Search Hotels Near La Mariscal Craft Market, Quito

"Good place"

"Very helpful staff, close to metro"

"Excelente todo!!"

"very nice clean hotel"

"Thank you for a wonderful trip."

"Our stay at the Swissôtel Quito was a study in contrasts. While the "hardware"—rooms, breakfast, and security—is objectively excellent, operational shortcomings regarding spa management and a lack of concierge transparency impacted the overall value. Highlights: The rooms are superior, featuring high-end beds, a pillow menu, and soft towels. Room service was precise, and the breakfast buffet—with fresh waffles and churros—is a standout. We appreciated the 4:00 AM "grab-and-go" breakfast and the security team personally escorting us to our car for our airport run. The area is very safe, with a convenient supermarket nearby. Areas for Improvement: The indoor pool was consistently occupied by outside fitness classes, making it unavailable for guest leisure. Being redirected to a cold outdoor pool is inconsistent with five-star standards. Furthermore, the concierge lacked professionalism; car prices to the center fluctuated daily with arbitrary excuses. When we provided calm feedback, the reception's response was dismissive. Local recommendations also felt "outsourced" to a quick search engine rather than expert knowledge. Verdict: Fantastic comfort and location, but the third-party prioritization of the spa and the dismissive service at the front desk prevent this from being a truly premium experience."

"Rooms are perfect. The staff are awesome. Breakfast was amazing. Hot tub was really nice so refreshing."

"This was a great hotel to stay at for a couple of nights. the staff is very helpful. We would definitely stay here again."

"1 star for the front desk guy who was amazing and super friendly.. 0 stars for the noise level(howling and barking dogs all day and night), highly scented interior that's causing my illness to flare up, no hot water in the shower for the last 2 days and nights... when the hot water did work it went to scalding randomly. Extremely dangerous. People were watching porn very loud... some guy was on the patio talking on the phone with the speakerphone on. Overall I'm leaving for another hotel. I need some sort of peace and this place isn't it. Not by a long shot. Thank you to the guy at the desk. Even as I write this review, the dogs are incessantly barking. I have to put rain sounds on my phone at max volume EVERY night. Just a headache and not able to relax. Highly disappointed. I won't be back. I do not recommend. "