Kultur und Kongresszentrum Trafo Baden

The bed i n my room is old, I can feel laying on spring, although they later put a topper on it. I was not able to get good sleep , because I cant sleep when its hot. The AC is not central and barely working, its more like a fan. I told the lady at the front dest, she said she will send someone to look at it but never did. I also did not appreciate the defensiveness when I complained about the bed, phone not working and AC is not working, The lady made a statement "no one has complained before." That was a tad rude. Restaurant staff are very friendly and helpful. Food is decent.

This was a great find in the city. The room was clean and well laid out. There are multiple trams that stop directly in front of the hotel. We had an issue with the sink in the bathroom not draining and they had it fixed quickly. We'd recommend staying there.