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Royal City Hotel

3.5 star property
Hotel in Kyiv with full-service spa and 24-hour front desk

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Photo gallery for Royal City Hotel

Minibar, in-room safe, desk, free cots/infant beds
Lobby
Dining
Apartment, 1 Bedroom | Bathroom | Hair dryer, bathrobes, slippers, towels
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Minibar
Cable/satellite channels
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Room

Minibar, in-room safe, desk, free cots/infant beds

Economy Room

Highlights

Air conditioning
Free cots/infant beds
Private bathroom
Hairdryer
Bathrobes
Minibar
Cable/satellite channels
Daily housekeeping
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room

Highlights

Air conditioning
Free cots/infant beds
Private bathroom
Hairdryer
Bathrobes
Minibar
Cable/satellite channels
Daily housekeeping
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, free cots/infant beds

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Private bathroom
Hairdryer
Bathrobes
Minibar
Cable/satellite channels
Daily housekeeping
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, free cots/infant beds

Suite

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Bathrobes
Hairdryer
Minibar
Cable/satellite channels
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
13-A Dmitrievskaya Street, Kyiv, 1054

What's nearby

  • Golden Gate - 2 min drive - 1.1 miles
  • Saint Sophia's Cathedral - 3 min drive - 1.3 miles
  • St. Michael's Golden-Domed Monastery - 4 min drive - 1.8 miles
  • Independence Square - 4 min drive - 1.8 miles
  • Khreshchatyk Street - 4 min drive - 1.8 miles

Getting around

  • Kyiv Passajirskii Station - 12 min drive
  • Vokzalna Station - 17 min walk
  • Kyiv (IEV-Zhulhany) - 27 min drive

Restaurants

  • ‪Радіо Тбілісі - ‬1 min walk
  • ‪ANDY Coffe - ‬1 min walk
  • ‪Kaffeine - ‬2 min walk
  • ‪Krauss - ‬2 min walk
  • ‪Kitaika - ‬3 min walk

About this property

Royal City Hotel

Hotel located in Shevchenkivs'kyi District
You can look forward to a hair salon, laundry facilities and a full-service spa at Royal City Hotel. Treat yourself to spa services, such as a body treatment, aromatherapy or a Thai massage. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Continental breakfast (surcharge), access to a nearby health club and express check-out
  • Express check-in, a 24-hour front desk and laundry services
Room features
All guest rooms at Royal City Hotel boast comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with hairdryers
  • Free infant beds, cable channels and daily housekeeping

Languages

English, French, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8 AM to 10 AM for a fee: UAH 100 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Thai massages

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: UAH 80.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately UAH 100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royal City Hotel Kiev
Royal City Kiev
Royal City Hotel Kyiv
Royal City Hotel Hotel
Royal City Hotel Hotel Kyiv

Frequently asked questions

Is Royal City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal City Hotel?

Self-parking is free at this property.

What time is check-in at Royal City Hotel?

Check-in start time: 2:00 PM; check-in end time: 4:00 PM.

What time is check-out at Royal City Hotel?

Checkout is at noon.

Where is Royal City Hotel located?

Located in Shevchenkivs'kyi District, this spa hotel is within 1 mile (2 km) of Chopin Monument, Taras Shevchenko University Astronomical Observatory and A.V. Fomin Botanical Garden. Ukrainian Cultural Museum of Outstanding Personalities and Vladimir Lenin Statue are also within 1 mile (2 km). Vokzalna Station is 17 minutes by foot and Kyiv Passajirskii Station is 22 minutes.

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Royal City Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 59 reviews
Rating 8 - Good. 24 out of 59 reviews
Rating 6 - Okay. 14 out of 59 reviews
Rating 4 - Poor. 6 out of 59 reviews
Rating 2 - Terrible. 4 out of 59 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Luis Antonio

Disliked: Cleanliness

Hotel econômico, longe do centro de Kiev.

Tinha duas reservas para esse hotel: 1 noite + 3 noites. Na primeira diária deram-me um quarto muito pequeno, em que o frigobar não funcionava, e que não correspondia às fotografias no site do Hoteis.com. Reclamei e me mudaram de quarto no dia seguinte. Quarto maior, mais confortável, com uma pequena varanda fechada, mas o frigobar apenas refrescava, havia poucas lâmpadas no quarto e não forneceram o controle do ar condicionado, ou seja, fiquei sem o ar, embora na reserva ele constasse. Durante o dia chegou a fazer 27 graus em Kiev. Pontos positivos: tamanho do quarto e cama muito confortável, supermercado próximo com boas opções de comidas prontas e bons vinhos a preços baixos. Pontos negativos: distância do centro de Kiev e das principais atraçoes turísticas, pelo menos 2 km; limpeza do quarto precária, pessoal pouco atencioso. O hotel fica num edifício residencial adaptado. Apesar do nome e das fotografias (que parecem melhor que a realidade), é um hotel econômico.

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remarquable

Très bon rapport qualité pour kiev

6/10 Okay

Verified traveller

Quite good value

Nice accommodation and helpful staff. I would stay there again.
Stayed 7 nights in Mar 2018

8/10 Good

Tafara

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Siarhei

Disliked: Room comfort

Средний уровень

Картинка красивая, но номер прокуренный и сама картинка не соответствует ожиданиям
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad hotel for foreigners

Very unprofessional customer service. Credit cards not accepted even though the hotel states on Internet that they accept accept all major credit cards. No daily cleaning, no clean towels. Hotel charged my credit card twice even though I cancelled my reservation and moved to another hotel
Stayed 9 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in toller lage

Wir haben wirklich gut Aufenhalt gehabt. Hotel war in einem toll lage und es gibt wirklich gut Bilder in dem Zimmer.
Stayed 1 night in Oct 2017

8/10 Good

Helene, Wien, Österreich

Liked: Cleanliness, property conditions & facilities, room comfort
Sehr charmantes Hotel, ein Ausflug in eine frühere Zeit. Die Einrichtung ist nicht neu und zeigt leichte Gebrauchsspuren, doch alles ist sauber und das Bett war sehr bequem. Preiswertes Zimmer für die Nähe zum Zentrum. Gleich daneben befindet sich eine Bar/Restaurant mit sehr freundlichem Team und ausgezeichnetem Essen. Wenn wir wieder mal nach Kiev kommen, würden wir ohne Zögern dort buchen.
Stayed 1 night in Oct 2017

4/10 Poor

Jian

Disliked: Staff & service

Unpleasant experience

It was a very disappointing experience and in fact this is my first time giving out a negative comment on a hotel, but I cannot help leaving a comment here. First, there is no lift/elavator so if you carry big suitcase, good luck to you because you have to carry yourself on stairs and that they are extremely reluctant to help you or not help out at all. After I begged a few times a staff member finally helped when I checked in but another then refused firmly when we checked out. Secondly, washbasin sink and shower sink both half blocked and water went into bedroom. After I reported the problem, no one actually showed up to repair during our 3 day stay there. Thirdly, there is no kettle so no hot water if you'd like a cup of tea or coffee. Fourthly, no hot water on one day so no shower unfortunately and they had no idea when it could be repaired. There are other disappointing areas but I think these four already caused many problems for me and my family and friends.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The receptionists couldn’t speak English very well and this limited my communication with them...
Stayed 2 nights in Sep 2017

10/10 Excellent

Sabina , France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice bed

I had very nice room .Very good location of the hotel ,clean room ,very comfortable bed .
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Nice name bad hotel

Hotel is dirty and in bad condition .Staff is lost don't know what to do .Shower water get hi in drain is blocked.They use the closet and under the beds for storage .Better go somewhere else.
Stayed 2 nights in Sep 2017

8/10 Good

Michael, Edmonton Canada

Liked: Staff & service, room comfort

Good Stay for a Bargain Price

Hotel was very cheap. (About ~€30 per night) At this price the room was very spacious and comfortable; it even had a balcony. This was a former Soviet style apartment converted into a hotel. The interior design was elegant but most of the furniture were in poor condition. In terms of location, there are various pharmacies and grocerie stores around the area; as well as being only a mile away from the beautiful Tarasa Shevchenko University and Gardens. Hotel receptionists spoke English and were very nice, but be sure to bargain if extending your stay. With that said, Hotel babushka doesn't speak English and will enter your room at around 10 or 11 to do housekeeping, regardless of if you are there or not. Overall it was comfortable and aside from some cultural shocks it's worth the price.
Stayed 3 nights in Aug 2017

8/10 Good

Riccardo

Liked: Staff & service, room comfort
In rapporto al prezzo mi ritengo soddisfatto. La stanza che ci avevano assegnato all'inizio era troppo piccola secondo gli standard di un normale hotel, fortunatamente altre stanze piu' grandi erano libere cosi' ci hanno trasferito in un'altra "normale" senza nessun problema.
Stayed 3 nights in Aug 2017

6/10 Okay

Dodo, Europe

Liked: Cleanliness
Disliked: Room comfort

bad mattresses

I first had a single room with a mattresse which was very bad - I could feel every spring and I had left the Hotel if I hadn't got a new room where there was a better matress. The safe did not work, so did not the fridge. One single room had no cupboard nor a table, the other had. However, both very small.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

JOSE, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location poor comunication

The staff however are nicely they have poor english skills to help the guess.
Stayed 2 nights in Aug 2017

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities

Preis-Leistung okay

Für nur Schlafen geeignet. kein Frühstück
Stayed 2 nights in Aug 2017

6/10 Okay

Chris, Uithoorn, Netherlands

Liked: Cleanliness, room comfort

Small hotel, near the Central Station of Kiev

smal room, but good for this price. All the receptionist are helpfull. The breakfast is simple...
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Staff & service

Ok for sleep

Ok
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Budjet hotel, basic, but clean

Hotel was basic hotel. Cheap. Not anything special, but good place to sleep. It was clean and location is quite good. Worth of money.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel Accueillant

Rien de spécial à raconter à part que j'ai visité le centre ville et le quartier aux alentours de l'hôtel!
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Prisvärt...

Bode en vecka på detta hotel, helt ok till priset. Stort rymligt rum, städningen var lite si och så under veckan men inget som störde då personalen var trevlig och hjälpsam. Mycket trevlig resturang mittemot hotellet där vi åt frukost och ganska många lunch.
Stayed 5 nights in Jul 2017