We just spent the night in the loft, and we were quite disappointed. I stayed at Le Cozy, in the Loft, probably 7-8 yrs ago and had a very different experience than the one we had this wkd.
I specifically booked the loft so that we'd have our own private hot tub. When we pulled off the cover there was only a foot of water in the tub and it was filthy. I told one of the employees and he said he'd clean it up and fill it, but he wasn't sure if it'd be ready for us to use. This was at 6pm so it definitely wouldn't be ready to use. We checked it out later in the night and it was then full, but the water was dirty and yellow. Not something we would use. Therefore we never got to use the hot tub, which I specifially paid extra for.
The next morning when we went to have a shower, we discovered that one of the knobs was broken off and therefore the overhead shower couldn't be used. We had water spraying at our waists only.
After this we went to the main building for breakfast, expecting hot cooked food, as I had a few yrs ago, and also saw photos online of eggs benedict, crepes etc... Instead we found bagels, meats, cheeses, etc... with fruit flies all over them.
I would have liked to speak to someone before we left but there was nobody at the front desk. Also check in was also very impersonal and uninformative. I feel we very much overpaid for what we got.
Very different experience from a few years ago. I tried emailing the owner about everything and have received no repl