Title: Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=800065&destination=Kaanapali%2C+Hawaii%2C+United+States+of+America&selected=21654994&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly ## Photo gallery for Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly ![Pool - Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly (Lahaina)](https://images.trvl-media.com/lodging/22000000/21660000/21655000/21654994/3f80d207.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly (Lahaina)](https://images.trvl-media.com/lodging/22000000/21660000/21655000/21654994/90fd0f3a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool - Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly (Lahaina)](https://images.trvl-media.com/lodging/22000000/21660000/21655000/21654994/c5f14fa8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly (Lahaina)](https://images.trvl-media.com/lodging/22000000/21660000/21655000/21654994/662809a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Golf - Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly (Lahaina)](https://images.trvl-media.com/lodging/22000000/21660000/21655000/21654994/a31d94d2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Perched on the fourth floor of oceanfront Honua Kai Resort, this upscale Maui condo offers top-tier resort amenities like four seasonally heated pools and easy beach access. Relax in your tropical escape with partial ocean views from the 140-square-foot covered lanai, enjoy a gourmet kitchen with premium Bosch appliances, or BBQ up a mouthwatering dish using one of the communal gas grills. ## Reviews 9.4 Exceptional ### Entire condo 1 bedroom1 bathroomSleeps 41100 sq ft ## Popular amenities - Ocean view - Pool - Hot tub - Kitchen - Washing machine - Dryer ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly Honua Kai - Konea 446 Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!' Escape to Paradise at This Upscale Maui Condo Indulge in the ultimate oceanfront getaway at this luxurious fourth-floor condo in the prestigious Honua Kai Resort. Enjoy world-class resort amenities, including four seasonally heated pools, soothing hot tubs, and effortless access to the golden sands of Maui’s beaches—all just steps from your door. Perfectly situated near Whalers Village, you'll be minutes away from premier shopping, dining, and entertainment. As a guest of Honua Kai, you’ll also have the option to access resort amenities designed for all ages (\*additional fees may apply). Your tropical retreat awaits—relax, recharge, and experience the best of island living. As you walk into your contemporary tropical escape you'll be greeted by an abundance of light. Lounge on the couch while you watch a DVD on the flatscreen HDTV and enjoy the central AC. Keep your clothes clean and fresh with the private washer/dryer. Mix a quick topical cocktail and head out on to the 140-square-foot covered lanai to take in your partial ocean views. Snap a few pictures of the breeze blowing through the swaying palm trees and then send them to your friends back home when you connect to the WiFi. Either fire up one of the communal gas grills to BBQ up a mouthwatering dish, or stay in and make use of the gourmet kitchen's premium Bosch appliances. Featuring granite counters, stainless steel appliances, and an open layout, you'll be able to bring your culinary masterpiece to life in no time! Let the dishwasher take care of cleanup while you head out to the lanai for a nightcap while you listen to the waves crash. When it's time to retire, this single-bedroom, one-bathroom condo has room for up to four guests to come and relax. In the bedroom you'll be greeted by a soft king-size bed, a flatscreen HDTV, and direct access to the covered lanai. You can also open the queen-size sofabed in the living room. The bathroom is a spacious, spa-like room with both a glass-enclosed shower and a soaking bathtub. Share a fresh breakfast on the deck as you plan the day's adventures and enjoy some partial ocean views. Rent a SUP to paddle out past the waves and into the sapphire waves. Schedule a lesson with a pro to learn how to hang ten, or simply enjoy some body surfing as the waves roll into the sandy beaches. Catch some rays when you pick your spot next to one of the four seasonally heated pools. Float the day away as you splash with your loved ones, and then bask in the bursting bubbles of the stress-melting hot tub. Afterward, make sure you're on time for your reservations at Duke's Beach House Restaurant and revel in a decadent seafood meal right on-site at the resort. Come spend your days soaking in the sun-drenched days, and leave the stress of the daily grind behind when you book your stay at this slice of Hawaiian paradise. Thank you for choosing Vacasa Vacation Rentals of Hawaii, LLC! Honua Kai charges a mandatory daily resort fee of $15 + GET tax. This fee allows use of resort amenities including the pools and hot tubs. The fee is charged as part of your reservation at the time of booking. \*There is a $10 parking fee plus tax paid to the bell staff when using valet parking. Parking notes: There is free parking available for 1 vehicle. This rental is located on floor 4. Damage waiver: The total cost of your reservation for this Property includes a nightly damage waiver fee, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.) The Damage Waiver covers you for up to $3,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to the host prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit. More information can be downloaded from the "Rental Agreement" on the checkout page. Due to local laws or HOA requirements, guests must be at least 21 years of age to book. Guests under 21 must be accompanied by a parent or legal guardian for the duration of the reservation. ## Property amenities ### Beach - On the beach ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the condo: WiFi ### Parking and transport - Electric car charging station on site - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Ice maker - Microwave - Oven - Refrigerator - Toaster ### Bedrooms - Bedroom - Bedsheets provided - Sofa bed ### Bathroom - 1 bathroom - Hair dryer - Towels provided ### Living spaces - Living room - Separate dining area ### Entertainment - DVD player - TV with cable/satellite channels ### Outdoor areas - Balcony - Garden - Gas grill ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - In-room accessibility - Lift - Smoke-free property - Note from host: Smoking is not permitted anywhere on the premises. ### Services and conveniences - Concierge services - Iron/ironing board ### Location highlights - Near a health/beauty spa - Near the ocean - On the waterfront ### Things to do - Gym - Birdwatching nearby - Ecotours nearby - Fishing nearby - Hiking/biking trails nearby - Jet skiing nearby - Kayaking nearby - Motor boating nearby - Mountain biking nearby - Parasailing nearby - Scuba diving nearby - Snorkelling nearby - Surfing/bodyboarding nearby - Swimming nearby - Water skiing nearby - Whale watching nearby - Wildlife walks nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher - Deadbolt lock ### General - Electric car charging station - Garden - Property located in a resort - Unit size: 1,100 square feet ## Similar properties ![A heated pool](https://images.trvl-media.com/lodging/21000000/20940000/20933600/20933564/w4096h2039x0y9-262e9567.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Welcome back to Maui, Gorgeous Ground Floor 2bed2bath, wrap around lanai K139 Lahaina - Pool - Hot tub - Kitchen - Washing machine 9.8 Exceptional 97 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=20933564&PinnedHotelID=20933564&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/23000000/22130000/22120600/22120508/0915c0e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KBM Resorts | FREE CAR | Honua Kai Hokulani | Ocean view | 1-Bedroom Condo, Stunning views! 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The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit and a deadlock This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Property Registration Number 440140060470, GE-121-538-1504-01, TA-121-538-1504-01 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 7206 ## About the area Located in Kaanapali, this condo is on the beach. Shoppers can check out Whalers Village, while everyone can enjoy the natural beauty of Kaanapali Beach and Black Rock. Make sure you get close to the area's animals with activities such as game walks and birdwatching. [Visit our Kaanapali travel guide](https://www.expedia.co.uk/Kaanapali.dx800065) [View more Condo rentals in Kaanapali](https://www.expedia.co.uk/Kaanapali-Condos.d800065-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.94589%2C-156.69118&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=X58t2rAyPnXghV4HdjeWhv6ajac=) Lahaina, HI ### What's nearby - ![Any coastal view in Maui is bound to be amazing.](https://images.trvl-media.com/place/319626329077057167/e23129ce-af74-45ef-bee8-b4f845137b65.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Keka'a Beach 12 min walk \- 0.7 miles - ![Kaanapali Beach showing a coastal town, tropical scenes and a hotel](https://images.trvl-media.com/place/6069111/54637a12-db0e-49db-ab10-dad7a8d853ea.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kaanapali Beach 3 min drive \- 2.4 miles - Kahekili Beach 9 min walk \- 0.5 miles - Honokowai Beach Park 17 min walk \- 0.9 miles - May's Beach 4 min drive \- 2.2 miles ### Getting around - Kapalua, HI (JHM-West Maui) 4 min drive ### Restaurants - Honoapiilani Food Truck Park 11 min walk - Duke's Beach House Maui 3 min walk - Pūlehu 14 min walk - Pizza Paradiso 13 min walk - Vida’s Coffee 11 min walk ## Frequently asked questions ### Does Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly have a pool? ### Is Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly pet-friendly? ### How much is parking at Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly? ### What time is check-in at Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly? ### What time is check-out at Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly? ### Where is Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Waterfront Condo w/ Partial Ocean View, Resort Pools, Hot Tubs - Family Friendly Reviews ## Reviews ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 50 8 - Good 11 6 - Okay 4 4 - Poor 1 2 - Terrible 1 ### 9.0 Cleanliness ### 9.4 Location ### 10 Property conditions & facilities ## Reviews Verified ### 10/10 Excellent #### Dayna P. 8 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful property Beautiful property and great room! Everything we need in the kitchen. Nice view from the lanai. ##### Dayna P. Stayed 9 nights in Sep 2024 Verified ### 10/10 Excellent #### Keith W. 25 Nov 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very well kept Condo Nice appliances and overall very clean. ##### Keith W. Stayed 8 nights in Nov 2023 Verified ### 10/10 Excellent #### Ramsey K. 10 Mar 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing Property & Great Unit We loved our stay at this unit. The grounds are amazing. It’s a stunning property with amazing amenities in a great location. We loved being able to walk right out to the boardwalk for our morning run, hanging out at one of the many pools while being served by the duke’s staff and the close proximity to grocery stores and numerous other restaurants. The ocean view is also very pleasant to look out to from the lanai. We were so sad to leave and can’t wait to return. Thank you for having us! ##### Ramsey K. Stayed 5 nights in Mar 2025 Verified ### 10/10 Excellent #### Raiyah W. 26 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Vacation This condo was perfect for our family. We had everything we needed and it was very comfortable and clean! Would definitely stay here again! ##### Raiyah W. Stayed 9 nights in May 2025 Verified ### 10/10 Excellent #### Candi O. 6 Mar 2020 Liked: Cleanliness, location, listing accuracy #### Perfect for our needs This property is a gem and will recommend or stay again in the future. The kitchen within the unit lacked several basic supplies (bowls, dull knives) yet we made due. ##### Candi O. Stayed 7 nights in Feb 2020 Verified ### 8/10 Good #### Carol P. 21 Apr 2023 Liked: Cleanliness, check-in, location, listing accuracy #### Maui Fun The property was very nice, well kept and stocked. The location was great with great amenities. But oddly, we had access to pools and hot tubs but not to the towels in the closets at the pools. Our key card worked for everything else but the towel closets. I was told we couldn't use them. When I tried to get it resolved through property manager, we had some communications but then they stopped responding. There were also two times during the night when the alarms went off in the building and there was never any explanation given; just announcements that things were okay that sounded like a recording. Everything else was great and we loved Maui! ##### Carol P. Stayed 6 nights in Feb 2023 Verified ### 8/10 Good #### Steve G. 1 Mar 2020 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### Enjoyable, but... Issues arose when we had an entire morning and part of the afternoon when some maintenance workers arrived unannounced, with no prior warning from the property managers, They had to cut out a section of wall to get to some plumbing because of issues the floors above us. We had no water, and could not use the kitchen and dining area. Only after they arrived did we get a belated call from the management. Also- only one wine glass in the whole place, and no cleaning supplies. Not even a second bar of soap to use at the bathroom sink in addition to the shower. The condo itself, however was nicely situated, and the beds clean and comfortable. As expected, considering we had stayed at Honua Kai before. The living room could have been a bit cleaner, though; stuff stuck to the carpet, etc. ##### Steve G. Stayed 6 nights in Feb 2020 Verified ### 10/10 Excellent #### Masako 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication 客室はとても綺麗に清掃されていました。チェックインは事前にメールでコードを教えてもらいました。タオルやアメニティもたくさん用意されていました。コーヒーとお茶もありました。次回も泊まりたいと思います。ありがとうございました。 ![](https://a.travel-assets.com/ugc/hotel-reviews/2058a734-26f3-4942-b978-b8536c63521e-1769038701876.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Masako Stayed 2 nights in Jan 2026 From a partner site ### 10/10 Excellent #### David P. 6 Nov 2022 #### Great vacation! This unit is well located within Honua Kai. It was clean, well equipped and Vacasa respond well to any issues. ##### David P. Verified ### 8/10 Good #### Madison W. 24 Sept 2022 Liked: Cleanliness, check-in, location, listing accuracy #### Great Stay Overall we had a great experience. The resort had everything we needed and we really enjoyed the pool and dukes restaurant. The location was perfect and it was easy to get around. The room was nice and what we were expecting, we just ran into a couple issues with the networks on the tv not working. Luckily we didn’t spend much time in the room. ##### Madison W. Stayed 6 nights in Sep 2022 Verified ### 10/10 Excellent #### Jeremy J. 22 Aug 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great resort Nice unit, could use a deep cleaning but over all it was good. Has boogie boards in the room which is nice. Had a few maintenance issues that were fix right away with a quick text. ##### Jeremy J. Stayed 10 nights in Aug 2022 Verified ### 2/10 Terrible #### Rob L. 12 Aug 2022 Liked: Location Disliked: Check-in, communication, listing accuracy #### Worst experience of all time Booking thru vacasa/vrbo at the honua kai was the worst mistake ever. Communication was and is the worst I've even experienced. The local manager at tue maui office was the most patronizing flippant person I've ever dealt with that worked in the serive industry. Although they did finally reimburse me partially for the lack of proper info that led to my kids sleeping with no blankets, I've still yet to hear back from them regarding items left in the room which they will actually charge you just to look for the items. I've reached out multiple times via text, email, and still no response. ##### Rob L. Stayed 3 nights in Jul 2022 Verified ### 8/10 Good #### Jacob F. 2 May 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Honua Kai Konea Tower Stay Overall a nice and economical place to stay. Room was as advertised and more comfortable than most of the bigger name resorts. Certainly more of a family/kids place. Pools & hot tubs were fine. Service provided pool side by Duke's. Would stay again ##### Jacob F. Stayed 7 nights in Apr 2022 Verified ### 6/10 Okay #### Kelli B. 17 Mar 2022 Liked: Cleanliness, check-in, listing accuracy Disliked: Communication #### Solid but nothing spectacular Unit was overall was "adequate". I can't call it excellent or spectacular but it gets the job done. Pros: - Pots and pans that don't stick (shocking for a rental) - Quiet overall (don't hear your neighbors) - Stays pretty cool (considering how hot it was) as the unit faces north Cons: - Far from elevator - View is mostly of a turnaround and parking lot. It gets noisy with garbage trucks for adjacent hotel and various cars coming and going. - Bed is on the very soft side - The unit is carpeted in the living area/bedroom which definitely feels salty and not clean - A very very uncomfortable and horribly worn-out sofa bed The property is family-oriented and kids everywhere. There are signs that clearly say you can't save chairs at the pool but apparently vacationers forget how to read. If you want a chair, you have to be out early because by 10am you won't find a single spot available. This unit is rented out by another property management group that I found were less than accommodating. We requested a slightly later checkout which then declined sighting a 6-hour covid window required between guests (haven't experienced this anywhere else with the pandemic) and when we asked for a crib or bassinet rental, they said we had to ask the hotel....and the hotel said this is something Vacasa handles. Plus, I had to email them a couple times to get a response so it was a bit of a frustrating experience. ##### Kelli B. Stayed 5 nights in Mar 2022 Verified ### 8/10 Good #### Verified traveller 2 Dec 2021 Liked: Cleanliness, check-in, location Disliked: Communication #### Great weather Weather was great. It is a big complex with a lot of kids. Condo was clean. Bell desk guys were great. ##### Verified traveller Stayed 10 nights in Nov 2021 From a partner site ### 6/10 Okay #### Jack E. 3 Nov 2021 #### Nice Condo but bad service Partial ocean view was very nice. Very comfortable. ##### Jack E. Stayed 7 nights in Oct 2021 Verified ### 4/10 Poor #### Lisa M. 22 Oct 2021 Liked: Check-in, location Disliked: Cleanliness, communication, listing accuracy #### Room needs some love. The bathroom and kitchen are beautiful. Only complaint on the kitchen is that there was only 1 pot to cook with and no lid to fit on it. Other than that, it is fully stocked. It does have beach chairs, umbrella, boogie boards and a pack and play in the closet. This room needs to be updated with new carpet, a deep cleaning or replacement of the couch and bar stools and some other detail items. There is mold on the ceiling indicating a leak, the lamp shades are all gross and the curtains are dirty. Some mols on the bedroom curtains. When we got to the room there was a very storm chemical cleaner smell... but that wore off after about a day and you can smell a musty/ light smokers smell in the unit. My husband was not happy about that part! Oh and you need to slam the washer to make it close properly to start. And don't expect a deep cleaning....Just a light wash. I had read a previous review (after I had already booked) and I tried reaching out many times to get a status update on the cleanliness of the room weeks before my trip. I never received any contact back with information, only that they were waiting to hear from the local management. This was disappointing. Over all the Honua Kai property is beautiful....but don't expect to play any music at the pool. Not allowed. This unit just needs to be updated and cleaned to a much higher standard for the price. ##### Lisa M. Stayed 4 nights in Oct 2021 From a partner site ### 10/10 Excellent #### Charles A. 26 Aug 2021 #### 446 Every think was great , fully equiped except only one beach chair, but not a problem for us. Would book same unit again ##### Charles A. Stayed 7 nights in Aug 2021 From a partner site ### 8/10 Good #### Jim M. 7 Aug 2021 #### Great homey condo, pool area over crowded and hardly any chairs. Nice room. ##### Jim M. Verified ### 10/10 Excellent #### Deborah E. 21 Jul 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay Great stay, clean, easy access to beach and pools. Only problems we had was with the room safe and washing machine. The face front fell off the safe, not able to use and the washing machine did not work. ##### Deborah E. Stayed 6 nights in Jul 2021 From a partner site ### 10/10 Excellent #### Jackie W. 20 Jun 2021 #### Great place! It’s a home away from home. I’d go back! ##### Jackie W. Stayed 6 nights in Jun 2021 From a partner site ### 6/10 Okay #### Gretchen G. 30 May 2021 #### Incredible view Honua Kai is undoubtedly one of the nicest places to stay on the island! Booking through this company was a great customer experience and the price and location of the room was amazing! Rated lower for unit in need of several maintenance updates, didn’t reflect the same standard as rest of the property. ##### Gretchen G. From a partner site ### 6/10 Okay #### grace o. 17 May 2021 #### Eh We like Honua Kai resort but didn't love this unit. We checked in around 8pm after doing road to Hana so my kids were tired. Pulled out the sofa bed and there were crumbs all over the fitted sheet! One of the drawers of the TV stand had an underwear in it. Tried to wash the fitted sheet but the washer did not start. At that point, felt like the room was overlooked and not thoroughly cleaned so I had to sanitize the whole place. I left a message at night and in the morning. Got a call back and someone came out to check the washer and the door was just not closing properly thus why it wouldn't start. They ended up cleaning the room again while we were gone. But the underwear was still in the drawer after I told them it was there. Hopefully the next people don't find that surprise! So I would say the customer service is good. However, for how expensive it is per night, Vacasa really needs to update this unit! - Couch is HEAVILY soiled. It smells! Did not want to even sit on it! The couch mattress is flat. The pull-out bed is rusted. - The decor including the table lamps in the living room, the coffee table is just dingy and worn out! - The refrigerator is old but functional - The washer/dryer is old but functional - No smart TV's - Carpet needs a good clean, better yet, replaced. I don't think I would consider staying in this unit again until that's updated. Maybe we'll try another unit next time. ##### grace o. From a partner site ### 10/10 Excellent #### Rachael B. 5 May 2021 #### Amazing in everyway We have stayed here twice and it is so nice and easy to stay.. have everything you need and then some we will definitely be back.! ##### Rachael B. Stayed 7 nights in Apr 2021 Verified ### 10/10 Excellent #### Jerome R. 26 Apr 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing Vacation It was simply the best. You need to do it. ##### Jerome R. Stayed 8 nights in Apr 2021 ---