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El Castell de Ciutat- Relais & Chateaux

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/patio

Overview of El Castell de Ciutat- Relais & Chateaux

El Castell de Ciutat- Relais & Chateaux

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • AirportAndorra la Vella (ALV-Andorra la Vella Heliport)25 min drive
  • Popular LocationNaturlandia28 min drive
  • Popular LocationCaldea Spa30 min drive
  • Popular LocationPort Aine Ski Resort100 min drive

Choose dates to view prices

About this area

La Seu d'Urgell

Located in La Seu d'Urgell, El Castell de Ciutat- Relais & Chateaux is in a rural area. Torre Solsona and La Margineda Bridge are local landmarks, and the area's natural beauty can be seen at Madriu-Perafita-Claror Valley and Alt Pirineu Natural Park. Naturlandia and Laberint Màgic are also worth visiting. With kayaking and rafting nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Torre Solsona - 5 min walk
  • La Seu d'Urgell Cathedral - 20 min walk
  • Naturlandia - 28 min drive
  • Caldea Spa - 30 min drive
  • Port Aine Ski Resort - 100 min drive

Getting around

  • Perpignan (PGF-Perpignan - Rivesaltes Intl.) - 131 min drive

Restaurants

  • Restaurante Tapies — 1 min walk
  • Restaurante Katia — 1 min walk
  • Ca La Marona - 14 min walk
  • El Cirerer - 14 min walk
  • Arbeletxe - 15 min walk

About this property

El Castell de Ciutat- Relais & Chateaux

Romantic hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. All 38 rooms feature thoughtful touches such as free minibar items and bathrobes, along with free WiFi and digital TV. Room service, premium bedding and hairdryers are among the other amenities available to guests.
El Castell de Ciutat- Relais & Chateaux offers 38 forms of accommodation with free minibar items and a safe. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. This La Seu d'Urgell hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

The property is a member of Relais & Chateaux.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee: EUR 18 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Catalan
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Conference centre
  • Meeting rooms 4

Outdoors

  • Garden
  • Terrace

Spa

  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • Digital channels

Food and drink

  • Free minibar

More

  • Desk
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Dogs and cats welcome
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night.
Cots (infant beds) are available for EUR 15.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Pet fee: EUR 20 per pet, per night
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Castell Ciutat
El Castell Ciutat
El Castell Ciutat Hotel
El Castell Ciutat Hotel La Seu d'Urgell
El Castell Ciutat La Seu d'Urgell
El Castell De Ciutat Hotel La Seu d`Urgell
El Castell De Ciutat Spain/Catalonia
El Castell de Ciutat Relais Chateaux
El Castell de Ciutat- Relais & Chateaux Hotel
El Castell de Ciutat- Relais & Chateaux La Seu d'Urgell
El Castell de Ciutat- Relais & Chateaux Hotel La Seu d'Urgell

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 33 out of 51 reviews
5 - Excellent 65%
Rating 4 - Good. 12 out of 51 reviews
4 - Good 24%
Rating 3 - Okay. 3 out of 51 reviews
3 - Okay 6%
Rating 2 - Poor. 1 out of 51 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 51 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

4.8/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019