3 outdoor pools
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Reviews of Mar & Sol Hotel y Restaurante

3 out of 5
Mar & Sol Hotel y Restaurante
Playa Las Tunas, La Union, La Unión

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 53 reviews" "
Rating 8 - Good. 18 out of 53 reviews" "
Rating 6 - Okay. 7 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 4 out of 53 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Franklin, Hicksville

Disliked: Cleanliness, property conditions & facilities
Everything closes early restaurants bar and pool closes at 8 pm they have times where you can only get certain menu items before 6 pm. They forget to clean your room sometimes, then they tell you. You have to request your room to be cleaned, they have the door signs that say which side to leave it on so they can clean it. Rooms are very small they try to squeeze in 2 double beds when really these rooms can only fit 1 double bed. Just over all probably better places to stay at than this. I wouldn’t recommend you will be disappointed.
Stayed 4 nights in Apr 2024
Response from Franklin on 17 Apr 2024
Agradecemos su comentario, estamos trabajando para mejorar, te esperamos nuevamente

8/10 Good

Jessica, Sterling

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No se puede bañar en la playa y las piscinas las cierran a las 8pm
Stayed 1 night in Mar 2024
Response from Jessica on 2 Apr 2024
Agradecemos tu comentario, estamos trabajando para mejorar, te esperamos nuevamente, sera un placer atenderte.

6/10 Okay

carlos

Travelled with partner
Liked: Cleanliness
The food is not very authentic Is not good They need to remove the chef’s And try Some one better The facility look good
Stayed 1 night in Mar 2024
Response from Carlos on 2 Apr 2024
Agradecemos tu preferencia, esperamos nos visites nuevamente, tomaremos en cuenta tu sugerencia. Siempre es un placer atenderte.

8/10 Good

Ana

Liked: Cleanliness, staff & service
There is not really a way out to the beach the small section they have access is full of rocks they beach around it was very dirty I understand is a culture thing they reinforce the cleaning around the area , the town is self is in very bad condition.
Stayed 2 nights in Mar 2024
Response from Ana on 2 Apr 2024
Ana, agradecemos tu preferencia, esperamos nos visites nuevamente, tomaremos en cuenta tu sugerencia. Siempre es un placer atenderte.

8/10 Good

MARLON

Stayed 2 nights in Mar 2024

10/10 Excellent

Heraldo

Travelled with family
Very good service
Stayed 1 night in Mar 2024
Response from Heraldo on 2 Apr 2024
Agradecemos tu preferencia, esperamos nos visites nuevamente. Siempre sera un placer atenderte

10/10 Excellent

Evelyn

Stayed 2 nights in Jul 2023

6/10 Okay

MARLON

Stayed 1 night in Dec 2023

8/10 Good

Noe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Noe on 26 Jan 2024
Agradecemos su visita

10/10 Excellent

Milagro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Milagro on 26 Jan 2024
Agradecemos su visita

10/10 Excellent

fernando

Business traveller
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Fernando on 26 Jan 2024
Agradecemos su visita

4/10 Poor

Ana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place is dated and tired. Needs renovation. Dirty curtains in our room. No beach access.
Stayed 2 nights in Nov 2023
Response from Ana on 5 Dec 2023
lamentamos lo sucedido, estamos mejorando para ofrecerte un mejor servicio

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The breaking waves by the dinning area was hypnotic and calming.
Stayed 1 night in Oct 2023
Response from Manuel on 27 Oct 2023
We appreciate you telling us about your experience. We are waiting for you again, it is a pleasure to serve you.

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was good but they want to delay for 20 minutes because the room wasn’t ready abd i was waiting for 1 hour, complimentary margarita good the girl bartender was rude the guy was nice, everyone else was perfect
Stayed 1 night in Oct 2023
Response from Eduardo on 27 Oct 2023
We appreciate your comments, they help us improve every day.We hope you visit us again and have a more pleasant experience.

10/10 Excellent

Javier A

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and excellent people
Stayed 2 nights in Sep 2023
Response from Javier on 27 Oct 2023
We appreciate you telling us about your experience.We hope to visit us again, it is a pleasure to serve you.

10/10 Excellent

Dinorah

Travelled with family
Liked: Amenities
Is nice and clean the the staff are nice too
Stayed 1 night in Sep 2023
Response from Dinorah on 27 Oct 2023
Dinorah we appreciate your preference, we hope you see us again. It is a pleasure to serve.

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Cleanliness
The pool was not cleaned at all, greasy water and full of hair.
Stayed 1 night in Aug 2023
Response from Alexander on 2 Sept 2023
Alexander, We appreciate your comment, it helps us improve every day.We hope to serve you again and that you have a better experience.

6/10 Okay

Efrain

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Came with a lot of high hopes and expectations - of course it happened to rain during our trip but that wasn’t the problem because I was planning on balancing it out with food and drinks. Come to find out the food options are extremely limited especially when it’s a la cart which our dinner and lunch were. Also, full board does not mean unlimited - so get ready for small portions and tasteless foods. The mashed potatoes in the camarones (shrimp) dish I got had no butter or salt just tasted like solid plain potatoes. The shrimp were pretty small and you get like 2 pieces of sliced zucchini and 1 piece of carrot, disappointing. Then breakfast buffet could have been exciting but the beans were super salty, the plantains over cooked and almost burnt, and the tamales - well those were not tamales, let’s just say that. The potatoes they had at breakfast too were still undercooked - only 2 pieces were edible. The room was for the most part clean - the bathroom had this strong urine smell that wouldn’t go away and the air conditioning had some trouble cooling the room. The beach view with the hammock was super nice though so I’m glad I added that option because spending time there saved this trip. Overall - I think the pool and beach time (when not raining) is the biggest benefit for the hotel but when it’s not available this hotel has nothing to offer. You’re better off paying for other hotels that aren’t “all-inclusive” and save money plus eat better food.
Stayed 1 night in Aug 2023

10/10 Excellent

humberto

Stayed 1 night in Aug 2023

2/10 Terrible

Shaady Adly Ayaad, Edmonton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no English and rude
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness
Amazing
Stayed 1 night in Jul 2023

8/10 Good

MARIANA

Stayed 1 night in Jun 2023

8/10 Good

Ruth

Stayed 1 night in May 2023

8/10 Good

juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It has a nice views. Maybe property should install a camera in front of the gate so they monitor who’s coming and going.
Stayed 3 nights in Sep 2022

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my parents and my kids and they love it!!! Beautiful place.
Stayed 1 night in Aug 2022
Response from Gabriela on 22 Aug 2022
Muchas gracias por sus excelentes comentarios y su preferencia, esperamos nos vuelvan a visitar, siempre sera un placer atenderles.

10/10 Excellent

Santos

Stayed 1 night in Jul 2022

10/10 Excellent

Mariela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. El personal muy amable y atentos a nuestras necesidades. Los dormitorios y piscinas estaban muy limpios. La comida y bebidas deliciosas!
Stayed 2 nights in Mar 2022
Response from Mar & Sol on 4 Apr 2022
Buen dia. Gracias por sus excelentes comentarios. Esperamos nos visiten nuevamente

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mar & Sol Hotel is located right on the rugged coast in this part of El Salvador which makes for a dramatic reveal as you walk in from the parking lot to the lobby. To hear and see the waves crashing against the rocks as you dine in the restaurant, relax by the pool or swing in the hammock in one of the balconies for the Deluxe rooms is very relaxing. The staff are friendly and attentive and constantly working on keeping the grounds and furniture clean and organized.
Stayed 1 night in Oct 2021
Response from Mar&Sol on 20 Oct 2021
Gracias por visitarnos estimado Israel, Su comentario nos alienta a seguir dando lo mejor de nosotros para darles un buen servicio Te esperamos nuevamente :)

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like anything of this property. Nothing was what was expected. The staff was worst. Overpriced for what they offer. No access to the beach.
Stayed 1 night in May 2021
Response from . on 1 Jun 2021
Dear customer, we appreciate your comment we will take action on the improvement points

6/10 Okay

Jacqueline

Travelled with family
We found reception personnel to be rude. We felt as we were bothering them. We checked in, later on the day we realized they didn’t give up a drink voucher that all inclusive guest receive, another guest told us about it. We felt as if we were not welcomed. Drinks are not allowed in the pool because of the glass. But they don’t have plastic glasses for special drinks. The pool closes at 8pm! What the heck! We wanted to enjoy the pool after a long day... so we did until 9pm. I must add that the waiters were attentive and treated us differently. Food was really good, so were the drinks. There’s negatives and also positives, you make your choice. As I finished this post we witnessed 3 females almost drown. The staff was not prepared with ropes or life jackets. After we yelled for help a guys who cut coco jumped in to save them. After yelling for help, running asking for ropes, I took the one closing the steps to hand to them to use. Staff jumped in risking their life without tools to save lives.
Stayed 1 night in May 2021
Response from . on 15 Jun 2021
Gracias por su comentario Ya se tomaron medidas para evitar ese tipo de inconvenientes con nuestros visitantes.

6/10 Okay

NELSON

Travelled with family
Disliked: Cleanliness
They don't give you the room at check in time had
They don't give you the room at check in time had
Stayed 1 night in Jan 2021
Response from . on 25 Jan 2021
Gracias por tu comentario Trabajaremos en ello para darte un mejor servicio

10/10 Excellent

Dilver, Miami

Travelled with group
Liked: Staff & service
Excellent place to stay , I highly recommend this place , food is delicious, drinks are really good , everything is fresh, nice view to the ocean
Stayed 1 night in Feb 2020
Response from Mar & Sol on 9 Mar 2020
Estimado Dilver, fue un gusto poder atenderles Les esperamos nuevamente

4/10 Poor

EneydaPereira, San Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
I like the beach and the pools But really disappointed about the service and maintenance service AC didn’t work out all Never fixed it
Stayed 1 night in Jan 2020

8/10 Good

Juan, Baltimore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a small spot, it is a nice place to take your love one for a Weekend out. Would reconsider going again in the future, one small thing was the service at the Restaurant, The restaurant needs to reorganize itself or maybe add one more extra person on the floor, our Server forgot our deserts if not that I asked, our Dinner basically took around 2 1/2 hours, which to me was very long personally, Maybe some people don't mind the time it takes since its a 3 course meal, Stay away from the Pasta Marinada, its pasta with tomato sauce which mentioned a mix of Creamy Shrimp, however I could not taste a single bit nor see a single piece of shrimp on the pasta, try the Chicken or the Fish (being on the coast its worth trying the seafood) Lunch the next day was not bad however did not really felt fresh, more like prepped hours early since there was a large group of people using the Pool on the establishment (Banquet Style) which got the lunch Service, other than that would definitely give it another try in the future!
Stayed 1 night in Nov 2019

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Very unsatisfactory
Stayed 1 night in Apr 2024

8/10 Good

Edii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bonito lugar por la ubicación frente al mar
Stayed 3 nights in Mar 2024
Response from Edii on 2 Apr 2024
Agradecemos tu preferencia, esperamos nos visites nuevamente. Siempre sera un placer atenderte

8/10 Good

Aida Del Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista
Stayed 2 nights in Oct 2023
Response from Aida on 27 Oct 2023
Agradecemos tu preferencia.Esperamos que nos visites nuevamente, es un placer atenderte.

10/10 Excellent

Melvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Oct 2023
Response from Melvin on 27 Oct 2023
We appreciate your preference, we hope to see you soon.It's a pleasure to serve you.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excelente
Stayed 2 nights in Sep 2023
Response from José on 27 Oct 2023
We appreciate you telling us about your experience.We hope to visit us again, it is a pleasure to serve you.

10/10 Excellent

guillermo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel Es Tranquilo. Muy buena comida y atención amable. la piscina para niños es muy buena. Pues tiene juegos. La playa casi no tiene el hotel pero compensa con las piscinas de mar. Tiene potencial la propiedad para más si se. Expande
Stayed 1 night in Sep 2023
Response from Guillermo on 27 Oct 2023
Agradecemos tu preferencia, es un placer que disfrutes en Mar & Sol. Te esperamos nuevamente.

8/10 Good

Jose Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bonito
Stayed 1 night in Jul 2023
Response from Jose on 30 Jul 2023
Jose, agradecemos tu preferencia, esperamos nos visites nuevamente. Es un placer que disfrutes en Mar & Sol.

2/10 Terrible

Karla

Stayed 2 nights in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio del staff fue muy excelente, llegue tarde al hotel y estuvieron dispuestos a proveer sena aun cuando ya la hora de serrar el restaurante había pasado, gracias Mar y Sol.
Stayed 1 night in Feb 2023
Response from :) on 19 Feb 2023
Gracias por compartirnos tu experiencia, esperamos nos visites pronto.

6/10 Okay

Jose Tomas

Stayed 1 night in Dec 2022
Response from Mar y Sol on 30 Dec 2022
Buenas tardes. Agradecemos su visita

8/10 Good

Renan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Atte- Gabriela Granados on 11 Jul 2022
Gracias por su visita, esperamos nos vuelvan a visitar.

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ambiente, personal amable, habitaciones limpias y comodas, comida podria mejorar.
Stayed 1 night in Mar 2021
Response from Gracias por su visita, les esperamos nuevamente on 6 Apr 2021
Gracias por tu comentarios, les esperamos nuevamente

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Gracias por su visita, les esperamos nuevamente on 16 Mar 2021
Les esperamos :)

8/10 Good

Hugo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen lugar
El personal de recepción excepcional, todos muy amables, la comida muy buena. Excelente para viajes en familia, pareja, etc. Sooo deben ampliar un poco el cierre del bar.
Stayed 1 night in Oct 2020
Response from Gracias por su visita, les esperamos nuevamente on 3 Nov 2020
Gracias por su visita, les esperamos nuevamente

10/10 Excellent

NELSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Mar & Sol on 9 Mar 2020
Gracias por su preferencia Les esperamos nuevamente

8/10 Good

Oscar, San Salvador

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La limpieza, el ambiente familiar, la seguridad y la vista desde la habitacion me parecieron excelentes. Me gustaria sugerir dar mantenimiento al A/C ya que si bine no sufrimos de calor durante la noche creo que necesitan revisarlo. Al igual que la cafetera deben cambiarla ya que no servia.
Stayed 1 night in Nov 2019
Response from Mar & Sol, Hotel y Restaurante on 21 Nov 2019
Estimado Oscar, agradecemos tu visita. y hemos tomado en cuenta tu sugerencia.