Lake San Marcos Holidays from £1,228

The room is incredible very clean, spacious and nice Staff were very nice and helpful kids enjoy themselves, and we plan on going back again next year

When I booked I picked the premium queen suite. What was shown was NOT what we got. We couldn’t even watch the tv because it was on the wall beside the bed. While I understand you don’t always get what you see I expected to at least have a usable room. The ac did not keep up, even having it set at 64 degrees it said it was 73. The windows are sealed shut so you can’t even get a breeze going to help cool it down. The shower is tiny, and we had a sewage smell coming from both it and the sink. Overall I was very disappointed in what we received versus what room we got considering I “upgraded” to the premium.

The hotel is in a beautiful location, and some of the newer rooms are much more comfortable than the older ones. However, the price is higher than what the overall experience justifies. The common areas could be better maintained, particularly the hot tub, which was not as clean as expected. The service was average and did not consistently meet the standards one would expect at this price point.

Nothing wrong, just pretty basic room which needs a refresh

Loved this property! Very nice amenities. Parking was a breeze, we were able to find free street parking for the entirety of our stay. We felt safe and it was close to the freeway and major attractions. We would stay again for sure.