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Rating 10 - Excellent. 7 out of 235 reviews" "
10 - Excellent
7
Rating 8 - Good. 31 out of 235 reviews" "
8 - Good
31
Rating 6 - Okay. 50 out of 235 reviews" "
6 - Okay
50
Rating 4 - Poor. 62 out of 235 reviews" "
4 - Poor
62
Rating 2 - Terrible. 85 out of 235 reviews" "
2 - Terrible
85
4.8/10
Cleanliness
4.6/10
Staff & service
4.0/10
Amenities
4.2/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
6/10 Okay
Jacquelyne
Travelled with family
16 Sept 2022
Liked: Staff & service
The main part of the room was remodeled & nice, but the bathroom needed to be updated & cleaned.
I will begin by saying the (2) ladies at the check in desk were great. Check in was fast. The room does need a lot of work. Small Tv. the sink had no hot water, we did not have a new roll of bathroom paper. Not enough soap. and to top off an unpleasant night. Our neighbors decided to hold an all night "talking" gathering right out side our door until like 1am. they were loud. I even open the door so they can know we were sleeping and they said we woke you up? I closed the door and they went back to their family meeting. Thank God it was only one night stay. Too pricey for the room.
Verified traveller
Stayed 1 night in Jul 2022
8/10 Good
Michael
Travelled with family
30 Jul 2022
Liked: Cleanliness, staff & service, room comfort
Not bad for the money
Property was oldand it showed. Room was comfy but the 19" television has to be updated. Over all, it was a pleaseant stay.
I really liked that they had a room that had separate sleeping quarters.it would be the perfect place to stay if it was clean.
What I didn’t like was the room was dirty and they wanted to put us in another room but if one is dirty I’m sure they all were.
It is not as advertised. The room was cramped, there was no breakfast on site extra pay or not, and there was also no playground nearby. Part of why I chose it was because of the playground advertised. There was a leak in our toilet which was a health and safety hazard and nothing was done about it. The maintenance workers were nice but not the owner so much. We had to keep asking for them to look at the toilet and then they couldn't do anything about it while we were there and they said there were no other rooms available. We weren't offered any sort of compensation or anything. I was incredibly disappointed. Their only highlights were the pool and the nice guys who worked there.
Price is clearly way too much for barely adequate accommodations.
Sandra L
Stayed 1 night in Jul 2022
6/10 Okay
Verified traveller
Travelled with group
18 Jul 2022
Liked: Cleanliness, staff & service, room comfort
Small, clean, NO Frills
Clean, comfortable bed, bathroom could use an exhaust fan and TP holder, small rooms, not fancy, AC fair (blocked by half wall,), cheap option to an expensive town.\
The lady that owns it was not very nice but the 2 young men that work there were outstanding. Could not check in until after 3 because the rooms were not ready.
Paula
Stayed 1 night in Jul 2022
6/10 Okay
Dinell
Travelled with family and small children
5 Jul 2022
Liked: Staff & service
Disliked: Property conditions & facilities
Need some upgrading , but you pay for , what you get
The room looked like it was falling apart, roof was caved in, the walls were patched up with spackle and no paint over it, caulk from around the edges of the sink and shower was peeling off, shower was leaking water outside the of the bathroom and leaking right under the bed, the front door had a gap on top where the heat was coming in so it was hard to keep the room cool and someone had a dog locked in one of the rooms for a good while because he wouldn’t stop barking
This was probably the most disappointing stay we have ever had. The bed was the worst. It sunk in and creeked. There was no getting comfortable. The rooms smelled; they went way overboard on the cleaning products for some reason. Which gave me migraines and made me ill the entire weekend. We got 2 rooms and one room didn't have a good bathroom. The shower didn’t work so you had to use the bathtub and that only had luke watm water, so i had to go to the other room to shower at night.
The pool was not able to be used. It had a huge rip in it. The grounds were not super kept. Really a disappointment because the location is ideal. It right near everything and the rate ia compareable to surrounding places. Overall, for a last minute trip it will do if there is no other option, but if you have time look at other places on the same roaf b3cause they cost the same and have muvh more to offer.
well... communicating with the owners was difficult, as time of reservation we were not informed there was no water in the pool.. the rooms were "ok" if you like moth balls.
Pool not working.
No microwave, coffee machine can’t use
Very bad internet
Towels smell bad
Room we’re dirty
Garbage in front
Lady from the desk not friendly
Bathroom waa was dirty. There was hair on the floor and around the toilet. There was cherry pits in the corner of the room and at the door.The garbage cans were nasty they had black stuff in them . The tv kept loosing service.
I didn’t even get to stay, so constantly checking to make sure I don’t get charged. When I showed up the woman at the counter was being incredibly rude to one of her employees right in front of me and didn’t even acknowledge that I was there for the 5 minutes she was berating employee. Then when she turned to me she just stared. I told her I have a reservation. She said I didnt. I showed her the reservation confirmation and she rudely said it was full and there was no room. She never said sorry. The place looked really dirty on the outside and there was a gang of people there, like over 100 people all over the parking lot. Based on the hotel.com reviews this seems to be a pattern. I highly recommend you take this establishment off of hotels.com.
They did not believe I booked a room. The woman at the front desk was incredibly rude. She made me show my bank statement to prove that she already has the money.
After all of that they did not have a room for me. But they did try and send me to one that literally had no toilet. When I got to "my room" the toilet was outside by the front door, there was a plumber working in the bathroom (no issues with him whatsoever, just doing his job) and some of his tools were on the table.
I went to return the key and the woman at the desk was yelling at someone on the phone. While dealing with another customer who was asking why they had no working plumbing in the room. I just left the key and stated I would like my money refunded. I also sent a refund request to them via email.
Luckily I was able to get another room at a different hotel last minute. My trip was awesome after that.
It wasn't a horrible place to stay but when I arrived my room want ready and I showed up about half an hour after my check in time. The staff asked me to come back in an hour and my room would be ready. It was cheap in price which was good but the price matched the quality.