Lac de l'Ailette

Wonderful service. Very professional and caring team starting with the hotel manager, front desk, restaurant team, and general management. We enjoyed our stay very much and definitely want to come back. I wish they would offer room service after 10pm. There are no dining options in the area and the hotel restaurant stop service at 9:30-10pm.

We booked this hotel through the Expedia app….at no time was it mentioned the hotel and restaurant were undergoing renovations. We paid extra for the breakfast and due to the closure of the restaurant, we had a “boxed” breakfast in lieu. Great if you eat a lot of bread, not great if dont. Coffee and water were readily available at anytime during the day or night in the lobby, this was nice. We did report we had one light that was dangling from the ceiling which no-one came to look at and the switch for the main light was finicky at best. We also noticed a very strong smell of paint throughout our room, causing us to leave the door open. We did let the front desk know, but no other rooms were available. As per other reviews the quarters are tight and you can hear all the escapades of your neighbours!

The property was at a good location but the hotel is under construction so you hear hammering throughout the day. There was no warning of this before arrival.