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Reviews of Elégance Suites Hôtel - Île de Ré

4 out of 5
Elégance Suites Hôtel - Île de Ré
56-57, Avenue du Pas des Boeufs, Le Bois-Plage-en-Re, Charente-Maritime

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Debra

Stayed 2 nights in May 2023

2/10 Terrible

Ron

This property is in France, we are at St Maarten in the Caribbean we were not coming to France. I specifically wanted st Maarten in the Caribbean. Please refund my payment
Stayed 1 night in Feb 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

6/10 Okay

Verified traveller

Disappointed/ripped off
I have never written a review for a hotel before, but felt compelled given our recent stay. We "splurged" on this hotel and therefore had expectations that it would be a lovely time. The jacuzzi type tub looked exciting! We filled it up and turned on and the jets shot water ALL over the room. My son screamed in horror begging me to turn it off, but within the few seconds of turning it on it had the room soaked. A mess to clean up. It also shot out black specks into the water after the jets were turned on. Gross. Given the tub was a bust, we tried to use the shower...the open shower also was difficult to control and figure out and then the water for that went everywhere as well. It was not pleasant. The lights were super frustrating. The controls are complex and difficult to figure out. It sounds minor but was super annoying to figure out constantly. They also had strange "colored" lights that you could not get rid of and were really ugly. We changed our plan to check out early and had pre-paid for our stay. We realized we would lose the money on the hotel stay, HOWEVER the hotel also forced us to still pay for our bike rentals even though we returned them early as well as the breakfasts that we were forced to agree to at check-in that we never used. It felt like a rip off especially given the disappointing room.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
400m to a wonderful beach
The location is outstanding very close to a magnificent beach and only 5 mins by bicycle to the town which has an excellent market especially for fish. A bicycle is essential travel on Isle de Re and great fun. The rooms are quite amazing and very intimate indeed. The restaurant which is shared with a sister hotel is of a very high standard as is the Ocean restaurant in the town,so good dining alround. Heated pools a bonus.

4/10 Poor

Kévin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lorsque l'on paie une chambre comprenant un accès au spa (limité 1h/j malgré ce que veut laisser croire l'annonce), la moindre des choses lorsque le spa est inutilisable serait de rembourser la valeur de cette prestation, surtout lorsque la direction traite cette requête au bout d'une semaine après l'incident et malgré 57 minutes passées au téléphone à lutter contre la mauvaise foi de la direction.
Stayed 2 nights in Apr 2023

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Hôtel parfait pour un week end en famille. Merci !
Stayed 1 night in Jul 2022

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour à l'île de ré
Staff tres gentils, des dames de chambre aux réceptionnistes tout le monde a été super serviable. Chambre spacieuse, petit déjeuner très bon je recommande cet hôtel fortement
Stayed 4 nights in Jul 2021

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Très très cher, petit déjeuner très simple plus très cher, piscines petit sans utiliser - sans prop! Mdme de réception sans expérience, sans possibilité pour directions pour Resturant au place touristique

10/10 Excellent

Liliane, St. Gallen Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel auf einer tollen Insel
Ein tolles Hotel - vor allem die Suiten mit Pool sind wunderbar. Es lohnt sich ein solches Zimmer zu buchen. Man ist privat und hat fast seinen eigenen Bungalow. Die Nähe zum Meer ist ebenso toll, man kann gut abends noch einen späten Strandspaziergang machen. Es herrscht eine ungezwungene und familiäre Atmosphäre.