Title: Vila Valverde Design Country Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1113361&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Vila Valverde Design Country Hotel A serene country retreat where guests balance relaxation and adventure, enjoying poolside cabanas and easy access to local vineyards ## Photo gallery for Vila Valverde Design Country Hotel ![Indoor pool, outdoor pool, open 7:30 AM to 9:00 PM, free pool cabanas - Vila Valverde Design Country Hotel (Lagos)](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113361/fe4b2c79.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Vila Valverde Design Country Hotel (Lagos)](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113361/6f010676.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Vila Valverde Design Country Hotel (Lagos)](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113361/68b72798.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Vila Valverde Design Country Hotel (Lagos)](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113361/4ecdf903.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Vila Valverde Design Country Hotel (Lagos)](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113361/243aaf75.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find tranquility at Vila Valverde Design Country Hotel, with indoor/outdoor pools, spa treatments, and a well-stocked library. Practical amenities include dry cleaning services. The verdant surroundings invite exploration by bicycle. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £144 includes taxes & fees 6 Feb - 7 Feb ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1113361&PinnedHotelID=1113361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1113361&PinnedHotelID=1113361&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1113361&PinnedHotelID=1113361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1113361&PinnedHotelID=1113361&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1113361&PinnedHotelID=1113361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1113361&PinnedHotelID=1113361&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1113361&PinnedHotelID=1113361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1113361&PinnedHotelID=1113361&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ### View all photos for Standard Room ![Standard Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113361/6a4f4148.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Bidet Private bathroom Separate bath and shower Hairdryer - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room ![Superior Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113361/526f1756.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Flat-screen TV 2 bedrooms Blackout curtains Bidet Private bathroom - 377 sq ft - 2 bedrooms - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLagos-Hotels-Vila-Valverde-Design-Country-Hotel.h1113361.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLagos-Hotels-Vila-Valverde-Design-Country-Hotel.h1113361.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.09841%2C-8.71872&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WA-k-viCJGmKxBRwVlOGDF1uWkw=) Estrada da Praia da Luz, Lagos, 8600-209 #### What's nearby - Boavista Golf \- 16 min walk \- 0.9 miles - Praia da Luz \- 20 min walk \- 1.1 miles - Luz Beach \- 20 min walk \- 1.1 miles - Marina de Lagos \- 7 min drive \- 3.2 miles - Dona Ana Beach \- 8 min drive \- 3.9 miles #### Getting around - Lagos Station - 7 min drive - Faro (FAO-Faro Intl.) - 59 min drive #### Restaurants - ‪Latitude Wine & Tapas - ‬4 min drive - ‪Endless Summer - ‬4 min drive - ‪Restaurante Atlantico - ‬4 min drive - ‪Za Zu beach café - ‬4 min drive - ‪ZaZu Beach Club - ‬3 min drive ## About this property ### Vila Valverde Design Country Hotel Luxury boutique hotel near Praia da Luz Consider a stay at Vila Valverde Design Country Hotel and take advantage of an attached winery, a terrace and a garden. Adventurous travellers may like the cycling at this hotel. Indulge in a body treatment, a massage and a body scrub at the on-site spa. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also find perks such as: - An indoor pool and an outdoor pool, along with free cabanas, sunloungers and pool umbrellas - Free self-parking - Continental breakfast (surcharge), bike hire and a TV in reception - Concierge services, massage treatment rooms and smoke-free property Room features All guest rooms at Vila Valverde Design Country Hotel feature thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with separate baths/showers and bidets - 26-inch flat-screen TVs with satellite channels - Daily housekeeping, desks and phones ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/113000000/112640000/112638000/112637997/1e807a05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The MN56 Hotel Centro Histórico - Pool - Breakfast included - Free Wi-Fi - Restaurant 10 Exceptional 30 reviews £167 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=112637997&PinnedHotelID=112637997&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/70000000/69580000/69570200/69570104/17080a01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Praia do Canal Nature Retreat Small Luxury Hotels of the World. 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Relais & Châteaux Praia da Rocha - Pool - Spa - Free Wi-Fi - Restaurant 9.4 Exceptional 190 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=4478076&PinnedHotelID=4478076&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2390000/2388400/2388337/e0adbf3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vila Luz Lagos - Pool - Pet-friendly - Kids’ pool - Parking included 9.6 Exceptional 210 reviews £77 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2388337&PinnedHotelID=2388337&HadPinnedHotel=true®ionId=-1&adults=2) ![Ocean views, open daily](https://images.trvl-media.com/lodging/5000000/4020000/4018300/4018224/f8ac4486.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cascade Wellness Resort Torralta - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 1,003 reviews £123 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=4018224&PinnedHotelID=4018224&HadPinnedHotel=true®ionId=-1&adults=2) ![Queen Room With Pool View | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/25000000/24720000/24711500/24711455/215aec46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Luisandra Boutique Hotel B&B Lagos - Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 55 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=24711455&PinnedHotelID=24711455&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Full-service spa - Indoor pool - Library - Outdoor pool - Sauna - Steam room - TV in common areas - Winery ### Conveniences - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - Computer station ### Outdoors - Free pool cabanas - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Facials - Massage - Sauna - Spa open daily - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - Built in 2004 - Mediterranean architecture - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Dressing gowns - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 26-inch flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 9:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions There is no front desk at this property Guests can access their accommodation through a private entrance This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children 9 and younger are not allowed at this property; all guests older than 9 are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately EUR 15 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 7353 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:30 AM to 9:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 9 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms ### Property is also known as Vila Valverde Design Country Vila Valverde Design Country Hotel Vila Valverde Design Country Hotel Lagos Vila Valverde Design Country Lagos Vila Valverde Design Country Vila Valverde Design Country Hotel Hotel Vila Valverde Design Country Hotel Lagos Vila Valverde Design Country Hotel Hotel Lagos ## Frequently asked questions ### Does Vila Valverde Design Country Hotel have a pool? ### How much does it cost to stay at Vila Valverde Design Country Hotel? ### Is Vila Valverde Design Country Hotel pet-friendly? ### How much is parking at Vila Valverde Design Country Hotel? ### What time is check-in at Vila Valverde Design Country Hotel? ### What time is check-out at Vila Valverde Design Country Hotel? ### Where is Vila Valverde Design Country Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Vila Valverde Design Country Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 9.2 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 49 8 - Good 9 6 - Okay 4 4 - Poor 2 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### John and Katheryn 7 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay, beautiful area in the hills on a large acreage. ##### John and Katheryn Stayed 2 nights in May 2023 ### 10/10 Excellent #### Doug 28 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The accommodations and staff at Vila Valverde are both top shelf. ##### Doug Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### Maria 30 May 2025 Liked: Cleanliness, amenities, property conditions & facilities First of all staff! Great service every day. They help us with everything and the food was incredible. Great accomodations and loved the environment! Totally recommend ##### Maria Stayed 4 nights in May 2025 ### 10/10 Excellent #### Heidi 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent customer service. Superb chef. Beautifully appointed. ##### Heidi Stayed 3 nights in May 2025 ### 10/10 Excellent #### Leon 8 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic place just outside Luz. Wonderful grounds, staff, and rooms. Walkable into Luz. Highly recommend ##### Leon Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Stephen 6 Aug 2023 #### Great to get away from it all Excellent spot if you’re looking to get away from it all. Grounds and the hotel are emaculate ##### Stephen Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Deirdre 1 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities We loved how beautiful the property was. The view out of our room was inspired. And I loved the indoor pool and sauna. ##### Deirdre Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Andrew 16 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall a truly beautiful very quiet, relaxing place to stay. Be aware the place is very small only 15 rooms and few diners in the evening so can lack atmosphere if that is what you are looking for. Also no bar and no gym which was a little disappointing for us. ##### Andrew Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Freda 2 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff were excellent although sometimes difficult to find!! ##### Freda Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Frederick 29 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely 5 star property. Threw a dinner party for friends staying in Luz. Andre was an amazing host, waiter and recommended excellent activities and beaches for us duri g cotials and dinner. Private chef was terrific. Fantastic value for the money. Quiet u derstaed luxuary resort. Highly recommend. ##### Frederick Stayed 4 nights in Sep 2022 ### 6/10 Okay #### Cynthia 11 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property. They need to have both heat and air conditioning options available to guests. They only had heat available when I was there, and the room was soooo hot I could not sleep. The breakfast was delicious. We were not provided a map of the property or area, it would have been nice to know where the walking trails were. ##### Cynthia Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Oscar 19 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Oscar Stayed 3 nights in Aug 2024 ### 8/10 Good #### Cathy 13 Jun 2022 Liked: Property conditions & facilities Die Anlage war schön gepflegt. Das Zimmer gross und hübsch eingerichtet. Extras wie Kaffeekapseln müsste man selber zahlen. Das erste Hotel dass Wasser aus der ##### Cathy Stayed 2 nights in Jun 2022 ### 8/10 Good #### Gordon 16 Aug 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Beautiful but lacking The hotel itself is beautiful, fantastic views, gardens and room etc. However, it is lacking a lot in terms bar/restaurant facilities, there are no options for poolside drinks or snacks and we were encouraged to go out for dinner rather than dine at the hotel. We had booked this for a few nights because it was advertised as a spa hotel but when we asked about the treatments we were recommended to go to the nearby golf and spa resort instead. ![](https://a.travel-assets.com/ugc/hotel-reviews/74D77A429237EBD65BAFFCAA2E065B6180FA52AB1629107596940.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A478AFDF519990265A7C673903B83F2767E99ECB1629107635810.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gordon Stayed 2 nights in Aug 2021 ### 10/10 Excellent #### Christina 1 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Skønt sted, vidunderlig udsigt, super service - lidt stille pga Covid-19\. ##### Christina Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Christina 30 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super skønt sted, god morgenmad, dejlige senge, pænt og rent ##### Christina Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Richard 4 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel deserving of its five-star rating Great hotel, we had a fantastic stay although some of the services were limited due to the pandemic, the hotel was fantastic with great connectivity and a great environment, very comfortable bedrooms and deserving of its five-star rating. Only negative- we found the bathroom a bit restrictive and not quite up to standard, specifically the shower and bath. ##### Richard Stayed 3 nights in May 2021 ### 4/10 Poor #### Sébastien 23 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Excessivement cher pour ce qu'il en est... Chambre n°6 "Supérieure" (notez les guillemets) jouxtant la cuisine, et donnant sur la salle de restaurant. Du bruit en permanence : casseroles, portes qui claques, cuisiniers qui crient... Malgré un hôtel désertique en cette fin de saison et cette période de COVID, on nous a dit que les autres chambres supérieures (bien plus chouettes selon les photos) étaient occupées. On a croisé un seul autre couple pendant tout le séjour... La literie est horrible (le matelas est creusé...) Le repas du soir inabordable si on désire y manger plusieurs fois : 50 € / personne (hors boisson), avec un choix très limité, du coup le restaurant est vide... On nous a dit que le chef visait l'étoile, commencez donc déjà par vous préoccuper de vos hôtes... L'hôtel ne possède pas de bar, juste un service de chambre. Les seuls points positifs du séjour : le petit déjeuner excellent et copieux, la gentillesse de la réceptionniste de nuit et du serveur du matin. ##### Sébastien Stayed 7 nights in Oct 2020 ### 10/10 Excellent #### Phillip 30 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding Country Hotel Very comfortable hotel. Well run, pristine and a level of service provided that is second to none. Highly recommended. ##### Phillip Stayed 4 nights in Sep 2020 ### 10/10 Excellent #### Jonathan 16 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful place This was an idyllic place to stay in the Algarve The rooms were the one of the best we had ever experienced Despite Covid it was as near to “normal” as we could wish for ##### Jonathan Stayed 2 nights in Aug 2020 ### 6/10 Okay #### Optima, Zürich 11 Sept 2020 Liked: Cleanliness, amenities, property conditions & facilities Wunderschöne sehr gepflegte Anlage. Zimmer lassen keine Wünsche offen. Dienstleistung stimmt nicht mit der Hardware überein. ##### Optima Stayed 6 nights in Sep 2020 ### 8/10 Good #### Jose 26 Aug 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Fantástico... PERO... Todo fenomenal, el lugar es una gozada. La única pena fue que nos atendieron deficientemente al servir desayunos y comidas. Una de las camareras fue encantadora, la otra no, entiendo que la situación es complicada pero en un hotel de 5 estrellas, con esos precios, no puedes permitirle errores graves de cara al cliente. En general es un sitio fantástico que recomendaría sin duda, la pena es irte con regular sabor de boca por una actitud poco amable de la persona que nos atendió y sin desayunar por la larga espera. Los grandes sitios se forman cuidando pequeños detalles ![](https://a.travel-assets.com/ugc/hotel-reviews/0505635107F7D4E4CE0DB7FC882CECE37B2CDDAE1598436132483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/68A7EC530FC3C71039C660DD46B4EE68F5973C7C1598436132192.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Stayed 3 nights in Aug 2020 ### 4/10 Poor #### Hélène 20 Aug 2020 Liked: Cleanliness, room comfort Disliked: Staff & service #### Poor experience We are very surprised this hotel was a five stars, considering the poor service and outdated design. - no answer at the gate, stuck in front of the door until a car left the hotel - parking very far from the reception and nobody to help with luggage - nobody at the reception in order to do the check-in; no answer when calling the number from the website; we had to walk around the hotel to find someone next to the kitchen - very cold staff; when asked for recommendations we were simply given a 200-page book to find beaches and hikes in the area by ourselves - unlike other hotels dealing with Covid-19, who replace buffet style breakfasts by asking you in advance what you would like to eat, they simply give you a plate of everything, which is a terrible waste of food. We were not told that we could order special items so someone came to tell us because he was surprised we ate nothing. Staff long to bring drinks or bread, making the overall breakfast experience not very pleasant - check out was the same struggle with no one at the reception Overall, despite a very beautiful park, the experience was terribly disappointing. For the price paid, the facilities are getting old (interior design, pool etc.) and the service is definitely not five stars. Would not recommend. ##### Hélène Stayed 2 nights in Aug 2020 ### 10/10 Excellent #### Verified traveller 9 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All staff were outstanding, exceptionally helpful and offered great service. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### herica 23 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sensacional!!!! Sem palavras para descrever o quão aconchegante e agradável foi!!!!! Simplesmente maravilhoso. ##### herica Stayed 2 nights in Jan 2020 ## Expedia's Latest Trends ### Hotels > [Villa with private pool, close to beach, restaurants, bars and shops. 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