Verified
2/10 Terrible
Vivien
22 Jan 2023
Liked: Cleanliness
Disliked: Communication
Decepcionada
Vivien
Stayed 1 night in Jan 2023
Entire home
Hacienda Arenal Luxury Village
3.5 star property
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Photo gallery for Hacienda Arenal Luxury Village
Take advantage of a terrace, a firepit and a full-service spa at Hacienda Arenal Luxury Village. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a massage, a facial or Ayurvedic treatments. Guests can connect to free in-room WiFi.
Reviews
2.02.0 out of 10
Popular amenities
- Pool
- Parking included
- Free Wi-Fi
- Air-conditioning
- Spa
- Outdoor space
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About this property
Hacienda Arenal Luxury Village
- Villa near La Fortuna Waterfall
- A terrace, a firepit and a full-service spa are just a few of the amenities provided at Hacienda Arenal Luxury Village. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a massage, a facial or Ayurvedic treatments. Stay connected with free in-room WiFi.
- You'll also enjoy the following perks during your stay:
- An outdoor pool
- Free self-parking
- Continental breakfast (surcharge), massage treatment rooms and a dock
- Room features
- All guest rooms at Hacienda Arenal Luxury Village include comforts, such as air conditioning, as well as
- Extra amenities include:
- Bathrooms with accessible baths and lowered electrical outlets
- Microwaves and ice makers
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Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 2 weeks before arrival with check-in instructions and key retrieval information; your host will greet you
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 15 (exact amount varies) at checkout
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, key retrieval
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 250 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: from approximately USD 12 for adults and from USD 8 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Hacienda Arenal Luxury Village have a pool?
Yes, this property has an outdoor pool.
Is Hacienda Arenal Luxury Village pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hacienda Arenal Luxury Village?
Self-parking is free at this property.
What time is check-in at Hacienda Arenal Luxury Village?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hacienda Arenal Luxury Village?
Checkout is at noon.
Where is Hacienda Arenal Luxury Village located?
Situated in the mountains, this spa villa is 3.1 mi (5 km) from Arenal Adventure World and within 6 miles (10 km) of El Salto Fortuna River and Costa Rica Chocolate Tour. La Fortuna Park and Puentes Colgantes del Arenal are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1