Laguna SOV

The room was clean, it definitely needs updating. The major issue i had was the AC not working . I complained first day they said they would send someone got back late at night fell asleep. Complained a second time , guy fixed it worked great for a day. next day or two they were doing maintenance, probably diverted cold air to where they working , no A/C again. the last day was the worst it was unbearable, but magically around 700 am the AC started working again without me doing anything. Overall staff was great, food was above average at the buffet. The specialty restaurants the food was great. Location excellent right on the beach and easy walk.

The resort was very comfortable with nice views. The staff were attentive to our needs but for the first day or two, my partner and I were the only guests. The food was good but there was no buffet for lunch or dinner and the selection was very limited due to us being the only guests. The resort's management seem to be running the place to the ground and it's a shame because the resort has a lot of potential.