Title: Korumar Deluxe Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Korumar Deluxe Hotel Luxury hotel on the beach, with outdoor pool ## Photo gallery for Korumar Deluxe Hotel ![Private beach, sun-loungers, beach umbrellas, beach bar - Korumar Deluxe Hotel (Kusadasi)](https://images.trvl-media.com/lodging/2000000/1870000/1862200/1862129/0a0b962c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast served - Korumar Deluxe Hotel (Kusadasi)](https://images.trvl-media.com/lodging/2000000/1870000/1862200/1862129/70de29f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Korumar Deluxe Hotel (Kusadasi)](https://images.trvl-media.com/lodging/2000000/1870000/1862200/1862129/20794189.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Korumar Deluxe Hotel (Kusadasi)](https://images.trvl-media.com/lodging/2000000/1870000/1862200/1862129/ff55896f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, pool umbrellas, pool loungers - Korumar Deluxe Hotel (Kusadasi)](https://images.trvl-media.com/lodging/2000000/1870000/1862200/1862129/c8ae39e7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Korumar Deluxe Hotel overlooks Kusadasi Beach, offering a private shoreline with sun loungers and an outdoor pool. Guests can unwind at the spa, browse on-site shops, and stay connected with in-room WiFi. The staff consistently receives positive reviews for their helpful service. ## Reviews 8.6 Excellent ## Popular amenities - On private beach - Bar - Pool - All-inclusive - Gym - Room service ## Room options ### Check availability for these dates Tonight [Dec 12 - Dec 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=1862129&PinnedHotelID=1862129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=1862129&PinnedHotelID=1862129&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=1862129&PinnedHotelID=1862129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=1862129&PinnedHotelID=1862129&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1862129&PinnedHotelID=1862129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1862129&PinnedHotelID=1862129&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1862129&PinnedHotelID=1862129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1862129&PinnedHotelID=1862129&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 6 of 6 rooms ### Standard Single Room, Mountain View ### Highlights Balcony Air conditioning Free cots/infant beds LCD TV Hairdryer Bathrobes Minibar Satellite channels - 215 sq ft - Mountain view - Sleeps 1 - 1 Single Bed ### Standard Double or Twin Room, Mountain View 9.2 Wonderful 10 reviews ### Highlights Balcony Air conditioning Free cots/infant beds LCD TV Sofa bed - single Hairdryer Bathrobes Minibar - 215 sq ft - Mountain view - Sleeps 3 - 1 Double Bed ### Standard Triple Room, Mountain View 8.0 Very good 2 reviews ### Highlights Balcony Air conditioning Free cots/infant beds LCD TV Hairdryer Bathrobes Minibar Satellite channels - 215 sq ft - Mountain view - Sleeps 3 - 3 Single Beds ### Standard Double or Twin Room, 1 Double Bed, Sea View 9.0 Wonderful 18 reviews ### Highlights Balcony Air conditioning Free cots/infant beds LCD TV Hairdryer Bathrobes Minibar Satellite channels - 215 sq ft - Sea view - Sleeps 3 - 1 Double Bed ### Standard Triple Room, Sea View 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free cots/infant beds LCD TV Hairdryer Bathrobes Minibar Satellite channels - 226 sq ft - Sea view - Sleeps 3 - 3 Single Beds ### Deluxe Double or Twin Room, 1 Double Bed, Non Smoking, Sea View ### Highlights Balcony Air conditioning LCD TV Hairdryer Bathrobes Coffee/tea maker Minibar Satellite channels - 215 sq ft - Sea view - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKusadasi-Hotels-Korumar-Deluxe-Hotel.h1862129.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKusadasi-Hotels-Korumar-Deluxe-Hotel.h1862129.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.87509%2C27.26555&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mHL7upbzgY8hCTDeYkzKhpqnq2Q=) Türkmen Mah. Gazi Begendi Bulvari No: 13, Kusadasi, Aydin, 09400 #### What's nearby - Kusadasi Marina \- 7 min walk \- 0.4 miles - Kusadasi Beach \- 12 min walk \- 0.7 miles - Engelliler Plajı \- 12 min walk \- 0.7 miles - Dilek Milli Parki \- 3 min drive \- 1.2 miles - Scala Nuova Shopping Center \- 4 min drive \- 1.7 miles #### Getting around - Camlik Station - 18 min drive - Izmir (ADB-Adnan Menderes) - 59 min drive #### Restaurants - ‪Rotta Vino Bistro - ‬1 min walk - ‪Ozzy Pub - ‬2 min walk - ‪Köşebaşı Ocakbaşı & Kebap - ‬11 min walk - ‪01 Adana Ocakbaşı - ‬1 min walk - ‪Ethçi Steakhouse - ‬2 min walk ## About this property ### Korumar Deluxe Hotel Luxury family-friendly hotel near Kusadasi Marina Located close to Kusadasi Beach and Ladies Beach, Korumar Deluxe Hotel provides a beach bar, a poolside bar and a terrace. With amenities such as a private beach and sunloungers, this hotel is the perfect place to soak up the sun. Indulge in a massage, a body scrub and a manicure/pedicure at the on-site spa. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas - Free self-parking - Tennis courts, a round-trip airport shuttle (surcharge) and babysitting (surcharge) - Luggage storage, tour/ticket information and a 24-hour front desk - Guest reviews speak well of the helpful staff Room features All 272 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More amenities include: - Showers and hairdryers - 51-cm LCD TVs with cable channels - Balconies, daily housekeeping and desks ### All-inclusive details All-inclusive room rates at Korumar Deluxe Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ## Similar properties ![Private beach](https://images.trvl-media.com/lodging/73000000/72530000/72526900/72526863/1775e1a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unique Life Style Hotel Kusadasi - On private beach - Pool - Spa - Parking included 8.8 Excellent 151 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=72526863&PinnedHotelID=72526863&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Marina View | Living room | Flat-screen TV](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871271/1f90c784.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doubletree By Hilton Kusadasi - Special Class Kusadasi - Pool - Kids pool - Parking included - Restaurant 8.6 Excellent 1,000 reviews £88 includes taxes & fees 15 Dec - 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22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=118270914&PinnedHotelID=118270914&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/111000000/110870000/110862600/110862592/98ea0963.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jura Hotels Ada Beach Kuşadası Kusadasi - Pool - Breakfast included - All-inclusive - Spa 7.0 Good 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=110862592&PinnedHotelID=110862592&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/530000/526900/526832/569f45cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pine Bay Holiday Resort Kusadasi - On private beach - Pool - All-inclusive - Spa 7.8 Good 346 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=526832&PinnedHotelID=526832&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, free beach shuttle, free beach cabanas](https://images.trvl-media.com/lodging/88000000/87850000/87844300/87844249/w2048h1154x0y4-0c420345.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seven For Life Thermal Hotel Kusadasi - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 85 reviews £65 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=87844249&PinnedHotelID=87844249&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site ### Food and drink - 2 restaurants - A bar/lounge - A beach bar - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Efes Restaurant ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Gym - Indoor pool - Library - Outdoor pool - Playground - Sauna - Shopping - Table tennis - Tennis ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Indoor pool - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 3,283 square feet of conference space - 4 meeting rooms - Business centre ### Outdoors - Beach loungers - Beach umbrellas - Garden - On a private beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 4 treatment rooms - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - Lift - Well-lit path to entrance ### More - 1 building - 9 floors - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 51-cm LCD TV with cable/satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. ### Renovations and closures This property is closed from 1 November 2025 to 15 April 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for TRY 3000 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Day (1 January) Gala Dinner per adult: TRY 3000 - New Year's Day (1 January) Gala Dinner per child: TRY 3000 (up to 6 years old) We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: TRY 3000 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 1872 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from 01 April to 31 October ### Property is also known as Korumar Deluxe Korumar Deluxe Hotel Korumar Deluxe Hotel Kusadasi Korumar Deluxe Kusadasi Korumar Deluxe Hotel Hotel Korumar Deluxe Hotel Kusadasi Korumar Deluxe Hotel Hotel Kusadasi ## Frequently asked questions ### Does Korumar Deluxe Hotel have a pool? ### Is Korumar Deluxe Hotel pet-friendly? ### How much is parking at Korumar Deluxe Hotel? ### What time is check-in at Korumar Deluxe Hotel? ### What time is check-out at Korumar Deluxe Hotel? ### Does Korumar Deluxe Hotel provide a shuttle to the airport? ### Are there all-inclusive benefits at Korumar Deluxe Hotel? ### Where is Korumar Deluxe Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Korumar Deluxe Hotel Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 146 8 - Good 53 6 - Okay 28 4 - Poor 12 2 - Terrible 12 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ## Reviews ### 8/10 Good #### Amirfarhad 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel to stay ##### Amirfarhad Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Muge 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotel but needs renovation, The rooms are very old but overall we were very pleased with the staff and the food quality. Definitely a hotel to visit with family. ##### Muge Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Saime 5 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service, staff and the hotel were wonderful. ##### Saime Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### alyssa 28 Aug 2025 Liked: Staff & service, property conditions & facilities Gorgeous location. Incredible staff. Very good food. ##### alyssa Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### cynthia 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Reliable all inclusive,multiple food choices all meals. Large pool, on ocean great views of Samos, cruise ships and sunsets ##### cynthia Stayed 4 nights in May 2025 ### 4/10 Poor #### Setu 24 Apr 2025 Disliked: Property conditions & facilities Great location but the rooms are like motel rooms. nothing like the rooms at a 5 star property ##### Setu Stayed 2 nights in Apr 2025 ### 8/10 Good #### Gillian 27 Feb 2025 Liked: Staff & service, room comfort #### Very good Hotel Hotel is a bit tired and needs updating. However the staff were fantastic, helpful and polite especially the restaurant staff, all in all a very good stay, would recommend to friends and family. ##### Gillian Stayed 2 nights in Feb 2025 ### 8/10 Good #### Ashley 25 Apr 2025 Liked: Cleanliness, staff & service, room comfort #### Beautiful view The location and views are great and the service was very friendly. The condition of the hotel is good but the decorations are a bit dated. It is all inclusive so the food is good, not great. It is worth the price but the property would be excellent with a small facelift. ![](https://a.travel-assets.com/ugc/hotel-reviews/372013b3-fbeb-4162-9091-4436610c527b-1745582244320.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashley Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Naser 3 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, great management, clean, friendly staff. I wished we stayed longer here. ##### Naser Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Bunyamin 13 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, very clean, amazing food options and very professional customer service focused staff. I highly recommend this wonderful hotel. ##### Bunyamin Stayed 7 nights in Jul 2022 ### 10/10 Excellent #### Linda 11 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and staff very helpful and welcoming ##### Linda Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Lelyan 22 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wow! No complaints, great resort. ![](https://a.travel-assets.com/ugc/hotel-reviews/709A4A29BD83CEEEA9D040F63EE15211DBC588F31727018317897.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lelyan Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### Hugh 6 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely property; old style. Charming. ##### Hugh Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Mahshad 24 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel has the best hotel manager I have ever seen! Very nice and polite! He is great! Also staff are generally nice. Amenities are good however some restaurants are closed due to off season. ##### Mahshad Stayed 1 night in Nov 2024 ### 10/10 Excellent #### soulmaz 19 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful view ##### soulmaz Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Charles 21 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Best hotel in Kusadasi. Spectacular views. Amazing hotel. 15 min drive to Ephesus! ##### Charles Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Ronald 8 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities the welcome and checking in friendly and professional extremely helpful. plenty of options for eating and drinking . the evening buffet great selection highly recommend the sushi . ##### Ronald Stayed 1 night in Jul 2023 ### 10/10 Excellent #### MURAT 6 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### MURAT Stayed 1 night in Jan 2024 ### 8/10 Good #### Anthony 22 Aug 2024 Liked: Staff & service, amenities We were a bit disappointed on arrival with the dated look of the property and the quality of the rooms. However we had a great family break, the staff were excellent throughout, the food and drinks were good (not great, but good), and the location was incredible. It does really need investment to update the facilities, and would then be a fantastic resort. ##### Anthony Stayed 5 nights in Aug 2024 ### 10/10 Excellent #### Renzo 25 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great property with a friendly and helpful staff - kind and warm Poole that made us feel welcome - the view is amazing and food in the non-inclusive plan was very good and priced reasonably. Some common areas could use remodel but without any doubt we would start there again. ##### Renzo ### 4/10 Poor #### Harun 12 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Service, cleanliness and room conditions doesn’t not justify price paid. ##### Harun Stayed 7 nights in Jul 2024 ### 8/10 Good #### svetlana 15 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Korumar is a beautiful resort with such a spectacular view over the sea . We enjoyed gorgeous sunsets from the balcony . Korumar is a walkable distance from the Kusadasi center and 25 -30 min driving distance from Ephesus ? The hotel could easily arrange the taxi ride to Ephesis ##### svetlana Stayed 4 nights in Jul 2023 ### 4/10 Poor #### Mike 1 May 2024 Liked: Staff & service, amenities Disliked: Property conditions & facilities Needs a lot of improvement. ##### Mike Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Kagan 21 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible rip off! Filthy room, halls, etc. AC not working well. Old, dilapidated, and infested with bed bugs. They denied bugs. I showed them pics and video. They denied they were bed bugs, so i brought them one in a napkin. Then they asked to move us to a sister property. I agreed, but then they reneged, claiming they had no rooms left. But they were advertising rooms on line. When I showed them the add, they claimed that was a mistake. They refused to refund our money. They offered to clean our room and clothes, but expected us to stay there and claimed we were not entitled to a refund as it wasn't their fault we didn't want to stay in a bed bug infested hotel. They didn't even communicate with us for hours after we reported the bugs. Only after we filed a complaint did the manager even agree to speak with us, an d he only offered to clean our room. They sent a maid with clean sheets! Disgusting! Completely unacceptable! And they were horribly arrogant through the entire ordeal. Stay away! Stay far away! ##### Kagan Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### john 17 Jul 2023 Disliked: Staff & service, property conditions & facilities It is hard to know where to start. We were two females travelling in single rooms. We had asked for quiet rooms and were allocated garden rooms that were besides a busy road. They also had a smell of drains and we asked to change. The other garden rooms were similar and they agreed to put us in seafront rooms after much negotiation to avoid an extra charge. The reception is dingy and unwelcoming, English is not easily understood and it appears it is run by a family who live or are constantly in the public areas. These were all men and made us feel quite uncomfortable. We were unable to sleep in the seafront rooms as the Reception/public area above had noise from people and furniture moving until the early hours. The bar had very few choices of drink as did the restaurant with food. We were told a number of the items get ordered in from the local town. That would take time and was not convenient. We left after one night after highlighing issues with hotel and Expedia. Both have refused to refund the last two nights we had paid for. We were so unhappy we took this risk of leaving with accom paid as it was so unacceptable. 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