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Reviews of Lake Crest Inn

2.5 out of 5
Lake Crest Inn
376 Canada Street, Lake George, NY

Reviews

8.0

Very good

Rating 10 - Excellent. 49 out of 154 reviews" "
Rating 8 - Good. 67 out of 154 reviews" "
Rating 6 - Okay. 18 out of 154 reviews" "
Rating 4 - Poor. 15 out of 154 reviews" "
Rating 2 - Terrible. 5 out of 154 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2023

6/10 Okay

Liliya

Stayed 6 nights in Aug 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
So clean! Office management was so friendly. 10/10!
Stayed 2 nights in Sep 2023

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Sara

Travelled with family, Travelled with partner
Liked: Amenities
A quaint spot in the lake that was clean with well maintained property. Walking distance to the Village was definitely a bonus.
Stayed 3 nights in Aug 2023

6/10 Okay

Joseph

Stayed 3 nights in Aug 2023

10/10 Excellent

Debra

Stayed 1 night in Aug 2023

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and comfy. The parking lot is very small and bathroom is small. Everything else is good
Stayed 1 night in Aug 2023

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Matt

Stayed 2 nights in Aug 2023

8/10 Good

julia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice overnight. Property is nice coffee available for purchase on-sight( delicious) loved the pool, room was clean, the air conditioning was annoying as it turned on and off all night. It was way too hot to turn it off but unfortunately it kept us awake most of the night as it turned in and off every 3-4 minutes. Not a deal breaker still had a nice stay.
Stayed 1 night in Jul 2023

4/10 Poor

Kim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Pauline on 8 Jul 2023
We are sorry that you feel that way. We try our hardest to provide a clean, well maintained property for all of our guests to enjoy.

10/10 Excellent

Trina, Ware

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, great location right on the lake. Close to shopping, dining and family activities
Stayed 1 night in Jun 2023
Response from Pauline on 15 Jun 2023
Thank you so much for your kind words! We look forward to welcoming you back to the Lake Crest Inn. Enjoy your day.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location and cozy room…
Stayed 3 nights in Oct 2022

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is Perfect!! Beautiful view of the lake! Spacious room! Bed was Extremely! Comfortable! Friendly staff! Walking distance to All restaurants , shopping and Fun on the lake!!!
Stayed 2 nights in Sep 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean in and around property.
Stayed 1 night in Oct 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife I enjoyed are stay
Stayed 2 nights in Sep 2022
Response from P, Lake Crest Office on 27 Sept 2022
Thank you! We appreciate you and look forward to welcoming you back to the Lake Crest Inn.

8/10 Good

Anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath room sink plumbing need fixing,need more lights in the room
Stayed 2 nights in Sep 2022
Response from Pauline on 17 Sept 2022
Good evening, thank you for your review. If you could let us know your room then we would be more than happy to address the issue. Thank you.

4/10 Poor

Rajeev

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location. Close to everything. That's all about the pros. Otherwise Inside of the room was worse than 70$ a night motel. Bathroom- sitting on toilet seat requires tact to avoid hitting head on sink. standing shower just enough to stand in. super dirty carpets. Private beach was awefull, 10steps wide and super dirty. Kayaks were additional $20 per hour, while booking they adv kayaks and not mention additional charges. Window air conditioner... its a scattered thunderstorm system :) too loud. chose between sleep or cold air with a bang Regret selecting this at $380 a night (no lake view room) and pass over Hampton Inn at $350/night. Don't recommend and will not be going there again.
Stayed 2 nights in Aug 2022
Response from Pauline on 17 Sept 2022
Good evening, Thank you for the response. We are sorry you felt this way, our buildings and bathrooms were built in the 1950s. We suppose everything was smaller then. Luckily, our bathrooms will be completely renovated in this winter! Unfortunately, we cannot do too much about our beach. The Lake Crest only owns 70 feet of lake front on beautiful Lake George. We wish to own more!We recommend choosing a lake front room, if you would like a lake front view. The standard rooms are pricey in the high season, these ones are Canada Street and mountain view. We wish you all the best and hope you find a hotel you will enjoy on your next visit to Lake George.

8/10 Good

Emily

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022

6/10 Okay

Dawn

Stayed 3 nights in Aug 2022
Response from Pauline on 17 Sept 2022
Thank you for your review. We appreciate you choosing to stay with us. We work very hard to make everyones experience enjoyable.

4/10 Poor

Derec

Stayed 2 nights in Aug 2022
Response from Pauline on 17 Sept 2022
Thank you for your review. We appreciate you!

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet easy walk to village parking a little tight but place had no vacancies our 2nd time there and we will go back again. Enjoy
Stayed 2 nights in Aug 2022
Response from Pauline on 17 Sept 2022
Thank you for your review. We appreciate you!

8/10 Good

Illya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good place but no real beach to swim in the lake.
Stayed 1 night in Aug 2022
Response from Pauline on 17 Sept 2022
Thank you for your review. We only have a 70 foot long beach, we wish to have a larger one! We recommend guests to visit the Million Dollar Beach if they want to access a large beach. Thank you again, we appreciate you!

2/10 Terrible

yvonne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissatisfied
We’re Very disappointed! For the money you pay to stay at lake crest I would’ve expected a much cleaner nicer room . Big time Outdated not like the pictures and with a 2x4 bathroom where there’s no hot water for a shower It’s Like on a cruise ship and if you’re on the heavy side forget about ! getting into the bathroom . We stayed in a queen room room “26 “ It’s our First and last time here !! So my issue was a Cold shower no hot water . I complained on the 2nd day and I got a “oh gee why didn’t you tell us on the first day “. And she Basically had an I don’t care attitude and just wrote it down in the complaint book . I told her that I didn’t say anything because you would think that they would know if they’re cleaning, that the shower doesn’t work right???? Anyways the first morning I had to let it run 10 minutes before it got warm not hot and I took a really quick shower . The next day no hot water at 4 shower after the pool . I hope this review helps someone to not stay there !
Stayed 3 nights in Jul 2022
Response from Pauline on 17 Sept 2022
Good evening, Our rooms are adirondack cabin style. They are cleaned, sanitized and inspected prior to every guest arrival. The building were built a very long time ago, in the 1950s. We believe everything seemed to be smaller then. Good news though! Our bathrooms (in the standard rooms) will undergo a complete renovation in the fall and winter! Goodness, it is a shame you did not tell us sooner about the cold water. Our maintenance man went in to your room right away and changed out the shower head and made the water run hot again. We hope you find a pleasant stay some where in another hotel, for we wish you all the best.

4/10 Poor

william

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel stay ever.
First. When I booked my room I booked a room with two double beds because this weekend trip was my 25 year old daughter and I. Either Hotels.com or the hotel messed it up and there was one double bed. The hotel wasn’t interested in doing anything to make it right so I was forced to sleep on a crappy roll away cot. Which the hotel charged me $50 for. And to top it all off there was no cleaning service for the rooms at all. I seriously doubt I will ever use Hotels.com again and will never stay at the Lake Crest Inn in Lake George NY ever again
Stayed 2 nights in Jul 2022

8/10 Good

Shelly

Liked: Staff & service
Disliked: Property conditions & facilities
Very OLD!!!! Not worth $300!!!!
Stayed 1 night in Jul 2022

10/10 Excellent

Claudio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was clean, quiet, centralized to eceverything, and friendly staff. Needs to upgrade their water sports equipment.
Stayed 3 nights in Jul 2022
Response from Pauline on 17 Sept 2022
Thank you for your review. We appreciate you!

4/10 Poor

weiying

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

JAMES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was only accessible by an outside stairway that was dangerous. the air conditioning was loud in sufficient, the room was dated and dirty . I requested to speak to a manager and about my concerns and nobody was able to talk to me . i left my phone number nobody called me. we decided to leave and go to the hotel next door. the fact that nobody followed up leads me to believe they could care less about their customers.
Stayed 2 nights in Jul 2022

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 2 nights in Jul 2022
Response from Pauline on 17 Sept 2022
Thank you for your review. We appreciate you!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazon views and very peaceful property
Stayed 3 nights in Jul 2022

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice well priced Inn conveniently located within the village. Very courteous check in.
Stayed 1 night in Oct 2021

10/10 Excellent

TED J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake George is always beautiful.
The hotel has a good location to the village, shops, restaurants and activities within walking distance. On-the-lake location with pool. Pool is small, but clean. The only complaint was the bath towels were kind of old and worn.
Stayed 2 nights in Sep 2021

6/10 Okay

Hollie

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean just outdated. Staff was very friendly, location was wonderful.
Stayed 2 nights in Aug 2021

8/10 Good

Judith

Stayed 4 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room did not have a bath tub with shower but only a stand up shower that had mold in tiles . Toilet was directly in front of counter which made for inconvenient use of the toilet. The room also smelled bad. I understand that these hotels in the area are old but I’ve stayed in similar motels along Canada street and while they are old the are clean. Specifically room 27 seems to be the room they rent out as a last resort as I did book only 2 weeks in advance . Staff was courteous but unfortunately were unable to accommodate a room change without an up charge after I spoke to them about the filthy conditions in the shower and the road noise overnight from traffic due to the close proximity to the roadway.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town! Soo clean!
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buildings were adorable. I really liked all the wood and trees. The view of the lake was very nice. Parking was a bit tight but that’s minor. The ice machine was a little far but the walk was pleasant. The beach was very small but just to lay out it was good. Pool had perfect sunlight.
Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
The bed was very uncomfortable. It had indents in the mattress. The service was good until a worker got in trouble for talking to my family which I think its pleasant when they interact. Overall everything else was good.
Stayed 4 nights in Jul 2021

10/10 Excellent

Jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best little spot in Lake George NY
Great experience, everything was there that we needed and sent to us if needed. Wonderful place to stay!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in good location, close to village
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean.
Stayed 2 nights in Jun 2021
Response from Pauline on 10 Jun 2021
Thank you! We work very hard to ensure all the rooms are clean and sanitized for you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Easy walking distance to everything.
Stayed 3 nights in May 2021

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was outdated, carpets were dirty, no way would I ever stay there again
Stayed 1 night in Oct 2020

4/10 Poor

Maria, new york

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean, had lots of bites after we left, suspect bed bugs
Stayed 4 nights in Sep 2020
Response from Pauline, Manager on 21 Sept 2020
Good morning, thank you for staying with us. All of our rooms are cleaned and inspected by our manager before being released for guest arrival. You would not have been allowed to check into a dirty room. We are 100% positive that we DO NOT have bed bugs. All of our mattresses have been inspected and are sealed with mattress protectors. I suspect that with us being in the Adirondack Park there tend to be mosquitos, spiders and insects in the outdoors. Thank you again.