Porch

Reviews of Seeburg Hotel

4 out of 5
Seeburg Hotel
Seeburgstrasse 53-61, Lucerne, LU

Reviews

8.6

Excellent

Rating 10 - Excellent. 301 out of 629 reviews" "
Rating 8 - Good. 248 out of 629 reviews" "
Rating 6 - Okay. 54 out of 629 reviews" "
Rating 4 - Poor. 19 out of 629 reviews" "
Rating 2 - Terrible. 7 out of 629 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sergiy

Travelled with family
Liked: Cleanliness, staff & service
Three stars in reality
Stayed 1 night in Apr 2024

10/10 Excellent

Maesoumeh

Stayed 3 nights in Mar 2024
Response from Hotel Seeburg on 26 Apr 2024
Lieber MaesoumehEs ist immer eine Freude, positives Feedback zu erhalten. Solche Rückmeldungen sind eine wertvolle Bestätigung für unser Team und motivieren uns, unseren hohen Standard an Service und Gastfreundschaft zu halten. Wir sind stolz darauf, dass Sie Ihren Aufenthalt genossen haben und freuen uns darauf, Sie in Zukunft erneut willkommen zu heissen.Beste Grüsse aus LuzernIhr Hotel Seeburg Team

10/10 Excellent

Autumn, Azle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant say enough about this place. Beautiful views, amazing staff, and great food! My only issue was that I couldn’t stay longer. Loved this hotel and can’t wait to go back!
Stayed 1 night in Mar 2024
Response from Hotel Seeburg on 18 Mar 2024
Dear AutumnThank you very much for your great feedback! We are very pleased that we were able to offer you an unforgettable stay with us in Lucerne.We do everything we can to ensure that our guests feel at home with us.We look forward to welcoming you again during your next stay in Lucerne and send you our best wishes until then.Best wishes from LucerneYour Hotel Seeburg Team

10/10 Excellent

Biplob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the property, friendly staff and easy approach to transportation. Would love to stay here again- most definitely!
Stayed 3 nights in Nov 2023
Response from Hotel Seeburg on 18 Jan 2024
Dear BiplobThank you so much for your great feedback. It is nice to hear that you were happy with your stay. Every day we do our best to offer our guests a wonderful and unforgettable stay. We would be delighted to welcome you back soon. Best wishes from LucerneYour hotel Seeburg team

10/10 Excellent

Mary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The view was wonderful and the walk along the lake was beautiful. We ate dinner at the hotel and the food and service by Kevin was excellent.
Stayed 2 nights in Oct 2023
Response from Hotel Seeburg on 22 Oct 2023
Dear MaryThank you very much for your positive review. We are very happy that you enjoyed your stay with us, admired the beautiful view of the lake and had the opportunity to walk along the shore. We are also pleased that you praised our cuisine and our friendly service staff. We hope to welcome you back soon.Best wishes from LucerneYour Hotel Seeburg Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Hotel Seeburg on 8 Oct 2023
Dear TravelerThank you for taking the time to leave a review for our hotel. We are very pleased that you enjoyed your time with us at Hotel Seeburg. Our goal is always to exceed your expectations! If there is anything we can help you with on your next visit, please do not hesitate to let us know. We hope to see you again soon! With best regards Team Hotel Seeburg

6/10 Okay

Rosemary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No AC and lots of mosquitoes
It was very hot in Lucerne - about 90 degrees F. The hotel had no AC and no screens on the windows. We were very uncomfortable and got attacked by swarms of mosquitoes.
Stayed 1 night in Sep 2023
Response from Hotel Seeburg on 21 Sept 2023
Dear RosemaryWe always try to offer our guests a pleasant stay. Unfortunately, we can not always fulfill all wishes, especially when it comes to the weather. It can get very hot in Lucerne in the summer, and not all hotels have air conditioning. This can be uncomfortable for some guests who feel uncomfortable in their rooms. I understand their frustration and we would like to apologize for not being able to provide them with the cooling they desired. We hope that you still enjoyed the beauty of our city and that you will visit us again soon.Your Seeburg Team

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
First room Was no A/C Super hot Pay over three hundred a night for not much Upgraded to other room with cooler , not much different Restaurant $ 40 to $ 55 plate of food , you can go into town to top notch restaurant for that ,, UBER NOT EASY TO GET FROM THERE BE AWARE
Stayed 2 nights in Sep 2023
Response from Hotel Seeburg on 13 Sept 2023
Dear MichaelThank you for letting us know about your experience you had during your last stay at our hotel. The satisfaction of our guests is our top priority. It is only through your valuable feedback that we can continuously improve our service procedures. We do not have any AC in our rooms. As alternative we put some fan in each room. The prices for a city are fair. But we hope you enjoyed the food really much. In Switzerland we do not have uber. We only have the public transportation or the taxis. We look forward to hearing from you to share your experience. With best regards Team Hotel Seeburgfom@hotelseeburg.ch

10/10 Excellent

Andrei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Seeburg Team on 23 Aug 2023
Grüezi AndreiVielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung für unser Hotel abzugeben. Wir freuen uns sehr, dass Sie Ihre Zeit bei uns im Hotel Seeburg genossen haben. Unser Ziel ist es immer, Ihre Erwartungen zu übertreffen! Wenn es irgendetwas gibt, womit wir Ihnen bei Ihrem nächsten Besuch helfen können, zögern Sie bitte nicht, uns darüber zu informieren. Wir hoffen, Sie schon bald wiederzusehen!Mit besten GrüssenTeam Hotel Seeburg

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Lucerne at Seeburgstrasse Hotel
The room was beautiful. The view from the balcony is superb and overall the hotel is a lovely place to stay. The food is excellent and service is very personable.
Stayed 3 nights in Aug 2023
Response from Hotel Seeburg on 21 Aug 2023
Dear David Thank you for taking the time to leave a review for our hotel. We are very pleased that you enjoyed your time with us at Hotel Seeburg. Our goal is always to exceed your expectations! If there is anything we can help you with on your next visit, please do not hesitate to let us know. We hope to see you again soon! With best regards Team Hotel Seeburg

6/10 Okay

Morteza

Travelled with family
For this price this hotel is expensive I know is high season time but it was old and light in room not work and pipe of toilet is leak
Stayed 5 nights in Aug 2023
Response from Team Hotel Seeburg on 18 Aug 2023
Dear MortezaThank you for letting us know about your experience you had during your last stay at our hotel. The satisfaction of our guests is our top priority. It is only through your valuable feedback that we can continuously improve our service procedures. We are sorry if there were any deficiencies in your room. These will be repaired by our technician in each case. We hope to welcome you another time.With best regards Team Hotel Seeburg

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service, room comfort
Little or no a/c. Short staffed. Extremely rude Manager!!! Rest of staff OK, but the Manager was rude, awful and unapologetic. Upon our arrival, approximately 18:00PM, the manager closed the only restaurant and bar, due to a private event across the street. Therefore, don't stay here if you want to be treated as a hotel guest!!!
Stayed 5 nights in Jun 2023
Response from Front Office on 7 Jul 2023
Dear RobertThank you for letting us know about your experience you had during your last stay at our hotel. The satisfaction of our guests is our top priority. It is only through your valuable feedback that we can continuously improve our service procedures. We apologize, when you not get the friendly athmospehre at it sholud be. Unfortunately, due to the nationally known shortage of skilled workers, we are also understaffed in the hotel. We are happy to accept applications.We wish you a good day and sending you best regards Team Hotel Seeburg

6/10 Okay

Subhashree

Liked: Cleanliness, staff & service
A decent no frills hotel. The location was nice as we were just across from the lake. Room was small with few amenities. Breakfast was good!
Stayed 1 night in Jul 2023
Response from Hotel Seeburg on 6 Jul 2023
Dear SubhashreeThank you for taking the time to leave a review for our hotel. We are very pleased that you enjoyed your time with us at Hotel Seeburg. Our goal is always to exceed your expectations! If there is anything we can help you with on your next visit, please do not hesitate to let us know. We hope to see you again soon! With best regards Team Hotel Seeburg

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect view of Lake Lucerne
Amazing view, great hotel.
Stayed 1 night in Jun 2023
Response from Hotel Seeburg on 29 Jun 2023
Dear TravisThank you for taking the time to leave a review for our hotel. We are very pleased that you enjoyed your time with us at Hotel Seeburg. Our goal is always to exceed your expectations! If there is anything we can help you with on your next visit, please do not hesitate to let us know. We hope to see you again soon! With best regards Team Hotel Seeburg

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
close to bus to downtown, very good in house restaurant, staff very friendly and pleasant, beautiful views - is right on the lake
Stayed 3 nights in Jun 2023
Response from Hotel Seeburg on 20 Jun 2023
Grüezi DonnaVielen Dank, dass Sie uns von Ihrem Aufenthalt im Hotel Seeburg berichtet haben. Wir danken Ihnen für Ihre Nachricht an unser Team. Die Zufriedenheit unserer Gäste hat für uns höchste Priorität, und wir würden uns freuen, wenn wir Sie bei Ihrem nächsten Besuch begeistern können.Mit besten GrüssenTeam Hotel Seeburg

10/10 Excellent

tone

Stayed 3 nights in Jun 2023
Response from Hotel Seeburg on 20 Jun 2023
Grüezi ToneVielen Dank, dass Sie uns von Ihrem Aufenthalt im Hotel Seeburg berichtet haben. Wir danken Ihnen für Ihre Nachricht an unser Team, wenn Sie Ihre Erfahrung im Detail mit uns teilen möchten. Die Zufriedenheit unserer Gäste hat für uns höchste Priorität, und wir würden uns freuen, wenn wir Sie bei Ihrem nächsten Besuch begeistern können.Mit besten GrüssenTeam Hotel Seeburg

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
It was a beautiful view of Lake Luzure
Stayed 3 nights in Jun 2023
Response from Hotel Seeburg on 20 Jun 2023
Dear LisaThank you very much for your great feedback! We are very pleased that we could offer you an unforgettable stay with us in Lucerne.We do everything to make our guests feel comfortable with us. And you are right, the view of our Lake Lucerne ist wonderful. We would be happy to welcome you again during your next stay in Lucerne and until then we send you our warmest regards. Team Hotel Seeburg

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Seeburg on 20 Jun 2023
Grüezi KevinVielen Dank, dass Sie uns von Ihrem Aufenthalt im Hotel Seeburg berichtet haben. Wir danken Ihnen für Ihre Nachricht an unser Team, wenn Sie Ihre Erfahrung im Detail mit uns teilen möchten. Die Zufriedenheit unserer Gäste hat für uns höchste Priorität, und wir würden uns freuen, wenn wir Sie bei Ihrem nächsten Besuch begeistern können.Mit besten GrüssenTeam Hotel Seeburg

8/10 Good

Michelle

Stayed 1 night in May 2023
Response from Hotel Seeburg on 5 Jul 2023
Grüezi MichelleVielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung für unser Hotel abzugeben. Wir freuen uns sehr, dass Sie Ihre Zeit bei uns im Hotel Seeburg genossen haben. Unser Ziel ist es immer, Ihre Erwartungen zu übertreffen! Wenn es irgendetwas gibt, womit wir Ihnen bei Ihrem nächsten Besuch helfen können, zögern Sie bitte nicht, uns darüber zu informieren. Wir hoffen, Sie schon bald wiederzusehen!Mit besten GrüssenTeam Hotel Seeburg

10/10 Excellent

Judy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We loved our view from our room. The restaurant was wonderful. Everyone was so friendly.
Stayed 2 nights in Apr 2023
Response from Seeburg Team on 30 May 2023
Dear JudyThank you so much for these nice words. We hope to welcome you another time again. Your Seeburg Team

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff & ideal location
The hotel was great! Ideal location and the staff was so friendly! I’d definitely come again
Stayed 1 night in Feb 2023
Response from Hotel Seeburg on 25 Feb 2023
Dear ErickThank you for taking the time to leave a review for our hotel. We are very pleased that you enjoyed your time with us at Hotel Seeburg. Our goal is always to exceed your expectations! If there is anything we can help you with on your next visit, please do not hesitate to let us know. We hope to see you again soon! With best regards Team Hotel Seeburg

10/10 Excellent

Hansjuerg

Stayed 1 night in Oct 2022

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Desapointment at the daily rate we paid.
No phones in rooms. Had to come down to reception area both days of our stay with needs. Instructions of safe in room do not match operation of safe. Second day house cleaning cleaned room but totally forgot to put any towels in the bathroom. The ladies room in reception area is on motion and light goes off when on toilet. No sensor from toilet. Must come out to activate light.
Stayed 2 nights in Sep 2022

10/10 Excellent

Akshay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location! Amazing
Stayed 1 night in Aug 2022

4/10 Poor

Javier

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view. Beautiful lobby but needs more in room decor. Restaurant needs work. Poor fish dinner and fair burger
Stayed 1 night in Oct 2021
Response from Hotel Seeburg Team on 18 Oct 2021
Dear Carmen Thank you a lot for your great rating. It is a pleasure for us to hear that you enjoyed your stay with us. We did take note about the negative comments as these are always helpful to improve our services. Kind regards Your Hotel Seeburg Team

2/10 Terrible

Hiren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
At check in, two crew members where talking amongst each other in different language and not focus on guest
Stayed 3 nights in Sep 2021
Response from Hotel Seeburg on 20 Sept 2021
Good afternoon, we apologize for the inconvenience you had to experience when checking in at our reception. We are glad for your honest Feedback and will take necessary measures to further improve. Kind regards from Lucerne

8/10 Good

Luis

Stayed 1 night in Sep 2021
Response from Hotel Seeburg Team on 18 Oct 2021
Lieber Luis Vielen lieben Dank für Ihre gute Bewertung. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir würden uns freuen Sie ein anderes Mal erneut bei uns begrüssen zu dürfen. Herzliche Grüsse aus Luzern Ihr Hotel Seeburg Team

2/10 Terrible

Kristin, Galloway

Stayed 1 night in Sep 2021

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent view, great service, and convenient!
The biggest wow factor was the the view, which looked out over the water at a scene that could have been straight out of a painting! Although small, the room was comfortable enough. The staff was great, and they provided buss tickets for the family so we never had to move our car! Wonderful place!!!
The view from the room as we checked in!
Stayed 2 nights in Oct 2020
Response from Mia Hess on 26 Oct 2020
Dear Robert Thank you very much for the very nice feedback. The whole team was very happy about your kind words, the photo is wicked! Many thanks for that. Best wishes from the Seeburg

10/10 Excellent

Damilola, Switzerland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from the hotel! The dinner was very good as well.
Stayed 1 night in Sep 2020
Response from Mia Hess on 2 Oct 2020
Dear Damilola Thank you very much for your visit and the great review. We are very honored that you enjoyed your stay with us in the Seeburg on Lake Lucerne and look forward to welcoming you back another time. Kind regards

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Sandro Trinkler, Front office Manager on 12 Feb 2020
Dear Graham Thank you very much for your kind feedback for your stay in our hotel. We are very thankful that you took your time to share your positiv experiences with us. It would be a great pleasure to welcoming you very soon again in our hotel. Best regards Sandro Trinkler Front office Manager

8/10 Good

TrackerTom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Hotel itself is nice, but dated - 1950s bathroom (very tiny), walls between rooms have very little insulation (you hear everything), and rooms face a gorgeous lake with a busy road. Fruhstuck is top-notch and fondue restaurant is terrific!
Stayed 1 night in Jan 2020
Response from Mia Hess on 22 Jan 2020
Dear Tom Thank you very much for your visit at our Hotel Seeburg. Many thanks for your kind words and also for your constructive criticism. We are pleased that you enjoyed your stay in general. We look forward to seeing you again! Kind regards

10/10 Excellent

Haiping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveler
A very nice stay. It would be wonderful if the weather was nicer. Quiet and clean with comfortable bed.
Stayed 1 night in Dec 2019
Response from Sandro Trinkler on 5 Jan 2020
Dear guest Thank you very much for your positiv feedback upon your stay in our hotel. We are glad to see that you spent a nice stay with us and that you share this with us and other travellers. It would be a great pleasure to welcoming you again in our hotel and than with better weather as it seemed to be. Best regards Sandro Trinkler Front office Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Olessja Brötzmann on 12 Nov 2019
Dear Elisabeth Thank you very much for your stay with us and your feedback! We would be very pleased to welcome you again at the Hotel Seeburg. Best regards from sunny Lucerne

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an upgrade with a impressive lake view. It was perfect and definitely again. Only concern was locked TV system which can be renovated to new digital services for the future.
Stayed 1 night in Oct 2019
Response from Mia Hess on 5 Nov 2019
Dear guest Thank you very much for your great feedback. We are delighted that you enjoyed your stay at Hotel Seeburg. We are looking forward to welcoming you again. Friendly greetings

10/10 Excellent

Chee Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel.
We have been given an upgrade for our room. It is indeed spacious and comfortable. The front duty staff that serves us is so welcoming and friendly. Check in was a breeze. The hotel location can never get any better as it is just across from the Venice Mestre Train and Bus Station. There are many great restaurants a short walk away.
Stayed 1 night in Oct 2019
Response from Sandro Trinkler, Front office Manager on 23 Oct 2019
Dear Mr. Kwan Thank you very much for your kind feedback upon your stay in our hotel. We are glad to see that you took your time to share your positiv impressions with us and other travellers. We hope you had a safe journey back home and it would be a great pleasure to us to welcoming you soon again our hotel Best regards Sandro Trinkler Front office Manager

8/10 Good

Mike, Morrisville, pa.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful friendly staff. Could use some refurbishment and maintenance. Overall I would recommend staying there.
Stayed 3 nights in Oct 2019
Response from Front office Manager on 23 Oct 2019
Dear Mike Thank you very much for your review upon you stay in our hotel. We are glad to see that you enjoyed your stay in our hotel and that you give us such usable feedback for us. It would be great to welcoming you soon again. Best regards Sandro Trinkler

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Front office Manager on 23 Oct 2019
Dear guest Thank you very much for your kind feedback upon you stay in our hotel. It is a great pleasure to see that you enjoyed your stay with us. It would be a great pleasure to welcoming you soon again in our hotel Best regards Sandro Trinkler Front office Manager

10/10 Excellent

D Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing- great hotel
Excellent - food was delicious, very kind people at checkin and at the restaurant We would have like to have stayed in the old part but there was no way of knowing when booking the room but it was lovely where we stayed. Amazing city bus right outside so easy for us and we had an amazing balcony view of the lake and mountain loved it! Thank you
Stayed 1 night in Oct 2019
Response from Olessja Brötzmann, Deputy Front Office Manager on 19 Oct 2019
Dear valued Guest Thank you very much for your kind feedback! We are very pleased that you enjoyed your stay and hope we can welcome you back soon to the Hotel Seeburg! Best regards from beutiful Lucerne

10/10 Excellent

Chuck, Ontario, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the lake with a fantastic view of the mountains.
Stayed 2 nights in Oct 2019
Response from Olessja Brötzmann, Deputy Front Office Manager on 19 Oct 2019
Dear valued Guest Thank you for your kind feedback and your stay at the Hotel Seeburg. We are glad that you enjoyed your stay with us and would be pleased to welcome you back soon. Best regards from Hotel Seeburg

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Mia Hess on 16 Oct 2019
Dear guest Thank you for your visit and your great review. We appreciate that you enjoyed your stay with us. We look forward to seeing you again! Friendly greetings

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony was fantastic. The staff are polite and always welcoming, very helpful in advising local information. It seems to be an older building so it can be noisy but you're not going to be spending that much time there as there's so much to see and do around.
Stayed 2 nights in Oct 2019
Response from Olessja Brötzmann on 12 Oct 2019
Dear valued Guest Thank you very much for your positiv feedback and your stay at the Hotel Seeburg. We are glad that you enjoyed your stay with us and would be pleased to welcome you back soon! Best regards from sunny Lucerne Olessja Brötzmann Deputy Front Office Manager

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with beautiful view of lake. Good location. ice balcony also.
Stayed 1 night in Oct 2019
Response from Sandro Trinkler, Front office Manager on 9 Oct 2019
Dear Michelle Thank you very much for your kind feedback. We are glad to see that you had a nice stay in our hotel and that you share this with us and other travellers. We hope you had a safe journey back home and it would be a great pleasure to welcoming you soon again in our hotel. Best regards Sandro Trinkler

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Seeburg was just what we were looking for! The hotel staff was friendly, room was clean and the location could not have been better! We had a balcony room facing the lake and it was gorgeous. We aware that the road is between the hotel and the lake but we did not find noise to be an issue. Also be aware that there is no AC, at least that I noted, but this is fairly common in Europe. It was cool while we were there and just opened the window. The downtown area of Lucerne is just minutes away by bus and the hotel gives you a bus pass at check-in! I would definitely recommend this hotel and am already planning a return visit in the future!
Stayed 1 night in Oct 2019
Response from Mia Hess on 8 Oct 2019
Dear Jenni Thank you very much for your great feedback. Thank you for choosing Hotel Seeburg for your stay and also for taking the time to write this review. We are looking forward to seeing you again! Friendly greetings

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2019
Response from Mia Hess on 8 Oct 2019
Dear guest Thank you for visiting Hotel Seeburg and for your feedback. We would be pleased to receive your constructive criticism, let us know your concerns, what have you missed in Hotel Seeburg. We thank you for your time and look forward to seeing you again. Friendly greetings

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reasonably prices hotel!!
Great hotel for the money- a little out of the way from the city center but so easy to get to with the bus right outside our door. Also, because they weren’t full they gave us a free upgrade to balcony which was a stunning view. Stay here for the best bang for your buck! PS- no restaurant options available around the hotel which forces you to eat at theirs- it was ok but overpriced for what it was so I would recommend eating in town
Stayed 2 nights in Sep 2019
Response from Mia Hess on 3 Oct 2019
Dear Lauren Thank you for your great review. We appreciate very much that you could enjoy your stay with us in the Seeburg. We think it's a pity that you didn't rate your stay in our restaurant as as as good as your stay in the hotel. Please let us know what you have eaten so that we can talk about price/performance at the next internal meeting. Thank you very much. We are looking forward to seeing you again! Friendly greetings

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Very average and overrated place. Good location.
This is a very overrated hotel. The breakfast is very okay. The restaurant located in hotel is also overpriced. The only good thing is its easy access to bus to go to Lucerne city.
Stayed 2 nights in Sep 2019
Response from M. Hess on 25 Sept 2019
Dear Guests Thank you for visiting the Hotel Seeburg. We regret deeply that you could not fully enjoy your stay. We would like to draw your attention to the fact that we have daily prices, which can vary greatly depending on the booking situation and season. You had your stay with us in the high season, therefore the higher rooming prices. In the future we encourage you to let us know your expectations on site so that we can react to your wishes and make your stay as pleasant as possible. We place high emphasis on quality, so your feedback is especially important to us. So also in the restaurant. Our cuisine works with regional and fresh products, which in our opinion justifies the prices in Switzerland. Nevertheless, we thank you for your message and we will definitely discuss your comments at the next internal meeting. We wish you a good time and look forward to seeing you again. Yours sincerely

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from M. Hess on 25 Sept 2019
Dear Dorothy Thank you very much for your visit and your great feedback. We really appreciate that you enjoyed your stay with us at Hotel Seeburg. We are looking forward to seeing you again. Friendly greetings