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Reviews of Shoregate Hotels

4 out of 5
Shoregate Hotels
29 Joel Ogunnaike Street, GRA Ikeja, Lagos

Reviews

8.2

Very good

Rating 10 - Excellent. 61 out of 138 reviews" "
Rating 8 - Good. 45 out of 138 reviews" "
Rating 6 - Okay. 19 out of 138 reviews" "
Rating 4 - Poor. 8 out of 138 reviews" "
Rating 2 - Terrible. 5 out of 138 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained, staff was excellent.
Stayed 1 night in May 2024
Response from GM on 24 May 2024
Thank you for staying with us

10/10 Excellent

Femi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 8 nights in Apr 2024
Response from GM on 24 May 2024
Thank you for staying with us

6/10 Okay

Babatunde

Liked: Staff & service
Disliked: Property conditions & facilities
For an hotel that is just 8years old, the maintenance is not so good. The Gym Air condition does not work. The bathrooms are not the best...
Stayed 5 nights in May 2024
Response from GM on 23 May 2024
Thank you for the feedback, I assure you continuous maintenance in the rooms has already started and regarding the gym, alternative aircons will be installed to aerate the room. Thank you for staying with us.

10/10 Excellent

Moses

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a cool and nice day environment.
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Thank you for staying with us

10/10 Excellent

Oluwaseyi

Stayed 1 night in Apr 2024
Response from GM on 15 May 2024
Thank you for staying with us

10/10 Excellent

Femi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024
Response from GM on 22 Apr 2024
Thank you for staying with us

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from GM on 15 Apr 2024
Thank you for staying with us

10/10 Excellent

Ifeoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good safe environment
Stayed 1 night in Mar 2024
Response from GM on 4 Apr 2024
Thank you for staying with us

8/10 Good

Donald

Business traveller
It’s a clean facility in a great neighborhood The staff are friendly and helpful
Stayed 3 nights in Mar 2024
Response from GM on 1 Apr 2024
Thank you for staying with us

10/10 Excellent

Henrietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the excellent customer service and the security system of the hotel. I like the fact that the location is centralized. I like the idea of daily breakfast buffet. Great services!
Stayed 6 nights in Mar 2024
Response from GM on 27 Mar 2024
Thank you for staying with us we look forward to welcoming you again.

6/10 Okay

Ifeoma

Liked: Cleanliness, amenities, property conditions & facilities
The thing I like about the hotel is the environment.
Stayed 7 nights in Mar 2024
Response from GM on 25 Mar 2024
Thank you for staying with us

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the closeness to the airport , bed and water pressure . The hot water was not too hot is the only bad
Stayed 2 nights in Mar 2024
Response from GM on 13 Mar 2024
Thank you for staying with us. W e will attend to the hot water issue. Thank you

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here 3 x this hotel is super close to the airport , clean and the beds are comfy. showers very good and hot water . truthfully a bargain for the price
Stayed 2 nights in Mar 2024
Response from GM on 8 Mar 2024
Thank you for staying with us.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Mar 2024
Response from GM on 7 Mar 2024
Thank you for staying with us

10/10 Excellent

Oghosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Feb 2024
Response from GM on 1 Mar 2024
Thank you for staying with us

10/10 Excellent

Oghosa

Travelled with partner
Liked: Amenities
Beautiful
Stayed 2 nights in Feb 2024
Response from GM on 1 Mar 2024
Thank you for staying with Shoregate

10/10 Excellent

Lateef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, safe location for our family. Plenty of good restaurants are nearby (about 15 min walk, 5min drive). I would stay here again next time.
Stayed 7 nights in Feb 2024
Response from GM on 1 Mar 2024
Thank you for staying with Shoregate

8/10 Good

Jason

Liked: Cleanliness
It was a good stay
Stayed 1 night in Feb 2024
Response from GM on 23 Feb 2024
Thank you for staying with us

10/10 Excellent

Fred

Stayed 1 night in Feb 2024
Response from GM on 23 Feb 2024
Thank you for staying with us

4/10 Poor

Azuka

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on 23 Feb 2024
Thank you for staying with us

8/10 Good

Chiedu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 23 Feb 2024
Thank you for staying with us

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from GM on 23 Feb 2024
Thank you for staying with us

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Dec 2023

10/10 Excellent

omorogbe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, will do it again.
Stayed 1 night in Dec 2023

4/10 Poor

Ayodeji

Stayed 4 nights in Dec 2023
Response from GM on 23 Feb 2024
Thank you for staying with us

6/10 Okay

Chinedu

Business traveller
Stayed 2 nights in Nov 2023
Response from GM on 23 Nov 2023
Thank you for staying with us

6/10 Okay

Mohamed S, Muscat

Business traveller
Need to make some improvements to the furniture and overall hotel condition
Stayed 6 nights in Nov 2023
Response from GM on 10 Nov 2023
We take note of your comments and we will work on them. Thank you for staying with us

4/10 Poor

Martin

Stayed 1 night in Nov 2023

10/10 Excellent

Adediran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC AND COMFORTABLE NIGHT.
So convenient , quiet and comfortable night
Stayed 1 night in Oct 2023
Response from GM on 7 Nov 2023
Thank you for staying with us

10/10 Excellent

Maxwell

Stayed 1 night in Oct 2023
Response from GM on 7 Nov 2023
Thank you for staying with us

8/10 Good

Kevin

Stayed 1 night in Sep 2023
Response from GM on 31 Oct 2023
Thank you for staying with us

10/10 Excellent

Craig

Stayed 1 night in Aug 2023
Response from GM on 22 Sept 2023
Thank you for staying with Shoregate Hotel

10/10 Excellent

Franklyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Aug 2023
Response from GM on 29 Aug 2023
Thank you for staying with us

8/10 Good

ARINOLA

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from GM on 4 Aug 2023
Thank you for staying with Shoregate Hotels

10/10 Excellent

Akinseye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Excellent experience
Stayed 2 nights in Jul 2023
Response from GM on 27 Jul 2023
Thank you for staying with Shoregate Hotel

8/10 Good

Kevin

Stayed 1 night in Jul 2023
Response from GM on 17 Aug 2023
Thank you for staying with us

10/10 Excellent

Maxwell

Stayed 1 night in Jul 2023
Response from GM on 26 Jul 2023
Thank you for staying with Shoregate

6/10 Okay

Verified traveller

Disliked: Cleanliness
Not Top Notch
Didnt meet my expectations
Stayed 1 night in Jun 2023
Response from GM on 21 Jul 2023
Thank you for using Shoregate Hotel.

10/10 Excellent

Olumide

Liked: Cleanliness
Newer hotel
Stayed 1 night in Jun 2023
Response from GM on 14 Jun 2023
Thank you for staying with Shoregate

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
Check in/out efficient. Staff very friendly and helpful. Cracked handbasin in the en-suite. One child was screaming constantly for several hours in the bar and restaurant area unchecked. Why?
Stayed 1 night in Apr 2023
Response from GM on 2 May 2023
Thank you for staying with Shoregate

8/10 Good

Kevin

Stayed 1 night in Apr 2023
Response from GM on 2 May 2023
Thank you for staying with Shoregate

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from GM on 9 Mar 2023
Thank you for staying with us

10/10 Excellent

vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, quiet,feels safe, transportation, quick check in and check out. Good food!!!
Stayed 1 night in Jan 2023
Response from GM on 6 Feb 2023
Thank you for using Shoregate Hotel

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is pleasant and relaxing to stay in. For longer stay they would need to improve the reception of the TV channels in the rooms.
Response from GM on 24 Jan 2023
Thank you for staying with Shoregate Hotel

8/10 Good

Tosin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Response from GM on 24 Jan 2023
Thank you for staying with Shoregate Hotel

4/10 Poor

Dominique

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from GM on 4 Oct 2022
Thank you for using Shoregate Hotel

2/10 Terrible

Nima

Business traveller
Disliked: Cleanliness, staff & service
Avoid this hotel at all cost!!! My overall experience at this hotel was horrible. The room was unclean and smelly. bed sheets were stained and I found two cockroaches in my room. The food was ok but it took more than 1:30-2 hours to arrive each time. Tried to check out early but the manager told me since it was booked through Expedia, the hotel will not issue a refund. Absolutely the worst hotel in Lagos.
Stayed 9 nights in Aug 2022
Response from GM on 5 Sept 2022
Iam very sorry for the experience, this has already been looked into and i assure you this wont happen again. Thank you for choosing Shoregate Hotel

2/10 Terrible

Aniekan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service.. don’t stay here .. lots of better options around.
Stayed 4 nights in Mar 2022
Response from GM on 24 Jun 2022
Thank you for staying with Shoregate. Iam sorry for the experience, it wont happen again.

6/10 Okay

Darlington

Liked: Cleanliness, staff & service
Average now, was better before
Stayed 1 night in Mar 2022
Response from GM on 7 Apr 2022
Thank you for staying with us.

6/10 Okay

Darlington

Stayed 3 nights in Mar 2022