Front of property – evening/night

Reviews of Brit Hotel Essentiel Troyes Aéroport

2 out of 5
Brit Hotel Essentiel Troyes Aéroport
6 Rue Rene Descartes, La Chapelle-Saint-Luc, Aube

Reviews

7.8

Good

Rating 10 - Excellent. 145 out of 601 reviews" "
Rating 8 - Good. 273 out of 601 reviews" "
Rating 6 - Okay. 133 out of 601 reviews" "
Rating 4 - Poor. 31 out of 601 reviews" "
Rating 2 - Terrible. 19 out of 601 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful and nothing was too much trouble
Stayed 1 night in Jan 2024

6/10 Okay

Andrea

Disliked: Cleanliness, property conditions & facilities
Adequate for one night
One night stay . On arrival given a room that hadn't been cleaned went back to reception new room given and apologies received.Offers basic but adequate service. Room felt very small and dated , Bathroom very small toilet very stained needs bleach. Shower ok . Beds feel nice and comfortable. We had breakfast was adequate selection for continental not worth the price paid but did the job. Positive was our dog was with us and could stay here for a fee that was reasonable. The one night did what we needed but wouldn't stop again at this hotel.
Stayed 1 night in Dec 2023

8/10 Good

Hamza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
It was good , nothing to rave about but good enough and nice enough for me and family
Stayed 1 night in Jul 2023

8/10 Good

Michael

Stayed 1 night in Aug 2022

10/10 Excellent

Barry

Stayed 1 night in Mar 2022
Response from La réception on 8 Mar 2022
Cher client, Nous sommes ravis de voir la note que vous nous avez donnée et en concluons que votre séjour s'est bien passé. Nous avons été ravis de vous accueillir et espérons vous revoir pour un prochain séjour. A bientôt ! Toute l'équipe du Brit Hôtel Troyes Aéroport

8/10 Good

David

Stayed 1 night in Feb 2022
Response from La réception on 2 Mar 2022
Monsieur, Nous vous remercions pour cette note. Nous sommes ravis de constater que votre séjour dans notre établissement vous ait plu. Nous espérons vous revoir lors de votre prochain séjour dans la région. A bientôt ! Toute l'équipe du BRIT Hôtel Troyes Aéroport

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Budget Hotel
This is a well priced hotel - the room was small, but very comfortable, quiet and had air conditioning. It is in walking distance of places to eat. Great breakfast too I would definitely recommend this hotel and is on my list of places to stay when on business
Stayed 1 night in Aug 2021

8/10 Good

Andrew

Travelled with family
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2020

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
For the price, great value for money. Very helpful staff and breakfast was just right for the price paid. Comfortable bed, luckily we had our
Stayed 1 night in Jan 2020

8/10 Good

Beverley

Liked: Cleanliness, property conditions & facilities, room comfort
Great value and great for a pit stop
Excellent location for a pit stop. There is an automatic check in when you arrive late as we did. The room was clean and did the job. Bed was large and comfortable. Good shower.
Stayed 1 night in Dec 2019

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
Budget unit by the airport. No frills but staff was great.
Stayed 1 night in Sep 2019

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnighter!
Basic but absolutely did the job for an overnight stay en route to St Tropez. Clean, comfortable rooms and very friendly staff
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly service. Very good value for money.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stop over
A convenient stop for one night when returning from the lakes of Italy. Decent parking. Basic accommodation with a tiny sink in the room. Shower and toilet in separate en suite. Beds comfortable and all rooms air conditioned. Only spoilt by other guests who could not work out how to close a door without slamming it, but not the fault of the hotel. Would stay again.
Stayed 1 night in Jul 2019

10/10 Excellent

Madhur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the price you spend
For the money you spent, it is a wonderful hotel for pit stop. It was clean, easy to find, a lot of parking and quick access to highway.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and get whT you pay for. Comfy beds,safe parking, breakfast good
Stayed 1 night in Dec 2018

8/10 Good

delilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick highway stop over, clean and restful
We arrived late but they have electronic check in that was efficient but an emergency number for issues that we did not see till morning. The rooms were clean and there was off steeet parking. Beds were comfortable too. Breakfast was basic but plentiful. Front desk staff was professional and polite. Right off the highway which is why we chose it.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Robert

very clean and friendly shower was fantastic for a budget hotel
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Don’t let the outside fool you.
This little hotel was a little surprising. The inside is much better than the outside. They packed all necessities into the small, clean modernish room and it was a great nights sleep. The breakfast was surprisingly good as well. Don’t expect luxury, but it is a clean, quiet nights sleep.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic option as a stopover from London. Excellent value money. Breakfast was great too. Perfect pit stop. Definitely book this hotel
Stayed 1 night in Aug 2018

10/10 Excellent

Cath, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a stop over.
We stopped at this hotel for one night half way through our travels to South of France. Easy to find, near good amenities, parking, helpful staff, room small but perfect for one night and very clean.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel for a quick stay
Hotel doesn't look great from the outside but is more modern inside. Room is adequate with comfortable beds, nice bathroom and air con. Staff are great. We didn't have breakfast so can't comment. One thing we didn't like is that it does not have a lift. Ok if you don't have much luggage but we did! Overall we would definitely stay again.
Stayed 1 night in Aug 2018

8/10 Good

stephen

Liked: Cleanliness, staff & service, room comfort
Great value
Very good value for money. Quiet spot convenient for motorway. Good air conditioning and comfortable beds. Very small bathroom and tiny sink in room.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Basic roadside place, price quality ok.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brit Hotel, La Chapelle Saint Luc, Troyes
Room a little small with sink in bedroom, not in the bathroom. However, overall, it was comfortable and quiet. The restaurant was very good and reasonably priced. Excellent service with friendly and attentive staff.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great transit stop
For the price and for a stop over on the way to Calais this was a great choice. The staff were friendly and the mattress very comfortable. Lots of cheap and cheerful eateries within walking distance and buffet breakfast was fine. Cheap fuel nearby as well.
Stayed 1 night in Apr 2018

8/10 Good

HAROLD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2018

8/10 Good

Tania

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Antoinette

Liked: Staff & service
Very Small Room, No airconditioner and a lot of road noise. Very friendly and helpful staff.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Troyes Chapelle St Luc Family Room Number 24
With no air conditioning the room was extremely hot with external temperature in late 30s. We asked for a fan but none were available. The room was very small for 4 people and the bunk beds could not be moved away from the door style window. This meant that we could not open the window more than 45degrees and when it was open, the person on the top bunk could not access the steps to get up or down. The tap in the bathroom sink only produced hot water, no matter where the mixer tap was set so we had no cold water to clean teeth or cool down with. The pillows were lumpy and unsupportive leaving me with a sore back in the morning. No additional pillows were provided, we had one each. There was no bin in the room for rubbish. That said, the room was clean and checkin was quick. We also enjoyed the range of fresh continental products available for breakfast.

8/10 Good

Mark, Crowborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover hotel
Clean, comfortable, functional hotel ideal for stopover. Recently renovated apparently & it was clean & comfortable enough for a one night stop over on a French road trip. Location isn't the prettiest, being on a sort of industrial estate but if you are just on a stop over then it hardly matters. A clean room and comfortable beds, a good hot shower are much more important!

10/10 Excellent

Mark, Bridgend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price hotel
Hotel was close to high way food good and well priced staff excellent

8/10 Good

teresa, Derby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed
Over night stop over

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
convenient for one night stay - good service - helpful staff

8/10 Good

RG, London

Liked: Staff & service
Good quality for such a low price
I only needed the hotel for a quick overnight stay. Parked my motorbike and was able to chain it and kept it safe and away from the main roads. I also arrived late and the late automated service worked really well. The room was clean and the bed comfy. Not very luxurious at all, but great for the price

8/10 Good

David, Watford

Liked: Cleanliness, property conditions & facilities, room comfort
Good for an overnight stay.
We stayed overnight on the way to Calais from Italy. The hotel was just what we needed. It's not far from the motorway so didn't take us off our route. The hotel was newly refurbished and the room was quite comfortable for 4 of us. All in all it was good for an overnight stay.

6/10 Okay

K., London

Liked: Cleanliness, staff & service
Economic Stop-over
Small dated motel with free parking, within an industrial estate on outskirts of Troyes. Building was being refurbished but still lacks modern crispness and fittings.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good Value Option and great touring base
A comfortable hotel with friendly staff. The churlish would doubtlessly comment on the ongoing building work but staff are friendly and attentive

6/10 Okay

Kerry, Brisbane

Liked: Cleanliness, staff & service
Hotel in Troyes for overnight stay
Overnight stay on way back to UK. The Hotel was comfortable for the price paid. No air conditioning or fan provided and very hot night. Window opens to freeway. Staff were very friendly, drinks at bar very well priced, hotel in middle of repaint and re carpet. I feel a fan could be provided in rooms when no air conditioning is available.

2/10 Terrible

Jennifer, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay there again
We arrived before 4pm so checked in via the machine outside. When we entered the hotel is smelt damp and musty. The room was supposed to be suitable for a disabled person, but the bed was up against a wall on one side.The carpet had a big stain on it. When we left we had several bites, not sure what from. The internet pictures were nothing like the real thing, and the internet said there was a restaurant but we discovered that was only open during the week and not on a Sunday

6/10 Okay

Robert, uk

Liked: Staff & service
Disliked: Property conditions & facilities
Could be better
Hotel is being re-painted. Smell of paint was overpowering and made us quite nauseous. Also, there were no "!Wet Paint" signs visible and my wife's shoulder bag became marked with paint because she hadn't realised the paint was wet

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paula, Lincolnshire

Liked: Staff & service, property conditions & facilities, room comfort
Great priced short stay hotel
Great price for the hotel, which was warm, pet friendly and clean. Reception staff were excellent and very helpful. Would recommend for a short stay.

8/10 Good

Tony, Bromley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable for price.
The hotel is based a couple of miles outside of the city and is used by a lot of business men / traders. However, the staff are friendly and the car park is secure. The room was clean and functional and excellent value. Troyes is a hidden beauty. We never expected to see such wonderful medieval buidings. Well worth a visit.

8/10 Good

Neil G, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
Nice hotel for the money. Small but functional room - comfortable bed and good bathroom. Did not have breakfast - there was a nice little terrace area to sit out if you wanted - we had our own there!. It's some distance from the city centre - although a very straightforward drive in. Good commercial centre nearby.

10/10 Excellent

caroline, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Value
Ideal stopping off point.