd-48a3277d9389.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Michigan State University  
13 min drive \- 12.0 miles
- Horrocks Farm Market  
6 min walk \- 0.4 miles
- Lansing Mall  
3 min drive \- 1.8 miles

### Getting around

- East Lansing Station  
13 min drive
- Lansing, MI (LAN-Capital Region Intl.)  
10 min drive

### Restaurants

- Horrock's Wine Bar  
10 min walk
- Chick-fil-A  
3 min drive
- McDonald's  
5 min walk
- McDonald's  
3 min drive
- Horrock’s Beer Garden  
12 min walk

## About this property

### Residence Inn Lansing West

Hotel located in Waverly 

At Residence Inn Lansing West, you can look forward to free on-the-go breakfast, a free food/drink shopping service and a free manager's reception. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and dry cleaning/laundry services. 

Other perks at this hotel include: 

- An indoor pool
- Free self-parking
- Express check-out, a 24-hour front desk and barbecues
- Coffee/tea in reception, smoke-free property and a front desk safe

Room features 

All 78 rooms boast comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and separate dining areas. 

Extra amenities include: 

- Sofa beds, rollaway/extra beds (surcharge) and free cots/infant beds
- 2 bathrooms with shower/bath combinations and free toiletries
- 43-inch LCD TVs with Netflix, streaming services and premium channels
- Separate sitting areas, separate dining areas and kitchens

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19 Feb - 20 Feb

[](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=36713719&PinnedHotelID=36713719&HadPinnedHotel=true&regionId=-1&adults=2)

![Restaurant](https://images.trvl-media.com/lodging/1000000/30000/26300/26296/957913c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Courtyard by Marriott Lansing

Eastwood

- Pool
- Parking included
- Free Wi-Fi
- Restaurant

8.0

Very good

641 reviews

£70

includes taxes & fees

11 Feb - 12 Feb

[](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=26296&PinnedHotelID=26296&HadPinnedHotel=true&regionId=-1&adults=2)

![Exterior](https://images.trvl-media.com/lodging/5000000/4730000/4720900/4720801/77ca50db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Holiday Inn Express Hotel & Suites Lansing-Dimondale by IHG

Dimondale

- Pool
- Breakfast included
- Parking included
- Free Wi-Fi

8.4

Very good

663 reviews

£66

includes taxes & fees

15 Feb - 16 Feb

[](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=4720801&PinnedHotelID=4720801&HadPinnedHotel=true&regionId=-1&adults=2)

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transport

- Free self parking on site
- Limited on-site self parking
- Wheelchair-accessible parking and van parking available

### Food and drink

- Free on-the-go breakfast
- Coffee and tea in common areas
- Free manager's reception (select days)
- Snack bar/deli

### Things to do

- 24-hour gym
- Indoor pool

### Family friendly

- Grocery/convenience store
- In-room cot
- In-room full-sized refrigerator/freezer
- In-room kitchen
- In-room microwave
- In-room sofa bed
- Indoor pool
- Laundry facilities
- Rollaway/extra bed (surcharge)
- Separate in-room dining area
- Snack bar/deli

### Conveniences

- 24-hour front desk
- Free newspapers in lobby
- Grocery/convenience store
- Laundry facilities
- Safe at front desk

### Guest services

- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Free grocery shopping service

### Business services

- 24-hour business centre

### Outdoors

- Barbecue grill
- Picnic area
- Terrace

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices
- Braille/raised signage
- Doorbell and phone notification
- Grab bar near toilet
- Height-adjustable showerhead
- Lever door handles
- Lift
- Low-height door lock
- Low-height electrical sockets in bathroom
- Low-height view port in door
- Transfer shower
- Visual fire alarm
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking

### More

- 3 floors
- Built in 1997
- Double-glazed windows
- Fireplace in lobby
- Rooftop garden
- Smoke-free property

## Room amenities

### Bedroom

- Double sofa bed
- Free cot
- Premium bedding
- Rollaway/extra bed (surcharge)

### Bathroom

- 2 private bathrooms
- Free toiletries
- Hair dryer
- Shower/bathtub combination
- Towels provided

### Entertainment

- 43-inch LCD TV with premium cable channels
- Netflix
- Streaming services

### Food and drink

- Cleaning supplies
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Freezer
- Full-sized refrigerator/freezer
- Hob
- Ice maker
- Kitchen
- Microwave
- Paper towels
- Separate dining area
- Toaster

### More

- Air conditioning
- Desk
- Energy-saving switches in guestrooms
- Heating
- Iron/ironing board
- Phone
- Separate sitting area
- Water-efficient showers

## Policies

### Check-in

Check-in start time: 3:00 PM; check-in end time: midnight 

Late check-in subject to availability

### Check-out

Check-out before noon

Contactless check-out 

Express check-out available

### Special check-in instructions

Front desk staff will greet guests on arrival at the property 

Information provided by the property may be translated using automated translation tools 

### Renovations and closures

The following facilities or services will be unavailable from January 29 2026 to February 28 2026 (dates subject to change): 
- Swimming pool

### Access methods

Staffed front desk

### Pets

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

### Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night.

Free cots are available on request at the property

### Payment types at the property

## Important information

### Optional extras

- Pet fee: USD 100.00 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. 

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges 

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted 

Cashless transactions are available 

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards 

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) 

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

### We should mention

Pool access available from 6 AM to 10:00 PM

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

### Property is also known as

Residence Inn Lansing West

Residence Inn Marriott Hotel Lansing West

Residence Inn Marriott Lansing West

Residence Inn Lansing West Hotel

Residence Inn Lansing West Hotel Lansing

Lansing Residence Inn

Residence Lansing West Lansing

Residence Inn Lansing West Hotel

Residence Inn Lansing West Lansing

Residence Inn Lansing West Hotel Lansing

## Frequently asked questions

### Does Residence Inn Lansing West have a pool?

### How much does it cost to stay at Residence Inn Lansing West?

### Is Residence Inn Lansing West pet-friendly?

### How much is parking at Residence Inn Lansing West?

### What time is check-in at Residence Inn Lansing West?

### What time is check-out at Residence Inn Lansing West?

### Where is Residence Inn Lansing West located?

## Have a question?

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## Reviews

## Residence Inn Lansing West Reviews

8.0

### Very good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)

### 8.4

Cleanliness

### 8.6

Location

### 8.6

Staff & service

### 8.0

Property conditions & facilities

10 - Excellent

115

8 - Good

79

6 - Okay

23

4 - Poor

14

2 - Terrible

22

## Reviews

### 10/10 Excellent

#### Destiny

14 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room was clean and quiet

##### Destiny

Stayed 1 night in Sep 2025

### 10/10 Excellent

#### Holly

28 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was extremely friendly

##### Holly

Stayed 1 night in Sep 2025

### 10/10 Excellent

#### TANJA

21 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don't sleep well away from home... at this hotel I sleep GREAT!! Love the comforts of home in the rooms. Great staff, very clean, and breakfast is always a delight! Love this place

##### TANJA

Stayed 1 night in Oct 2025

### 8/10 Good

#### Nancy

8 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was great...and the suite was very clean! Our breakfast was tasty but could have been hotter.. the front desk service and breakfast service was excellent!

##### Nancy

Stayed 1 night in Sep 2025

### 10/10 Excellent

#### Paige

21 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very nice staff, really clean, enjoyed my stay. 

##### Paige

Stayed 1 night in Jun 2025

### 10/10 Excellent

#### Chelsea

29 Apr 2025

Liked: Staff & service

The staff was amazing 

##### Chelsea

Stayed 3 nights in Apr 2025

### 10/10 Excellent

#### Hyapitaiaw

7 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was awesome 👍

##### Hyapitaiaw

Stayed 1 night in Feb 2025

### 10/10 Excellent

#### Maria

23 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was excellent with the exception of being unable to use the pullout sofa bed. The matress on it was dirty, stained and smelled. Everything else was perfect best stay so far.

##### Maria

Stayed 3 nights in Jun 2025

### 10/10 Excellent

#### Christine

28 Apr 2025

Liked: Cleanliness, staff & service, amenities

This facility has some of the best staff that I have ever encountered. Everyone was so very kind, respectful, helpful and overall, just wonderful!! Please do some renovations to the rooms, pool, and hotel. This is such a wonderful place and the only one I can find with 2 bedroom suites! Please PRAISE the staff!!

##### Christine

Stayed 7 nights in Apr 2025

### 8/10 Good

#### Christy

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked that it was an easy check-in. Staff was friendly and the room was clean. The halls were clean and smelled good as well as the elevator. The free breakfast was a plus. Good experience.

##### Christy

Stayed 2 nights in Nov 2024

### 8/10 Good

#### Kristopher

7 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

#### Would stay again

The room had a lot of space and amenities. The carpet had some tears in it showing use. He said the bed was not comfortable, but she slept great. The hot tub was out of order and that was disappointing. 

##### Kristopher

Stayed 1 night in Dec 2024

### 10/10 Excellent

#### TANJA

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Great place to stay in Lansing

This hotel is wonderful!! We only stayed one night, but if I were to stay for multiple days, this is the place to stay! It has a full, functioning kitchenette (complete with dining area), couch/living room space and a separate bedroom. I especially loved the fact that the mirror /sink were outside of the toilet/bath room, allowing for residents to use the bath facilities without having to wait for their partners to do make-up/hair etc. The welcoming and extremely friendly staff were also an added bonus. I will definitely be staying here again the next time I travel through Lansing. 

##### TANJA

Stayed 1 night in Oct 2024

### 10/10 Excellent

#### Courtney

8 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is phenomenal. Overcomes the old decor and the need to remodel. Can’t praise the staff enough. 

##### Courtney

Stayed 1 night in Mar 2024

### 4/10 Poor

#### Patricia

8 Jun 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Great front desk employee. Booked a 2 bedroom and said it wasn’t available when I got there. Very kind front desk employee gave me 2 one bedrooms right next to each other. Got to the room and it had a clean air machine going and an awful smell. Switched to two other rooms next to each other that smelled like curry but no other rooms to move to. Wish I would have just left. Hotel is very dated and there are even soft spots in the floor on the 2nd floor hallways that were very scary, ice machine didn’t work, hot tube closed. 👎👎

##### Patricia

Stayed 1 night in Jun 2025

### 8/10 Good

#### Valin

4 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyed the room I was in, however, the tub keep fulling up each time I had a shower. But other than that I enjoyed my overall stay 

##### Valin

Stayed 2 nights in Jul 2023

### 6/10 Okay

#### ricardo

20 Aug 2023

Liked: Staff & service

The carpet had many stains. Breakfast was limited and cold food. The place needs updating but was ok. Staff was attentive to the not having room keys issue. They had to let everyone in to rooms over 24 hours. 

##### ricardo

Stayed 2 nights in Aug 2023

### 2/10 Terrible

#### Hunter

29 Sept 2025

Liked: Staff & service

Disliked: Cleanliness

I called ahead to request an early check-in and was told it wouldn’t be a problem. But when I arrived at the expected time, the room wasn’t ready. I could deal with that, but what happened next was absolutely disgusting. When I finally got to our assigned room at 2 a.m., the door was wide open like anyone could just walk in. Inside, the bed had no sheets, the bedding was filthy like someone had slept there before without changing anything, and every drawer and cupboard was left open. It felt like walking into a nightmare of filth and neglect. This is beyond unacceptable—it’s a serious health hazard. I immediately reported this to Danie at the front desk, who was incredibly helpful and understanding. She listened carefully, apologized sincerely, and quickly arranged for us to be moved to clean rooms. Her kindness and professionalism were the only bright spots in this awful situation. Then, after barely five hours of restless, gross sleep, someone else tried to get into our room, claiming it was theirs. This level of chaos and disregard for basic hygiene and security is appalling. The reason I originally booked a 2-bedroom suite was because I had a younger female with me so we could stay together for safety and comfort. But when we got moved to new rooms, she had to be separated, and then someone actually opened her door trying to get in. That made the whole situation even more unsettling and stressful.

![](https://a.travel-assets.com/ugc/hotel-reviews/97b75375-2332-4a69-b18c-510156ce503f-1759107276430.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/5e391349-dd2f-4c6c-a1a3-7668e047415e-1759107276518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/178a5667-12b9-49bc-8ebf-2c5baa831635-1759107315085.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Hunter

Stayed 1 night in Sep 2025

### 10/10 Excellent

#### SHANNON

19 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Weekend get away

The staff was extremely nice and helpful. Our room was perfect, clean and spacious. Saturday morning breakfast was great but Sunday, was not. They only had small plates out and the eggs and sausage tasted fake. My only room complaint would be to get better bed pillows. They felt like they were just pillowcases stuffed with stuffing. Not firm or comfortable. Otherwise, we will be back. 

##### SHANNON

Stayed 2 nights in Feb 2024

### 6/10 Okay

#### Sabanura

16 Aug 2023

Liked: Staff & service

Disliked: Property conditions & facilities

The staff at Residence Inn were amazing. Very professional, accommodating, friendly and attentive. They are honestly the best thing about the place. From pictures and other guest reviews.. it’s not entirely accurate the condition of the property. It is in due for renovations, the owners mentioned it when I bumped into them at the end of my stay. The towel rod fell down multiple times in the bathroom, the bedroom’s black out curtain were ripped with the entire panel gone… it surprises me that they will leave it like that for guest. The property is smoke free, however the first room received smelled like fresh cigarette smoke, not from a guest that checked out earlier before. Very concerning considering that the cleaning of the room was just completed by staff while we waited to check in. The staff were quick to resolve and relocate us which was greatly appreciated. The rooms also smelled musty like there is poor circulation/ventilation. Overall an average property, looked way better in pictures because in person it did not look the same. The staff were amazing and the best part about it. 

##### Sabanura

### 8/10 Good

#### Dan

26 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, welcome nice gifts. Good service.

##### Dan

Stayed 1 night in Oct 2025

### 8/10 Good

#### Brian

7 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Good experience overall.

Quiet, clean, well managed breakfast, staff was very friendly. Hotel is a little dated, but would stay there again.

##### Brian

Stayed 1 night in Sep 2025

### 6/10 Okay

#### Elizabeth

25 Jun 2024

Liked: Staff & service

I never like to complain when I am less than satisfied with a service or visit to an establishment. I try to give the benefit of the doubt because I do not know the underlying circumstances that happened prior to my service. However, there were so many issues since we checked in that I need to at least mention them without placing blame or accusing anyone of poor service. Let me stress that the staff was wonderful in addressing these issues and I know they were not at fault. Some of the issues were: a toilet that kept running (I fixed it myself, it was a chain that had dropped to the bottom of the tank), the main door to the hall would not close as the latch was installed backwards (maintenance was prompt in fixing this and the toilet issue), there were blood stains on the carpet in one bathroom, the fireplace did not work (it was summer so we let this pass). Overall, the stay was still nice despite these issues and the staff was very attentive to our needs. Lastly, however, we were on our way to checkout with my sister and 3 grandkids, when the elevator door slammed shut with us in there just as my sister walked out. It was a stressful 10 minutes or less as they tried to get the door to open. All were fine if not a little frazzled. We were there for two days and nights and did enjoy our stay. However, it is doubtful we will return. 

##### Elizabeth

Stayed 2 nights in Jun 2024

### 10/10 Excellent

#### IlaMae

2 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay! 

##### IlaMae

Stayed 1 night in Jun 2025

### 10/10 Excellent

#### MICHAEL

9 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff!!! So friendly, welcoming, and accommodating!!

##### MICHAEL

Stayed 2 nights in Nov 2025

### 10/10 Excellent

#### Paige

21 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love this location! Anytime I'm in town I stay here! Friendly staff, great rooms with kitchenettes and separate living area, and great breakfast! Recommend! 

##### Paige

Stayed 1 night in Jul 2025

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