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Reviews of Hotel am Kreisel

3 out of 5
Hotel am Kreisel
Oberdorfstrasse 61, Lachen, Schwyz

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 35 reviews" "
Rating 8 - Good. 16 out of 35 reviews" "
Rating 6 - Okay. 2 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel was nothing like we expected. There was no receptionist. Not a human in sight. It Felt kind of strange. Luckily I had Internet and was able to access my reservation code because the Expedia papers I was holding did not have the right number. The Room was large, very clean and there was the most amazing water pressure. But it was located above a gas station. The car park felt very secure. I wish I had known the set up beforehand. It was a bit disconcerting to arrive. I’m very glad I was with other people and not traveling alone.
Stayed 1 night in Jun 2022

8/10 Good

Steve

Hotel was clean and staff were accommodating. Would stay again!
Stayed 2 nights in Nov 2018
Response from Fra on 20 Dec 2018
Thank you for taking the time and giving us a positive feedback. We hope seeing you again. Best regards Your Team Hotel am Kreisel

8/10 Good

Zaki

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018
Response from Fra on 25 Oct 2018
Thank you Zaki for your rating. We are happy you liked our Hotel and hope seeing you again.

8/10 Good

Juerg Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympathischer Empfang
Es war dank Marta vom Hotel-Kreisel-Team möglich, schon um 12 Uhr einzuchecken und die Rechnung gleich bar zu bezahlen. Herzlichen Dank für den netten, sympatischen Empfang und die persönliche Beratung.
Stayed 1 night in Jan 2024
Response from Magda Müller on 25 Feb 2024
Bitte Schön Herr Jürg. Gerne gemacht. Ihr Hotel am Kreisel

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Kreisel Team on 11 Mar 2024
Herzlichen Dank für die tolle Bewertung.Wir würden uns freuen, wenn Sie bei nächster Gelegenheit, unser Hotel wieder buchen.Beste Grüsse aus Lachen

8/10 Good

Franz

Stayed 1 night in Nov 2023

6/10 Okay

Victor

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Susanne

Stayed 1 night in Dec 2022

10/10 Excellent

Adriano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto bene
Albergo comodo da raggiungere, personale molto disponibile
Stayed 1 night in Sep 2020
Response from Team Hotel am Kreisel Franziska on 17 Sept 2020
Grazie Mille Adriano, siamo molto felice che li ha piaciuto Hotel am Kreisel. Speriamo di rivederci prossimamente. Auguri Team Hotel am Kreisel

10/10 Excellent

stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Maddie on 15 Dec 2019
Vielen Dank Herr Carabelli

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Steiner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Maddie on 10 Dec 2019
Thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt gelegen, kurze Wege zum See, zum Einkaufszentrum, zur Apotheke etc. Service einwandfrei, Personal sehr freundlich und zuvorkommend. Herzlichen Dank.
Stayed 11 nights in Sep 2019
Response from Maddie on 22 Sept 2019
Lieber Anonymous. Vielen Dank für die wunderschon Bewertung. Für Ihren libervoll Bewertung und Besuch bedanken wir uns herzlich und hoffen Sie bald wieder in unserem Haus begrüßen zu dürfen.

4/10 Poor

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Zimmer einfach zweckmässig Lage sehr lärmig wegen strasse Check in mühsam da reservationscode nicht zugestellt wurde
Stayed 1 night in Sep 2019

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
È stata un esperienza positiva. Pulitissimo.
Stayed 1 night in Aug 2019

8/10 Good

TAEJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
현실후기입니다. (1박)
우선 무인체크인에 매우 당황. 리셉션이 없어..... 미리 연락처 전화해서 등록번호 받아야함. 이것저것 입력해야 키카드가 나옴. 그후에 차를 몰고 차고쪽으로 가서 진입시 키카드를 태그하고 지하 차고에 주차가 가능함. 전화받으시는분 굉장히 친절하고 영어도 잘하심. 깔끔하고 모던함. 이불은 옷장에 있음. 공간도 넉넉함. 그러나 샤워기 바닥물 흘러넘침. 냉장고도 없고 방안에 물도 없음. 공용공간에서 사먹거나 3층에 가서 먹어야 하는 것 같음. 아침은 변변찮으나 창밖보며 대충 간단히 먹음. 주변에 먹을데나 다른 괜찮은 호텔 아무것도 없음. 차로 5분 걸어서 10분거리에 쇼핑몰 있음.
Stayed 1 night in Aug 2019
Response from Team Hotel am Kreisel on 24 Aug 2019
Dear Taejin Thank you very much for your feedback. We appreciate it a lot. Hope seeing you again in Switzerland

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
l'emplacement est parfait. Avec la canicule, l'air conditionné aurait été un plus (pas dormi en raison de la chaleur). Un mini bar avec uniquement de l'eau aurait été un autre plus.
Stayed 1 night in Jun 2019

8/10 Good

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIY check-in/out
Only DIY check-in/out, is not really a good idea. Luckily someone was still there in the office.
Stayed 1 night in Jun 2019
Response from Maddie on 29 Jun 2019
Thank you very much Alberto. We are working with Expedia to see how best to give the Guests the correct linked reservation number with our system.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Alles bestens! Späte Anreise und mittels Code Zimmer-Badge bezogen. Schönes Zimmer, gut ausgestattet.
Stayed 1 night in Jun 2019

8/10 Good

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
War insgesamt sehr gut
Es war ein guter Aufenthalt, bis auf die Kopfkissen. Sie waren eine Katastrophe, zu groß und viel zu dick
Stayed 7 nights in May 2019
Response from Maddie on 25 Jun 2019
Liebe Frau Rosemarie Vielen Dank für Ihre Bewertung. Das Team des Hotels am Kreisel arbeitet mit solcher Leidenschaft und Liebe, dass es wunderbar ist, dass ihnen ab und zu jemand etwas Liebe zurückgibt. Vielen Dank. Wegen Kopfkissen, Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Wir sind drin und wir suchen eine Lösung. Für Ihren Besuch und Rezension, bedanken wir uns herzlich und hoffen Sie bald wieder in unserem Haus begrüssen zu dürfen. Ihr Hotel am Kreisel Team.

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Magda - Hotel Manager on 3 Jun 2019
Dear Mr Amir We thank you very much for your time to review us and for your great generosity to give us high points. Our whole team puts not only all their efforts but also passion in their work. Thank you and we hope to see latest next year for Ironman 70.3

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Maddie on 2 May 2019
Dear André Thank you very much for your time to review our work at the Hotel am Kreisel. We highly appreciate this. We live from this. We hope meanwhile your Easter break was wonderful and we hope to host you soon again. Thank you very much.

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Eine Abdeckung von einem Kabelkanal der direkt oberhalb der Kopfstütze vom Bett ist fiel herunter.Nun soll ich deswegen den Ausfall für 10 Tage bezahlen.Das ist lächelich.
Stayed 1 night in Mar 2019
Response from Maddie on 16 Mar 2019
Grüezi Anonymous Dies ist M. Müller, Geschäftsführerin. Ich habe bereits direkt mit Ihnen kommuniziert. Es tut uns sehr leid, dass Sie schlechte Erfahrungen mit uns gemacht haben. Es war auch ein grosser Schock für unsere Zimmermädchen, abgerissene Möbel zu finden, Eigentlich haben wir uns mehr Sorgen um Sie gemacht wegen Verletzungen oder so. Leider sind Sie ohne Bericht weggegangen. Ich habe verstanden, dass Sie erwartet haben, dass die Möbel uns Lampen Reparaturumstände sofort in Rechnung gestellt werden. Aus diesem Grund haben wir die Handwerker express am Montag kommen lassen, damit sie innerhalb kurzer Zeit fertig sind. Die Belastung an Ihre Kreditkarte wurde als Kaution belastet, bis diese Zimmer wieder verfügbar war. Wie per E-Mail auch geschrieben ist, wir werden die Kostenaufstellung bald senden Wir haben schon miteinander telefoniert und auch per E-Mail Kommunikation. Wir wünschen, auch, dass dies nie passieren hätte. Wir sagen, es war nur ein schlechter Tag. Wir hoffen, dass wir hier geholfen haben. Danke für Ihre Rückmeldung hier.

10/10 Excellent

erich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Maddie on 2 Mar 2019
Vielen Dank für Ihre freundlichen Worte, Erich. Wir schätzen es sehr, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen - und wir stimmen voll und ganz mit Ihnen überein. Unser Housekeeping-Team ist ein wahres Juwel im Hotel am Kreisel-Team! Die halten das Hotel sehr sauber. Am wichtigsten ist jedoch, dass wir uns für Kunden wie Sie glücklich schätzen. Wir freuen uns, Sie in Zukunft immer wieder begrüssen zu dürfen!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
direkt an der Autobahn, 10 Autominuten zur Innenstadt, durch sef checkin etwas anonym, Personal ist jedoch nett und hilfsbereit sauberes funktionelles Zimmer, gutes Frühstück
Stayed 1 night in Feb 2019
Response from Maddie on 22 Feb 2019
Hallo Anonymer Vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir freuen uns, dass Sie unsere Zeit und unsere Arbeit schätzen. Vielen Dank. Ihr Hotel am Kreisel.

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Magda Müller on 3 Feb 2019
Dear Harald, First and foremost we hope you arrived well at your next destination or back home. For your time to review us so promptly we are very thankful. To give us such a note we are so happy we wish you could see our smiles and especially our Housekeeping team that also mentioned your friendliness. Thank you very much. Come back again.

8/10 Good

Reto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern und praktisch
Freundlicher Service, grosszügige Zimmer
Stayed 1 night in Dec 2018
Response from Magda Müller on 1 Feb 2019
Dear Mirjam, Thank you very much for your time and your very kind review. It is always good to know how the team is doing thier work. Here in Hotel am Kreisel, simple comfortable and practical yes, but all is done with the heart. Thank you and welcome again.

8/10 Good

Mirjam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Magda Müller on 1 Feb 2019
Dear Mirjam Thank you very much for your review. Out team is very happy to get the high score of the so much effort they put in.

4/10 Poor

IVAN

Disliked: Cleanliness
Sporco
Camera Sporca, Lenzuola macchiato di giallo che ho preferito dormire sopra il copriletto per evitare il contatto , non ho potuto avvisare nessuno perche' come sempre in questi hotel col self check in non si trova nessuno. Colazione scarsa e fatta di prodotti confezionati, poca disponoibilita di prodetti freschi. Si salva la posizione perche' vicino autostrada ma per troppo caro per quello che offre.
Stayed 1 night in Nov 2018
Response from Maddie on 20 Nov 2018
Dear Mr Ivan thank you for taking time to review our hotel.

8/10 Good

Verified traveller

Gutes Business-Hotel ohne Besonderheiten
Etwas steriles Business-Hotel ohne Atmosphäre, dafür sehr einfacher Prozess mit Automat vor der Tür (24/7 Check-In inkl. Parkplatz, funktioniert reibungslos); gute und saubere Zimmer; Willkommens-Getränk; sehr früher Check-Out (10 Uhr)
Stayed 1 night in Aug 2018
Response from Maddie on 19 Oct 2018
Thank you very Much for your Review. We value our customers and we can only get better by learning from your wishes and views. Thank you very much.

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, excellent bed and very clean & comfortable rooms. Ideal for business overnight.
Stayed 1 night in May 2018
Response from M. Müller - Manager on 22 May 2018
Dear Mr Christophe, Thank you very much for the review and the time you took to do this. We highly apprecciate the whole team because this is what we live for and is our daily strength.. We do our work with passion.. Thank you once more. We hope to see oyu in the near future, Your hotel am Kreisel.

10/10 Excellent

Hug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from M. Müller - Manager on 4 Jun 2018
Guten Tag Herr Hug Vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Ihnen unser Hotel gut gefallen hat. Die Ganze Team ist sehr zufrieden.