All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Es muy conveniente la ubicacion para lo que yo requiero, el servicio es muy bueno y la habitacion es comoda y suficiente. Regresaria.
Diana
Stayed 2 nights in Mar 2024
Response from Customer Service on 22 Apr 2024
Estimada huésped, agradecemos sus comentarios y nos alegra saber que su estadía con nosotros fue agradable, esperamos que pueda visitarnos nuevamente en otra oportunidad!Reciba un saludo muy cordial
We loved our stay at this hotel. The staff were very friendly and helpful. We gave the Mountain View and it was awesome! Breakfast every morning was great. They had different fresh juice each morning. Overall awesome stay.
Juanita
Stayed 3 nights in Apr 2024
Response from Customer Service on 11 Apr 2024
Dear guest, thank you for your feedback, we are so glad to know how much you've enjoyed your stay, specially the service, also had the opportunity to have our tasty breakfast.Have a safe and nice return homeBest regards
Wonderful courteous staff, central location, clean hotel. Restaurant at hotel is excellent.
Krishna
Stayed 2 nights in Mar 2024
Response from Customer Service on 28 Mar 2024
Dear guest, Thank you for your valuable comments, very glad to know you've got to enjoy the food at our restaurant and how our location became very easy to get around, Hopefully we will see you in the near futureBest regards
2/10 Terrible
Simone, Fountain Hills
19 Mar 2024
Simone
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Apr 2024
Estimada huésped, Agradecemos su valoración, sin embargo nos gustaría profundizar el motivo de una calificación tan baja, no tenemos reportado ningún incidente durante su estadía pero le agradeceríamos nos pueda proporcionar más detalles para poder enmendar/actualizar/arreglar alguna situación que se le haya podido presentar durante su visita a nuestro hotelEsperamos que tenga un muy buen retorno a casa, reciba un saludo muy cordial y muchas gracias de antemano.
6/10 Okay
Sonia, Vienna
7 Mar 2024
Sonia
Stayed 3 nights in Mar 2024
Response from Customer Service on 28 Mar 2024
Dear guest, thank you for your comments, if you can specify what we can improve or any feedback that may help us to understand how well was your stay or maybe there are some issues that we may need to address?We hope that you have a nice and safe return home, it was a pleasure having you and your family at StannumBest regards
A unique property with eclectic furnishings in the heart of La Paz. Great breakfast and personable staff.
Andrea
Stayed 2 nights in Feb 2024
Response from Customer Service on 5 Mar 2024
Dear guest, Thank you for taking the time to give us a feedback, we are very happy to know how much you0ve enjoyed our breakfast as well as the service of our staff.We hope you have a nice and safe return home, Best regards
Would give a good review but was charged $60 for some dirt on towels. Reached out about refund but haven’t heard back.
Robert
Stayed 3 nights in Feb 2024
Response from Manager on 23 Feb 2024
Dear guest, thank you for your review, unfortunately the towels were so dirty that we were not be able to use them again, that is why we had to charge them, also there were other products that also had stains but we managed to clean them and we did not charge these other ones, our policy about our products is displayed on each room just to avoid this type of incidents, which we are very sure it was not intentional but also we can not use them again, I have not received any message yet about the refund but you can contact me directly on em@stannumhotels.comOnce again, thank for your comments and despite this issue we hope you had a nice stay.Kind regards
Dear guest, Thank you for taking the time to leave us a review, I hope you can give us a bit more details of what really happened during your stay to give us such poor rating, if there is something we need to be aware of, please feel free to let us know, we really appreciate all feedback coming from our guests which help us a lot to improve day by day.Kind regards
Attractive property in heart of LaPaz. Warm, helpful staff in a lively city. Tasty in-house restaurant with strong locally sourced menu options. Easy access to key sites and a short hip back to airport.
James
Stayed 1 night in Jan 2024
Response from Customer Service on 30 Jan 2024
Dear guest, thank you for feedback, very glad to know you've enjoyed your stay and had the ooportunity to try our restaurant.We hope you have a safe return home, Kind regards
Friendly and professional staff. Good dining, great location, within walking distance of everything of interest and dining options.
Eddie Luis Ramos
Response from Customer Service on 19 Jan 2024
Dear guest, Thank you for your comments, we are glad to know how much you've enjoyed your stay, I hope you have a nice and safe return home, Kind regards
Most things worked. Great location and the staff were able to speak English and provide useful recommendations. Location was good: safe and right near the air tram station.
Service was a little cold and haughty. Some were great others seemed arrogant.
vikas
Stayed 4 nights in Nov 2023
Response from Customer Service on 19 Jan 2024
Dear guest, thank you for you feedback we regret that you felt that way about our staff, we will follow up and make sure this type of things do not happen again, Have a safe return homeKind regards
10/10 Excellent
gary
24 Nov 2023
Liked: Cleanliness
gary
Stayed 4 nights in Nov 2023
Response from Customer Service on 19 Jan 2024
Dear guest, Thank you for sharing your experience with fellow travelers, we hope you have a nice and safe return home, Kind regards
Estimado huésped, muchas gracias por sus comentarios, nos alegra mucho que haya disfrutado de su estadía y el servicio brindado, que tenga un buen retorno a casa!saludos cordiales,
When we arrived we were allocated a small room but the staff moved us the following morning to a larger room which was just perfect. Ideally situated next to 2 cable car stations. Restaurant food and service was excellent, all the staff were very helpful especially the lady who helped with taxis and trip to lunar valley. We stayed 4 nights and used as a base for day trip to Uyuni. Would stay again.
Jeffrey
Stayed 4 nights in Nov 2023
Response from Customer Service on 5 Dec 2023
Dear guest, thank you very much for your comments, we are very glad to know how much you've enjoyed your stay and the location was the ideal for you planned trip, it really encourages us to improve day by day, once again, thank you for taking the time to share your experience with fellow travelers, Kind regards
Across the operations of the hotel, the staff was attentive, kind, and very helpful. A very comfortable place to rest and recharge in an extremely hectic and overstimulating city.
Julie
Stayed 2 nights in Oct 2023
Response from Customer Service on 31 Oct 2023
Dear guest, thank you for your comments, we are very glad to know how much you've enjoyed your stay at our hotel, La Paz it's an impressive city!we hope you have a nice and safe return home, Best regards
Dear guest, Thank you so much for your comments, we are very thrilled to know how much you've enjoyed your stay and the service provided, we hope you had a nice and safe return home, Kinds regards
The Stannum Boutique hotel is conveniently located near a funicular station which is they way to get around in La Paz. The staff is very friendly, especially Abigail. Lovely views from your 12th floor room. Rooms are bit small not a lot of space in the bathroom for your travel bag or the room for suitcases.
Pia
Stayed 2 nights in Oct 2023
Response from Customer Service on 26 Oct 2023
Dear guest, Thank you so much for your valuable comments, very glad to know how much you've enjoyed your stay and the service of our team, we hope you had a very nice and safe return homeBest regards
Dear guest, thank you for your feedback, we have cots available free of charge, we are sorry that you had that impression of the Hotel, we'll take it into account though and make sure this service is offered as soon as the reservation is made, we hope you had a nice and safe return home, and hopefully give us another chance in the near future to make your stay more confortableBest regards
First class hotel in an excellent location. Walking distancel to UK and US embassies.... and to some really good restaurants.
Stay here when I come to La Paz... always an excellent experience.
Neil
Stayed 1 night in Oct 2023
Response from Customer Service on 26 Oct 2023
Dear guest, thank you so much for your feedback, very glad to know that the location was very handy and close to many places, we will look forward for next visit, Kind regards
excellent bar services, David, hotel/Bar Somelier thank you for your support and easy way to introduce us to fantastic world of wine and cocktails.
juan
Stayed 1 night in Oct 2023
Response from Customer Service on 12 Oct 2023
Dear guest, thank you very much for your valuable comments, very glad to know how much you've enjoyed the bar as well as our staff's service, we hope you had a nice and safe return homeKind regards
Excellent service , perfect location , five minutes walk distance from USA embassy. If you want to move around the city you can use the teleférico. Plenty of dinning option close by.
Raidel
Stayed 4 nights in Sep 2023
Response from Customer Service on 25 Sept 2023
Dear guest, thank you for your valuable feedback, it encourages to keep improving day by day, very glad to know how easy was to move around, we hope you have a safe return home, best regards
Located in better part of La Paz close to Teleférico (easy, cheap transportation option). Safe and convenient but about 30-40 min from airport.
Elke
Stayed 1 night in Aug 2023
Response from Customer Service on 9 Aug 2023
Dear Elke, thank you so much for your valuable feedback, the traffic on the streets really depends of the time of the day since during peak hour can take that amount of time, normally without traffic it is about 20 to 25 Minutes.We hope you have a nice return homeBest regards
I absolutely loved my stay at Stannum Hotel. Carla and Sdenka at the front desk were amazing and helped me plan my days touring La Paz. The location is excellent (close to restaurants, shops and a Cable Car Station). The hotel is clean, beautiful and the views from the room are fabulous. I highly recommend this hotel.
Andrew
Response from Customer Service on 1 Aug 2023
Dear Mr. Reeder, thank you so much for your feedback, very glad to know you have enjoyed your stay and the location of the hotel become very handy, we hope you have a nice and safe return home, Kind regards
great location, friendly and helpful staff, safe neighborhood, next to transportation.
Cynthia
Stayed 3 nights in Jun 2023
Response from Customer Service on 19 Jul 2023
Thank you so much for your comments, we are very glad to know that you found our team helpful and the convenient location, we hope you have a nice return home, Kind regards
2/10 Terrible
Dayna
28 Jun 2023
Dayna
Stayed 3 nights in Jun 2023
Response from Customer Service on 19 Jul 2023
Dear guest, we feel sorry that we have not met your expectations, we would've like to know about your stay more in detail, so we could have fix any issues or misunderstandings, it's a pity that you did not even mention what was wrong or what can be improved, if you have any more details we could really appreciate, Kind regards
Great customer service clean and comfortable plece
Alexandro
Stayed 1 night in Jun 2023
Response from Customer Service on 14 Jun 2023
Dear guest, Thank you for your feedback, we really appreciate your valuable comments, very glad to know how much you've enjoyed your stay with us, have a safe trip back home,Kind regards
Hotel was room was ver noisy. I could hear the neighbors or employees talking , especially early in the morning starting at 5am
Aaron
Stayed 2 nights in Mar 2023
Response from Customer Service on 18 Apr 2023
Dear Aaron, thank you for your feedback, we were not aware how much noise was created surrounding your room, thank you for letting us know, we will take actions inmediately, we would love to know about this issue prior so we could have change your room, maybe even the floor. I hope you can give us a second chance in your next visit to La Paz.Kind regards
Very clean. Location is convenient. Most importantly staff are wonderful and helpful.
Junqiu
Stayed 1 night in Feb 2023
Response from Customer Service on 18 Apr 2023
Dear Junqiu, thank you so much for your valuable feedback, it really encourage us to improve every day, we are very glad to know that you had a wonderful stay, Best regards
Stunning views. The room was beautiful and the staff was helpful and courteous. The restaurant was the best food we had in Bolivia
Susan
10/10 Excellent
Fernando
23 Jul 2022
Fernando
Stayed 9 nights in Jul 2022
10/10 Excellent
HARRY
2 May 2022
HARRY
Stayed 3 nights in Apr 2022
Response from Customer Service on 6 May 2022
Dear Harry,
thank you for your valuable feedback, we are delighted to know that you've enjoyed your stay, we hope to see you again in the near future,
Best Regards
10/10 Excellent
Eduardo
1 May 2022
Muy amables,buena limpieza y seguridad
Eduardo
Stayed 2 nights in Apr 2022
Response from Customer Service on 6 May 2022
Estimado Eduardo,
muchas gracias por su evaluación, nos alegra que tuvo una estadía agradable, gracias por mencionar lo que más le gustó, seguiremos trabajando para seguir mejorando,
hasta una nueva oportunidad,
saludos cordiales
Great location for exploring Le Paz
Comfortable hotel with helpful staff
Lee
Stayed 4 nights in Apr 2022
Response from Customer Service on 6 May 2022
Dear Lee, thank you for your comments, we are very glad to know that you had a wonderful stay and enjoyed the locations of the hotel as well as the service of our team members, we hope to see you again in the near future
Best regards
We LOVED the Stannum. Kind staff, beautiful space, buffet breakfast with menu on top, good coffee, and next to the Multicine, a mall! The Multicine proximity was so nice to quickly buy something we needed, get a snack, or play in the arcade. Also, so easy to tell our taxi to go to the Multicine - great landmark and close to good food
Dominique
Stayed 2 nights in Apr 2022
Response from Rosario on 21 Apr 2022
We appreciate your comment, we are glad to have been a place where you felt comfortable
The service and attention to detail. Carla and Elizabeth at the front desk went out of their way to make everything possible. They are amongst the best I’ve ever encountered in the world!! Thanks
Luis
Stayed 9 nights in Mar 2022
Response from Customer Service on 11 Apr 2022
Dear Luis, thank you so much for choosing us and leaving us your valuable feedback, we made our best effort, really appreciate your comments, we hope you had a safe return home and hopefully visit us again in the near future,
Best Regards
This was the best hotel!! The staff was super friendly and so kind and accommodating. They made our stay so pleasant, helped us with our travel needs, made us feel comfortable. I highly recommend this place with my highest recommendation. So impressed
Brandon
Stayed 1 night in Oct 2021
Response from Customer Service on 9 Nov 2021
Dear Brandon, thank you so much for taking your time to make a review, we are so glad to know how much you've enjoyed your stay with us, and we hope you can have a safe and nice travel back home,
Best regards
This is one of the best hotels in La Paz. The room was spacious with excellent shower, comfortable bed, and stunning mountain and city views. Carla at the Front Desk, Luis in Housekeeping, and the team at the restaurant did a great job. Overall, excellent value for the level of quality and service.
ERIC
Stayed 6 nights in Oct 2021
Response from Customer Service on 9 Nov 2021
Dear Eric,
thank you for your valuable comments, we'll make sure this gets to our staff, we always try to make our customers feel at home and we are so glad to know your expectations were met and that you had a pleasant stay,
we truly hope see you again in the near future,
Best regards