Family Room

Reviews of Hotel Sun Inn Nuwara Eliya

2.5 out of 5
Hotel Sun Inn Nuwara Eliya
B98 Kandy Road, Kudaoya, Labukele, Central Province

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

4.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended for guests who expect cleanest.
Location is around 7 - 9 Km away from the nuwara eliya town. We booked 2 family room and both washrooms are worst. There no enough water, hand showers were brocken, washroom lights want work time to time, smell. No water bottles, soap, shampoo in the room. Not enough car park. There is no water tap for hand wash in the room or in the lobby except washroom. On the other hand, people who work there were very friendly and supportive.
Stayed 2 nights in Feb 2019
Response from Asanga on 11 Mar 2019
Thanks for feedback.We will make arrengemnts to rectify the adverse comments