Ladd Holidays from £1,473

Have stayed here often when it was Indigo. It was colorful and alive and the decor was welcoming. Also it had a valet service with garage next door. The staff of the claridge is excellent! The parking was next door, but no valet service with the hotel and no price reduction with the hotel. Parking space was limited. We found one on the top floor, but discovered no elevator and we had luggage to carry down on an old stairway. Luckily, Nate manager of the garage, who was on his way home, stopped to help us. He found us a spot on ground floor and carried our luggage to the claridge. Wonderful gentleman! The bar was small with odd stools and a menu kiosk up against the last stool. Most uncomfortable for bar patrons when a small group gathered to order on the kiosk. Decor and colors of the claridge were dull and boring. Most of the art had little or no connection to Chicago. I understand there will be a renovation, please bring life and vibrant colors back. It was so welcoming. A “real” admissions desk would also be welcoming. The little pieces of desk were confusing. May I suggest a restaurant with a broader menu than sushi. Love sushi, but my friend needed a burger meal. We will not be back to the claridge! Possibly once the site is renovated. It was truly our very favorite boutique hotel in every sense of the words. Please note, the staff was excellent and helped when they could. Thank you! Regards, Judith Mitchell

If you plan on staying in this hotel by all means the view is great, but if you plan on moving your vehicle at all the hotel does not validate In-N-Out parking. You have to pay every time you want to leave and come back. Unlike the normal hotel, La Quinta downtown Chicago validate parking yes it’s $70 but you can drive in and out as many times as you want during your stay. Unlike this hotel.

Breakfast menu was good, staff at the lounge was good. Checking in was not so good, they wanted to charge me $25 to check in 15 minutes before the time. I think it would be better to say the room is not ready yet the saying your room is ready but is not 2 and if you want it now it will be an extra $25. That I think is ridiculous, which took away from my experience.

We celebrated my husband's birthday and Laura (or Lauren) was amazing! Super pleasant check in experience, we got aa beautiful room with a magnificent vibes of the Chicago River. We had a dinner at the Korean restaurant on premises, absolutely delicious and interesting. Definitely would recommend this hotel as a romantic getaway, amazing location too.

I loved staying here!! Very upscale. Staff was so nice. I can’t wait to go back.