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The quality of staff throughout this hotel is impeccable; they are always one step ahead of you and are happy to assist with whatever you desire. They also have time to just talk to their guests, a nice change in the busy world in which we live.
the hotel is beautiful with very friendly staff throughout. I can't recommend the hotel enough. The hotel is in the perfect location for all amenities throughout the city.
The hotel location was very close to the station which was convenient and classic and river view of my room was fantastic however, hotel staff was not friendly.
Lovely hotel right by the lake with the promenade in front. Easy walk along the promenade alongside all the beautifully kept parks and gardens.
Everything was great and easy the staff so open to serve you as well as the environment of the Hotel. This is really a 5 stars hotel when I'm in Lausanne i eill stay there
It has been a while since we last stayed here. It is just a wonderful as I remember. Very attractive and luxurious but understated and sophisticated. The setting is wonderful, overlooking the lake with the mountains beyond. The service is professional, helpful and charming without a hint of overdoing ...
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