Search Apartments in Lagun

"Got the worst rooms facing a parking lot. Tv was not working in our room. Called reception to send someone to fix it. No one came. Extra towels and pillows were requested several times, in person at reception and by calling 4 to 5 times. No one responded to the request duringbour 3 day stay. None of the restaurants were available to book. Only one the turkish restaurant and we arrived on time. But they told us they cannot take order till enire party is at the table. Terrible service on a holiday. Staff at cocierge counter were rude and the restaurant reservation person was extremely rude. The propety does not feel like a Hilton. The management has no customer service rules. I would not recommend this property to anyone. It was our first visit to Curacao, and was very disappointing. "

"The room was clean but ac was not as cold. Not many staff in the bars. Pool was decent. Food in the buffet was good for breakfast but not for diner. Food does not stay warm. Reservations to the restaurants are a must as soon as you arrive, gets full quickly. Rent a car to explore beaches to the west, it’s magnificent!"

"Property well maintain but can be improved on lot No entertainment, no complementary water in the rooms, limited options on the menus in the restaurants. Isolated and very far from town. This resort is for the more mature vacationers who just want peace and quiet "

"My bathroom smelled like mold or rotten eggs. It was a horrible smell. "

"Good place perfect breacfast"

"Beautiful resort!"

"Check in was poor as there was no one there to check-in with and we had to wait for some time, then we were unable to go to the room as there had been a power outtage and the room would be ready in about 30 minutes and they'd message us. Over an hour later, with cold food needing refrigeration, still no message, and no idea where the room was as we were waved in a general direction and told a parking spot number that had been taken already. The room itself was lovely overall, but it was unbearably hot and no internet available. After 3 hours of reaching out with whatsapp and the property app, we still had no response. Other guests had gathered at the check in with similar issues and no communication, noting this was a common issue prior to the power outtage so in giving benefit of the doubt with major power concerns, it seemed this was poorly organized, including front gate security as there were no directions provided as it had said in the guest app. Beyond these major issues, smaller details would benefit from correction, with highlights on installing a shelf anywhere in or near the shower to be able to access shower essentials as these had to be placed on the floor and there were no replacement trash bags or instructions for the washer and dryer."

"Service was ok. The staff wasn’t accommodating to the car rental company bringing the car I rented"

"Amazing staff, very friendly and accommodating. We stayed in one of the 3 bedroom villa. Beautifully decorated and clean. "