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"The young man working the overnight front desk should be running his own hotel one day! I’m rarely impressed with professional acumen, kindness, and sincere effort to go above and beyond. I literally watched this young man treat a dozen or more people checking in with such professionalism that I was astonished. The rooms are extremely big, super clean and they have an indoor pool, I however, it was freezing cold.. the breakfast exceeded expectations. I think it’s a wonderful hotel at a perfect location and definitely a competitive price. If I ever roll through Des Moines again, I will stay at this property."

"Nice rooms. Very clean property. Only issue is I ran out of body wash so had to use shampoo...lol. I told lady when I checked out. Would stay again."

"Who rated this hotel 9.8? No bellman all during stay. Room had no radio/clock, no pen or notepad, no room service menu or breakfast door hanger. It did have toilet tissue equal to a good Motel 6 and nicely black colored grout in shower. Free Wi-Fi only if you signed up for Hilton app. Breakfast not included, told "not at that price" by front desk supervisor. Asked valet how much parking was and was told "it depends on how busy hotel is", then pointed to sign $48. next day it was $42. I parked in garage around the corner and was told there was an elevator connecting it to hotel. Elevator was "out of order" during entire stay. But the worst was the three trains that went through downtown blowing their whistles. That did not lead to a pleasant night's sleep. When I worked for Hilton, they had regional managers that inspected their hotels on a regular basis. No one should rate this hotel highly!"

"Everything was great, cleanliness, beautiful property. The breakfast was out of quite a few options and the coffee wasn’t working. But everything else was great!"

"Good"

"I was not impressed with this hotel. The elevator needs to be looked at because it doesn’t feel safe. The air is stale and the carpet is old. The chair in my room was stained and dirty looking. The shower has no handles or slip resistant mats."

"Clean room"

"Kitchen had what we needed, i ended up boiling water in their pot for some tea. The room was nice, or atleast what i expect for the price. The people were a little sketchy but can't completely blame the hotel for that. I had booked one room for me and my husband and another for my nephews family with a dog, pets stay free was the big perk in this affordable hotel. Had to walk up stairs to the room though. "

"We only slept at the hotel (3 nights), but we found the staff to be really friendly and the room to be clean & comfortable. We didn't use the pool - might have if there had been a hot tub. The breakfast was good in that there were hot foods available, but it was not as nice as some free breakfasts, somewhat limited for options and extras. The coffee was not good at all."