La Garrovilla Holidays from £143

Nuestra estancia ha sido perfecta!!! El hotel rural muy limpio y con las instalaciones muy completas por ejemplo: cocina, comedor, aire acondicionado etc. muy buen trato por parte del dueño y check in muy fácil. Las camas cómodos. Bienvenidos los perreros!!!

The hotel itself is fantastic with its patio garden, wonderful sun terrace and lovely rooms but the owners were away for our stay so we had no bar or restaurant, and the swimming pool was covered over. We were let in and told we had to find our own food in the village which is harder than it sounds on a Sunday in Spain. We did find a little shop where we could buy some snacks and cans of drink for the afternoon and we were able to get an evening meal at the only bar which was open and serving later on but that's not the hassle which is welcome after a long day's travel. Had we known there would be no bar or food in the hotel we would not have booked at this time but could only go by what was shown in the Hotels app.

Como resumen: la construcción es increíble, recreando una auténtica hacienda. El personal es fantástico, especialmente Fatima, la recepcionista. Pero hay una clara falta de personal y de coordinación, que finalmente se resuelve gracias a la buena voluntad de los empleados. Llegamos a las 8pm y nuestra habitación estaba sin hacer, otro día no cambiaron las toallas… Todo resuelto gracias a la buena voluntad de cada uno de los empleados a los que acudimos con el problema.