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Reviews of Panamerican Hotel

3 out of 5
Panamerican Hotel
Calle Mexico 1555 Entre Nicolas Acosta, y Otero de la Vega, La Paz

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 81 reviews" "
Rating 8 - Good. 31 out of 81 reviews" "
Rating 6 - Okay. 13 out of 81 reviews" "
Rating 4 - Poor. 12 out of 81 reviews" "
Rating 2 - Terrible. 6 out of 81 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

8/10 Good

Grover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is located in the middle of town. Something that I will recommend is: change pillows, they are really uncomfortable
Stayed 2 nights in Jan 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. We stayed for 4 nights. Very helpful on arranging transportation to and from airport.
Stayed 4 nights in Jan 2023

10/10 Excellent

Volkan

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Takes a bit of time for the hot water to come on in the shower. Other than that, great hotel!
Stayed 3 nights in Jun 2022

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Fatima, Santa Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its ok
Stayed 1 night in Sep 2021
Response from Helga on 25 Oct 2021
Gracias por su comentario

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Excellent botel for the price. Location is very convenient close to two teleferico stations. Breakfast is good and the customer service was good.
Stayed 3 nights in Mar 2021
Response from Helga on 7 Apr 2021
We aprpreciate your comment, thank you in name of the staff of Panamerican Hotel

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful place I didn’t stay there. They said they have parking and it’s not true. Rude staff dirty room we couldn’t stay that night and we went at midnight to find another hotel. Im asking my refund. NEVER VISIT THIS GOTEL
Stayed 1 night in Mar 2021
Response from Helga on 17 Mar 2021
Lamentamos su comentario, en las especificaciones se indica que no tenemos parqueo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful staff
Stayed 2 nights in Oct 2019
Response from Helga on 28 Oct 2019
Thank you for your calification

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Oct 2019
Response from Helga on 24 Oct 2019
We really appreciate your comment, thank you

8/10 Good

Lizandro, Tegucigalpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms look a smell a little bit old, but overall a good experience.
Stayed 2 nights in Jul 2018
Response from Helga on 10 Aug 2018
Thank you for the coment

4/10 Poor

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place Not Safe go some place else
This hotel has much better pictures than it actually is. Check in. The front desk informed me that may reservation was not in his list and the hotel was full. After I opened my PC and showed the Reservation Number suddenly a room was available.  This Room is nothing to brag about the rugs are old and stained. The bathroom has a bad odor. And there is no heating system.  The covers are heavy and yet the bed is comfortable. Noise level is loud but manageable with the appropriate ear plugs. Breakfast was Poor. Wifi Once connected with a code for each device was OK. MUST concerning is the safety of this place. Any one from the street has access to the elevator Via P1, The Front Desk in on P2 there is a person there but no one at P1. In addition, the doors of each room in the hotel are closet doors with a knob and key. Anyone can easily kick a door open. NOT A COFORTABLE FEELING. The Icing on this cake was when I finally reached home noticed that my spare cash was missing. I called the hotel and also wrote an e-mail. The answer to me that no money was left behind and their staff has been with them over 10 years. Personally I will never stay in this hotel.
Stayed 2 nights in Dec 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service
The hotel is fine!
The hotel is fine. It is in a good location. It does have a restaurant, but as the other review mentioned, the hours seem to focus on lunchtime. The beds were comfortable enough, and they did keep the place clean. It did get cold at night and there was no heat. The condition of the hotel is not what you would call 'new'. Most staff were friendly and nobody was too unfriendly. The breakfast was pretty good, but it would be nice if they expanded the hours to 6:00am for us early birds! They did not play any tricks with the price, which was very nice. The price quoted by hotels.com was exactly what we paid. I really liked not being surprised at checkout.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel Panamericana
staff great, no hot water for shower for entire 9 day stay, but central to everything, decent restaurant with room service, English speaking staff, and cheap.

2/10 Terrible

3 go traveling Latin America 2016, London

Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay here!
We arrived on a Sunday. The hotel claimed to have a restaurant and there was a menu in the room. When we tried to order food we were told that the restaurant was closed on a Sunday. But the menu contained no operation times. I was not well and couldn’t go out to eat, plux by this time it was dark, our first night in the city and the area was quite grim. It took considerable persuasion on my partner's behalf to get the hotel to find us a restaurant that could deliver food. When it comes it was twice the price of the stated cost of the hotel food. In the end we got some food, however or was the attitude of the hotel that really disappointed us. The apology was thin and no attempt was made to compensate us for the extra cost we incurred which is why I'm saying don't stay here. The photos also greatly exaggerate the attractiveness of the hotel it is very 1970s but not in a good way.

8/10 Good

Michelle, San Francisco

Liked: Cleanliness, staff & service, room comfort
Comfortable Hotel, Great Location & Excellent wifi
Comfortable Hotel in La Paz, secure & near everything, excellent wifi (best to date in Bolivia) Manager helped me with a flight booking & went out of his way to connect me with the airline on his personal mobile. Breakfast could be better but it was an inexpensive stay.

8/10 Good

Tony K

Liked: Cleanliness, staff & service
Great location, ok for a place to sleep
Location of this hotel was great. Two entrances/exists one to the Main Street El Prado, one to a secondary street. You have everything at your disposal just a walk from hotel. Room was rather small, but if you are just looking for an ok place to sleep, you found it. Staff very cordial. I used karaoke bar. They have regular room and VIP. Laundry is a little expensive They charge you by piece. I had about 20 including underwear and they charged me $15 Overall, stay was good.

4/10 Poor

Jonathan, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont expect much
The room and hotel is run down. Expect rips, stains and just dirty surfaces everywhere. We went on an overnight tour during our stay and had to leave some luggage. They charge per bag! Even though we were coming back and it was one night. Every other hotel I have stayed with does this as part of their customer service. When we came back we arrived before check-in and even though our room was ready they charged us half the nightly rate to enter early. They didn't let us know we had free breakfast until the last day. Overall I just felt like they provided as little as possible and charged for everything they could. Would have been better to stay in a hostel. Not worth the extra money.

8/10 Good

Richard, Sydney

Liked: Cleanliness, staff & service
Good location, safe & secure
Stayed 4 nights overall during Carnaval week. Well located with an entrance onto La Paz's main street. Decor is a bit dated but clean enough. Sufficient hot water. Most staff were friendly and helpful and spoke good English. Breakfast adequate (good coffee!). Felt really safe and secure enough to walk around at night as the area was really well lit.

6/10 Okay

DPV, New Orleans

Liked: Staff & service
Disliked: Cleanliness, room comfort
Economic option, centrally located
Staff was very nice and helpful. Discount room was an extremely small 65 sq. ft. Room could have been cleaner. Shower was hot. Paper thin walls and doors make for a long night if you are a light sleeper.

6/10 Okay

Cynthia, San Francisco, CA

Liked: Staff & service
Convenient location, good breakfast!
Close to sights and restaurants in La Paz. Staff are trustworthy and friendly: they let us check in at 7am when we arrived after our redeye flight, and I stored a suitcase here for a week while I backpacked around Bolivia. Rooms aren't fancy but are simple and fine. Breakfast was quite good!

8/10 Good

EB

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Prado
It was exactly what I need in my last few days in Bogota. A simple, clean, centrally located hotel with good restaurant and wi-fi both in the rooms and in the hall. I'd highly recommed!

8/10 Good

Aaron, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice hotel, good breakfast
I liked the location of this hotel a lot. It was across the street from a supermarket and downtown Miraflores was just a 10 minute walk away so you don´t really need a taxi cab. The hotel room was very large and had everything that I needed. The only drawback was that they wouldn´t let me check in early but they let us store our bags there.

4/10 Poor

Christian, Canada

Disliked: Cleanliness, room comfort
Just ok to sleep one night
ok, the rates are cheap so you can't expect much, but we found the roome could be a lot cleaner, especially bathroom...righ in town and noisy at night (friday night) we were glad we had our sleeping bags...I don't recommend

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was not cleaned for the entire 4 night stay. We were charged twice for the room as I had already paid on booking the room and was charged again on leaving. The Staff were unhelpful and did not provide any useful information such as the fact that all the roads were closed on a Sunday (the day we were leaving for the airport) and that there were no taxis on that day.

8/10 Good

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we'd stayed longer!
We stayed at Pan American just for one night in between flights in and out of La Paz, but a few days previously we had spent three nights in a far inferior hotel just up the road and now wish we'd booked them the other way around! The staff are very charming and accommodating, the rooms feel glamorous in a 1920s way, and are very clean, and the location is excellent. Hot showers (hard to come by in Bolivia) are also a big plus!

4/10 Poor

Jcaranedaf, Maryland, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
An unpretentious hotel
This is a very simple hotel located in La Paz downtown, into area that tends to be unsafe at night. The bedspreads are a little dirty, the room has no heating, even though the outside temperature was -3 °C during my stay. Neither the beds have blankets enough to withstand the cold. Breakfast is only a symbolic gesture, since they have almost nothing to eat, only a few crackers and breads. Not recommended at all, unless as in my case, not able to find another hotel for one night in La Paz city.
The beds
The TV
exterior view from the room

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2023

4/10 Poor

MÁRCIO

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Estadia ruim, hotel com baixa qualidade quase em todos os aspecto
Stayed 5 nights in Oct 2023

6/10 Okay

MÁRCIO

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel deixa muito a desejar
Stayed 5 nights in Oct 2023

8/10 Good

WALTER

Liked: Cleanliness, staff & service
All was Ok
Stayed 2 nights in Sep 2023

4/10 Poor

Mónica Arébalo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No tiene agua caliente, solo es tibia. Las almohadas y colchones son incómodos.
Stayed 1 night in Apr 2023

2/10 Terrible

GRISELDA NOELIA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No me gusto que al llegar nos dijeran que no habia la reservacion, pese a que el mismo dia rn que hice la reseeva llame al alojamiento para verificar que la reserva haya sido realizada correctamente mediante la aplicacion y confirmaron que si y cuando llegamos no estaba supuestamente
Stayed 2 nights in Dec 2022

10/10 Excellent

Lisleivy

Stayed 1 night in Jul 2022

10/10 Excellent

Luis, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato fue excelente, la limpieza todos los dias, delicioso desayuno buffet y el acceso al prado estupendo 👍
Stayed 6 nights in May 2022

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy centrico comodo, limpio, seguro y muy economico. Tuvieron la amabilidad de permitir un checking temprano. Y muy amables en todo momento.
Stayed 1 night in Apr 2022
Response from Helga on 4 May 2022
El equipo de Panamerican Hotel agradece su comentario

8/10 Good

Fatima, Santa Cruz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ubicacion centrica
Stayed 1 night in Mar 2022
Response from Helga on 7 Apr 2022
Gracias por su calificación

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hotel, buen desayuno,
Stayed 1 night in Jan 2022

8/10 Good

Fernando

Liked: Staff & service, property conditions & facilities, room comfort
Buena Atención
Estadía adecuada, con buena atención por parte del personal
Stayed 1 night in Jan 2022

10/10 Excellent

Julio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2021
Response from Helga on 8 Jun 2021
Panamerican Hotel agradece su calificación, significa mucho como equipo

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto para una estadia express
Para un viaje express. Excelente!. Desayuno sencillo y completo. Habitacion simple y limpia
Stayed 1 night in Mar 2021

6/10 Okay

Edith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
mayor cuidado en la limpieza de las camas
Stayed 1 night in Mar 2021
Response from Helga on 17 Mar 2021
Gracias por su recomendación

8/10 Good

Ninoska

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2020
Response from Helga on 29 Jan 2021
Muchas gracias por su calificación

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Helga on 6 Oct 2020
We appreciate your puntuation.

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Eun Lyung

Travelled with group
Liked: Cleanliness, staff & service
위치도 좋고 비교적 깨끗해요.
Stayed 2 nights in Feb 2020
Response from Helga on 10 Feb 2020
Thank you for your coment,

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service
Hotel razoável para hospedagem rápida! Café da manhã justo e funcionários atensiosos!
Stayed 2 nights in Nov 2019
Response from Helga on 19 Jan 2020
Gracias por su calificación

2/10 Terrible

Margui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hemskt Vistelse på en Arbertsplats med otrevlig pe
Stället var en arbetsplats. Dörren till entré var sönder. Man fick gå bakvägen. Nör jag gick in i receptionen sa dem till mig att inte trampa på de nylagda plattor. De var otrevliga. Rummet var iskallt. De måste ha varit typ 8 grader.
Stayed 2 nights in Dec 2019
Response from Helga on 4 Feb 2020
Good morning, we were remodeling the reception, we sorry if that was an inconvenient for you.