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Mercure Kuta Bali - CHSE Certified

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Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, soundproofing
Deluxe Double Room, 1 Double Bed, Balcony | In-room safe, desk, blackout curtains, soundproofing

Overview of Mercure Kuta Bali - CHSE Certified

UNESCO Sustainable Travel Pledge

Mercure Kuta Bali - CHSE Certified

4.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach1 min walk
  • Popular LocationBali Bombing Memorial13 min walk
  • Popular LocationLegian Beach13 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)25 min drive

Choose dates to view prices

About this area

Kuta

Located on the waterfront, Mercure Kuta Bali - CHSE Certified is in Downtown Kuta, a neighbourhood in Kuta with good shopping. The area's natural beauty can be seen at Kuta Beach and Legian Beach. Travelling with kids? Consider Waterbom Bali and Circus Waterpark. Take the opportunity to explore the area for water adventures such as surfing/body boarding.
Visit our Kuta travel guideOpens in a new window
Map

What's nearby

  • Kuta Beach - 1 min walk
  • Kuta Square - 6 min walk
  • Kuta Art Market - 6 min walk
  • Bali Bombing Memorial - 13 min walk
  • Legian Beach - 13 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 24 min drive

Restaurants

  • Pronto Pizza - 2 min walk
  • Starbucks - 4 min walk
  • Kedin's Cafe - 4 min walk
  • TONY ROMA's - 4 min walk
  • Yulia's Kitchen - 5 min walk

About this property

Mercure Kuta Bali - CHSE Certified

4-star hotel near the beach
At Mercure Kuta Bali - CHSE Certified, hit the nearby beach, dine on-site at Alang-Alang Restaurant or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Mercure Kuta Bali - CHSE Certified offers 130 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

An outdoor pool, a children's pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 8 AM to 9 PM
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 20 for adults and USD 15 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Alang-Alang Restaurant
  • Lotus Lobby Bar
  • Sunset Pool Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Shopping
  • Spa services
  • Hot tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 32.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 37 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 20 for adults and USD 15 for children (approximately)
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 35 per stay
  • Rollaway bed fee: USD 32.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mercure Hotel Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali Hotel
Mercure Kuta Bali Hotel Kuta
Mercure Bali Hotel
Mercure Bali
Mercure Kuta Bali
Mercure Kuta Bali CHSE Certified
Mercure Kuta Bali - CHSE Certified Kuta
Mercure Kuta Bali - CHSE Certified Hotel
Mercure Kuta Bali - CHSE Certified Hotel Kuta

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 183 out of 567 reviews
5 - Excellent 32%
Rating 4 - Good. 235 out of 567 reviews
4 - Good 41%
Rating 3 - Okay. 99 out of 567 reviews
3 - Okay 17%
Rating 2 - Poor. 37 out of 567 reviews
2 - Poor 7%
Rating 1 - Terrible. 13 out of 567 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with such friendly staff. Probably the best pool in all of Bali, love it!
Stayed 3 nights in Aug 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in May 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Its close to everything you need, opposite the beach. Good stay overall
Stayed 2 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with a great location
Stayed 5 nights in Apr 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
water quality
nice hotel on side of Kuta beach, need improvement on water quality for bath and washing ( smell not good ).. please use fresh water for bathing
Stayed 2 nights in Apr 2021