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Reviews of Station House Inn - Near Heavenly Gondola

3 out of 5
Station House Inn - Near Heavenly Gondola
South Lake Tahoe, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1031 reviews" "
Rating 8 - Good. 244 out of 1031 reviews" "
Rating 6 - Okay. 76 out of 1031 reviews" "
Rating 4 - Poor. 29 out of 1031 reviews" "
Rating 2 - Terrible. 28 out of 1031 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie, shelburne falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy beds, great shower and delicious restaurant on site
Stayed 2 nights in May 2024

8/10 Good

Nan, Gardnerville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Drainage around property was poor. A lot of standing water. Front desk staff was flat and non emotional. They need to smile a bit and be more curtious.
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Nan,Thank you for choosing to stay with us at Station House Inn.We apologize that there was water in the parking lot after it rained and snowed. This is something we are working to mitigate, and will work to train the front desk to better handle the situation.We appreciate your feedback and look forward to having you stay with us in the future.Regards,Aleksei

10/10 Excellent

Carlos, San Leandro

Stayed 2 nights in Mar 2024
Response from General Manager on 6 May 2024
Carlos,Thank youf or choosing to stay with us at Station House Inn.We are happy to see that you found our property to your liking, and your room clean and comfortable.We appreciate your feedback and hope to see you again soon.Best,Aleksei

2/10 Terrible

Isabella

This used to be my favorite place to stay in Tahoe, until my most recent visit. I was rushing to check out, and forgot to empty out a drawer that had 2 pairs of old navy jeans ($30 value each) and 2 pairs of nike sweats ($60-65 value each, one pair brand new with tags). Somehow the staff “only found” the two pairs of jeans and not my much more expensive sweats. Been going back and forth with staff and management to resolve this issue and still nothing has been done. Will not stay at a place where the staff are thieves.
Stayed 2 nights in Apr 2024
Response from General Manager on 6 May 2024
Isabella,We apolgize for the issue with your lost items. While we did find some of your items, unfortunately, not all were recovered and found. We did offer to refund you in full for the lost items to assist in resolving the issue. If this was not enough, please reach out and let us know how else we can help remedy the loss.Regards,Aleksei

10/10 Excellent

Dana, Elburn

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dana,Thank you for staying with us at Station House Inn.We are pleased to see that you found our location convenient and close to all you were looking for, and your room clean and to your liking.Best wishes,Aleksei

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Station House Inn was a great spot! Enjoyed relaxing by the nice firepit area during happy hour each night. Quick and easy walk to the Heavenly shopping area and casinos.
Stayed 2 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Mark,Thank you for choosing to stay with us at Station House Inn.We are grateful to hear that you loved our firepite and happy hour, and that our location was convenient and walking distance to all you were looking for.We appreciate your feedback and hope to see you again soon.Best wishes,Aleksei

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great. Room pictures are a little flatter to what you get.
Stayed 2 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Kevin,Thank you for staying with us at Station House Inn.We are happy to see that your found our staff friendly and helpful.We apologize that our photos were not on par to the rooms, and we will look to get updated photos.We appreciate your feedback and hope to have you stay with us again soon.Best,Aleksei

10/10 Excellent

Stanislav

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area near by Tahoe beach. Freshly renovated, friendly staff, banch of table games, several fire places and hot tub. Highly recommend this hotel, as well as restaurant
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Stanislav,Thank you for choosing to stay with us at Station House Inn.We are happy to hear that you found our location close and convenient to all you were looking for, and that your room was clean, cozy, and to your liking.We appreciate your feedback and look forward to having you stay with us again in the future.Best wishes,Aleksei

10/10 Excellent

Aakash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near the marina
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Aakash,Thank you for staying with us at Station House Inn.We are happy to see that you found your room clean and comfortable, and our property to you liking.We appreciate your feedback and look forward to having you stay with us again in the future.Regards,Aleksei

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a short walk from the main area
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Marissa,Thank you for choosing to stay with us at Station House Inn.We are happy to hear that you found your room and our property clean and cozy, and our location convenient and walking distance to all you were looking for.We appreciate your feedback and look forward to seeing you again soon.Best wishes,Aleksei

10/10 Excellent

Margery

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff and pet friendly. We will be back.
Stayed 2 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Margery,Thank you for staying with us at Station House Inn.We are happy to see that you found your room clean and comfortable, and our property to you liking.We appreciate your feedback and look forward to having you stay with us again in the future.Regards,Aleksei

10/10 Excellent

Marcella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love love love everything about this plac, especially the bar and restaurant!
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Marcella,Thank you for staying with us at Station House Inn.We are happy to see that you found your room clean and comfortable, and our property to you liking.We appreciate your feedback and look forward to having you stay with us again in the future.Regards,Aleksei

10/10 Excellent

Chenrong

Stayed 2 nights in Apr 2024

10/10 Excellent

Baltazar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Lake, shopping, restaurants and ski lift
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Baltazar,Thank you for choosing to stay with us at Station House Inn.We are glad to see that you enjoyed our location and that we were close and walking distance to everything you were looking for.We appreciate your feedback and hope to see you again soon.Best wishes,Aleksei

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the room never got cleaned during the whole 2 days of stay
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Vivek,Thank you for staying with us at Station House Inn.We are glad to see that you enjoyed your stay and found our property to your liking.We apologize that your room was not cleaned as we do not typically offer daily housekeeping unless requested or for longer stays.We appreciate your feedback and hope to have you stay with us again soon.Regards,Aleksei

10/10 Excellent

Adrean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I stayed here and we all really enjoyed are stay. Especially the hot tub! Definitely would stay again all the staff were really nice and helpful.
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Adrean,Thank you for staying with us at Station House Inn.We are glad to hear that you and your friends had a great time in Lake Tahoe, and really enjoyed the hot tub and friendly staff.We appreciate your feedback and hope to see you again soon.Regards,Aleksei

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here! Cute rooms with comfortable beds!
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Gail,Thank you for choosing to stay with us at Station House Inn.We are happy to see that you loved your stay in Lake Tahoe, and that you found our rooms cute and the beds comfortable.We appreciate your feedback and hope to see you again soon.Best,Aleksei

10/10 Excellent

Andrew E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and cozy feel
Stayed 2 nights in Feb 2024
Response from General Manager on 15 Apr 2024
Andrew,Thank you for choosing to stay with us at Station House Inn.We are so glad to hear that you found our location convenient and our property and rooms cozy and clean.We appreciate your feedback and look forward to seeing you again soon.Regards,Aleksei

8/10 Good

Nerissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Happy Hour during the weekday was a nice surprise. However advertising that they offer breakfast is an overstatement. Granola bars and coffee is not even close to continental breakfast. Also since they didn’t offer breakfast having a microwave in rooms would have been nice:
Stayed 3 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Hi Nerissa,Thank you for staying with us at Station House Inn.We are happy to hear that you enjoyed our happy hour.While we do not advertise serving a breakfast, we do appreciate the feedback and will look to make changes to our offerings. We do offer microwaves for an additional 10/night at the front desk.We hope to have you stay with us again soon.Best wishes,Aleksei

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
I remember l filter this hotel using “having breakfast”, but it doesn’t have. If I knew there doesn’t have breakfast, I will choose other ones.
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Hi Robert,Thank you for choosing to stay with us at Station House Inn.While we do not have control of 3rd party websites and their filters, we do apologize that you were misinformed via information other than our own.We do not offer breakfast, but we do offer coffee and tea all day, as well as light grab and go options each morning.We appreciate your feedback and hope to have you stay with us in the future.Regards,Aleksei

10/10 Excellent

Alexey, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and friendly. I liked it.
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Alexey,Thank you for choosing to stay with us at Station House Inn.We are happy to hear that you found our location and property clean and quiet, and your room to your liking.We appreciate your feedback and hope to see you again soon.Best wishes,Aleksei

10/10 Excellent

Lesli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and good location
Stayed 1 night in Mar 2024
Response from Stacie on 10 Apr 2024
Thank you for letting everyone else know you enjoy your stay. Please come again.

10/10 Excellent

Didier

Stayed 2 nights in Apr 2024
Response from Ge on 30 Apr 2024
Didier,Thank you for choosing to stay with us at Station House Inn.We are happy to hear that you found your room and our property clean and cozy, and our location convenient and walking distance to all you were looking for.We appreciate your feedback and look forward to seeing you again soon.Regards,Aleksei

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Stacie on 10 Apr 2024
Thank you for giving us positive feedback. Our goal is always for our guests to enjoy their stay. We look forward to your next visit.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Stacie on 10 Apr 2024
Thank you for giving us the highest rating. We are so glad you enjoyed your stay, and appreciate you sharing that with others. We hope to see you again.

10/10 Excellent

Vaiva

Stayed 1 night in Apr 2024
Response from Stacie on 10 Apr 2024
Thank you. We are so glad you enjoyed your stay.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the feel of this property. It was cozy and welcoming. We didnt even have an opportunity to enjoy all that was offered but enjoyed our stay.
Stayed 2 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Sarah,Thank you for choosing to stay with us at Station House Inn.We are so glad you love d our property and found your room cozy and welcoming.We appreciate your feedback and hopefully you get to experience more of our amenities and offering next time.Best wishes,Aleksei

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
You advertise Breakfast included on your website page and thats why i choose this itinerary but its not free, i had to pay for 4 people
Response from General Manager on 8 Apr 2024
Ramesh,Thank you for staying with us at Station House Inn.While we do not advertise breakfast on our website, we do advertise Toulouse the restaurant next door. They do offer a full breakfast at an additional charge, and you settle with them directly.We apologize for any confusion, and hope to have you stay with us again in the future.Regards,Aleksei

10/10 Excellent

Benjamin, Arcata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman working at reception was exceptionally friendly, helpful and accommodating. We really appreciated her fantastic customer service!
Stayed 1 night in Apr 2024
Response from Stacie on 5 Apr 2024
Thank you very much for taking the time to provide positive feedback. We hope to see you again the next time you are in South Lake.

10/10 Excellent

RYAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was everything we needed
Stayed 2 nights in Apr 2024
Response from Stacie on 5 Apr 2024
Thank you so much for the great ranking. We are so glad you enjoyed being here. We do hope you come again another time.

10/10 Excellent

Lily

Stayed 3 nights in Mar 2024
Response from General Manager on 5 Apr 2024
Lily,Thank you for staying with us at Station House Inn.We are so happy to hear that you found your room clean and comfortable, and our property to your liking.We appreciate your feedback and hope to have you stay with us again soon.Best wishes,Aleksei

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Stacie on 4 Apr 2024
Thank you Debra!! We are so glad you enjoyed your stay, and told others. It helps! We hope to see you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Loved the fire pits!
Stayed 1 night in Apr 2024
Response from General Manager on 3 Apr 2024
Richard,Thank you for staying with us at Station House Inn.We are glad to see that you found our staff friendly and helpful, and were able to enjoy our firepits and communal spaces.We appreciate your feedback and hope to see you again soon.Best,Aleksei

6/10 Okay

Joshua

Stayed 2 nights in Mar 2024
Response from General Manager on 22 Apr 2024
Joshua,Thank you for staying with us at Station House Inn.We are happy to see that you found your room clean and comfortable, and our property to you liking.We appreciate your feedback and look forward to having you stay with us again in the future.Regards,Aleksei

10/10 Excellent

Guilherme

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Guilherme,Thank you for staying with us at Station House Inn.We are glad to see that you found our property to your liking, and your room clean and comfortable.We appreciate your feedback and hope to see you again soon.Best,Aleksei

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable small guest room with a Tahoe rustic feel in the spacious lodge lobby. Reason price for location and amenities.
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Susan,Thank you for choosing to stay with us at Station House Inn.We are pleased to see that you enjoyed our lodge and the rustic vibe, and that you found your room clean and comfortable.We appreciate your feedback and hope to have you stay with us again in the future.Regards,Aleksei

10/10 Excellent

Cyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and nice environment. Very recommend
Stayed 2 nights in Mar 2024
Response from General Manager on 29 Mar 2024
Cyan,Thank you for choosing to stay with us at Station House Inn.We are happy to hear that you enjoyed our lobby space and staff, and that your room was clean and comfortable.We appreciate your feedback and look forward to having you stay with us again in the future.Best wishes,Aleksei

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities
When you read cozy king room, it's code for small and old. The pictures on-line are very old and when you see the property you realize you made a serious mistake just before you stay here, because it's too late to cancel.
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Lawrence,We apologize that you did not find the cozy king room to your liking. We do have many different room types, as well as different options for rooms and placement.We hope to have yous stay with us again, perhaps in a larger room, for a better experience.Best,Aleksei

10/10 Excellent

Wendy, ST HELENA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Mar 2024
Response from Stacie on 28 Mar 2024
Thank you for the positive feedback. We genuinely enjoy helping people to have a great stay here. We will see you next time.

10/10 Excellent

Nadav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very close to the Gondola (we chose to drive for two minutes instead of walking as it was a stormy weekend). Reasonable price and great room - we’ll be back for sure!
Stayed 2 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Nadav,Thank you for choosing to stay with us at Station House Inn.We are happy to hear that you found our location close and easy walking distance to the Heavenly Gondola, and that you enjoyed your room.We appreciate your feedback and hope to see you again soon.Regards,Aleksei

10/10 Excellent

Adriana, Wilton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, helpful and welcoming. Location is ideal. You can walk to stores and casinos. Rooms are roomy and match the pictures.
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Adriana,Thank you for choosing to stay with us at Station House Inn.We are happy to see that you found our staff friendly and helpful, and our location convenient.We are glad you enjoyed our rooms and found them accurate to our online profile.We appreciate your feedback and look forward to seeing you again soon.Best,Aleksei

8/10 Good

Mikaela

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay. Clean, basic.
Stayed 2 nights in Mar 2024
Response from General Manager on 20 Mar 2024
Mikaela,Thank you for choosing to stay with us at Station House Inn.We are happy to see that you enjoyed your stay, and found our rooms clean and our property to your liking.We appreciate your feedback and hope to see you again soon.Best,Aleksei

10/10 Excellent

aracely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Stacie on 19 Mar 2024
Thank you for the great rating!! We appreciate it, and look forward to your next visit.

10/10 Excellent

Vanessa, San Rafael

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from General Manager on 15 Mar 2024
Vanessa,Thank you for choosing to stay with us at Station House Inn.We are glad to see that you found our property and your room to your liking, and that you found our location easy and convenient.We appreciate your feedback and hope to have you stay with us again soon.Best wishes,Aleksei

10/10 Excellent

Serena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good for price
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Serena,Thank you for staying with us at Station House Inn.We are happy to hear that you found our property and rooms clean and comfortable and worth the price.We appreciate your feedback and hope to see you again soon.Best,Aleksei

8/10 Good

Jason, San Francisco

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property that has been remodeled in recent years. Note that cozy king is pretty small. Good restaurant, great shower pressure. Only thing missing is EV charging.
Stayed 2 nights in Mar 2024
Response from General Manager on 12 Mar 2024
Jason,Thank you for choosing to stay with us at Station House Inn.We are pleased to hear that you liked our remodel and the restaurant Toulouse next door.We appreciate your feedback, and please feel free to book a roomy king for the next time you stay with us.Best wishes,Aleksei

10/10 Excellent

YU-CHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly hotel and walking distance to Heavenly gondola. Staff is friendly and helpful and room is pretty clean and nice.
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Yu-Chun,Thank you for choosing to stay with us at Station House Inn.We are glad to see that you found our staff friendly, our location convenient to Heavenly Village, and your room clean.We appreciate your feedback and look forward to seeing you again soon.Regards,Aleksei

10/10 Excellent

Hannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient. Location was perfect. Liz was top notch professional and super sweet
Stayed 4 nights in Feb 2024
Response from General Manager on 6 Mar 2024
Hi Hannes,Thank you for staying with us at Station House Inn.We are so glad you found our location convenient and you enjoyed our amenities. Thank you for letting us know that Liz was friendly and accommodating, we will certainly pass along the appreciation.We appreciate your feedback and hope to see you again.Best,Aleksei

8/10 Good

Mary, Chaska

Stayed 2 nights in Feb 2024
Response from General Manager on 25 Mar 2024
Mary,Thank you for staying with us at Station House Inn.We are glad that you found your room clean and comfortable and our property to your liking.We appeciate your feedback and hope to see you again soon.Best,Aleksei

10/10 Excellent

Iris

Stayed 1 night in Feb 2024
Response from General Manager on 21 Mar 2024
Iris,Thank you for staying with us at Station House Inn.We are glad to see that you found your room clean and comfortable and our property to your liking.We appreciate your feedback and hope to see you again soon.Regards,Aleksei