Title: Wyndham Garden Shahzan Fraser's Hill Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wyndham Garden Shahzan Fraser's Hill Hotel with free parking, steps from Fraser's Hill Golf Club ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/12000000/11980000/11973700/11973654/f45b5649.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor banquet area](https://images.trvl-media.com/lodging/12000000/11980000/11973700/11973654/04684415.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s activities](https://images.trvl-media.com/lodging/12000000/11980000/11973700/11973654/68f4aa3c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 2 Single Beds, Golf View | In-room safe, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/12000000/11980000/11973700/11973654/ea45f4cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/12000000/11980000/11973700/11973654/3fab290e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Fraser's Hill offers natural beauty to explore from Wyndham Garden Shahzan. Near the golf course, the hotel offers archery, cycling, an international restaurant, a 24-hour front desk, and dry cleaning services for a comfortable, convenient stay. 6.4 ## Popular amenities - Room service - Laundry - 24/7 front desk - Housekeeping - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=11973654&PinnedHotelID=11973654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=11973654&PinnedHotelID=11973654&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=11973654&PinnedHotelID=11973654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=11973654&PinnedHotelID=11973654&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11973654&PinnedHotelID=11973654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11973654&PinnedHotelID=11973654&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=11973654&PinnedHotelID=11973654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=11973654&PinnedHotelID=11973654&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![In-room safe, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/12000000/11980000/11973700/11973654/ccb40e9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Garden View ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 2 - 1 Queen Bed ![In-room safe, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/12000000/11980000/11973700/11973654/ccb40e9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Balcony, Garden View ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 2 - 1 Queen Bed ### Room, 2 Single Beds, Garden View ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 2 - 2 Single Beds ### Room, 2 Single Beds, Balcony, Garden View ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 2 - 2 Single Beds ### Single Room, 2 Single Beds, Mobility Accessible, Non Smoking (Roll-in Shower) ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 2 - 2 Single Beds ![Room, 1 King Bed, Golf View | In-room safe, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/12000000/11980000/11973700/11973654/4693208d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Golf View ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 2 - 1 King Bed ![Room, 2 Single Beds, Golf View | In-room safe, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/12000000/11980000/11973700/11973654/ea45f4cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Golf View ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 2 - 2 Single Beds ### Family Room, Multiple Beds, Golf View ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![In-room safe, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/12000000/11980000/11973700/11973654/8550f306.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 2 - 1 King Bed ### Premium Single Room, 2 Single Beds ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 2 - 2 Single Beds ![Premium Room, Multiple Beds (Family) | In-room safe, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/12000000/11980000/11973700/11973654/c9b34c49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Multiple Beds (Family) ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### Junior Suite, 1 King Bed ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 2 - 1 King Bed ### Suite, Multiple Beds (Temenggong) ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 3 - 1 King Bed and 2 Single Beds ### Royal Suite, 1 King Bed ### Highlights Balcony LCD TV Private bathroom Bidet Electric kettle Coffee/tea maker Free bottled water Daily housekeeping - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuantan-Hotels-Shahzan-Inn-Fraser-Hill.h11973654.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuantan-Hotels-Shahzan-Inn-Fraser-Hill.h11973654.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.71172%2C101.73795&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cyBT1ywnDlgfdiuJJax-DbuS1lE=) Jalan Lady Guillemard, Raub, Pahang, 49000 #### What's nearby - Fraser's Hill Golf Club - 2 min walk - 0.1 miles - Bird Interpretive Centre - 2 min walk - 0.1 miles - Hemmant Trail - 5 min walk - 0.3 miles - Abu Suradi Trail - 9 min walk - 0.5 miles - Pine Tree Trail - 17 min walk - 0.9 miles #### Getting around - Kuala Kubu Bharu Station - 46 min drive - Subang (SZB-Sultan Abdul Aziz Shah) - 146 min drive #### Restaurants - ‪Glass House Frasers - ‬1 min walk - ‪Hillview Restaurant & Bar - ‬11 min walk - ‪Aida Daniya Restaurant & English Teahouse - ‬11 min walk - ‪Arzed Restaurant - ‬11 min walk - ‪Ye Old Smokehouse - ‬19 min walk ## About this property ### Wyndham Garden Shahzan Fraser's Hill Hotel near Fraser's Hill Golf Club An adjacent golf course, a garden and a playground are just a few of the amenities provided at Wyndham Garden Shahzan Fraser's Hill. Adventurous travellers may like the cycling and archery at this hotel. The on-site international cuisine restaurant, Lela Manja Restaurant, offers breakfast, lunch and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a business centre. Other perks include: - Free self-parking - Bike hire, express check-out and express check-in - A banquet hall, a 24-hour front desk and a gift shop Room features All 94 rooms include comforts such as safes and free bottled water. Extra amenities include: - Recycling and LED light bulbs - Bathrooms with showers and bidets - 20-inch LCD TVs with satellite channels - Balconies, electric kettles and daily housekeeping ## Similar properties ![Family Apartment | Valley view](https://images.trvl-media.com/lodging/58000000/57530000/57526200/57526187/17fd7656.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pines Raub - Kitchen - Parking included - Free WiFi - Restaurant 6.6 11 reviews £80 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=57526187&PinnedHotelID=57526187&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/29000000/28890000/28880100/28880041/8213da91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sarang by the brook Kuala Kubu Bharu - Pool - Breakfast included - Air conditioning - Microwave 8.6 Excellent 70 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=28880041&PinnedHotelID=28880041&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/45000000/44830000/44827900/44827871/d95e0463.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Green Acres Fraser's Hill Raub - 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Free WiFi - Restaurant - Air conditioning - Parking available 7.2 Good 32 reviews £21 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=12983393&PinnedHotelID=12983393&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/79000000/78180000/78177600/78177543/e0a2d425.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kemuning Orchard Villaa Kerling - Pool - Air conditioning £2,449 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=78177543&PinnedHotelID=78177543&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/37000000/36100000/36093900/36093838/4e74ad66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Haven Retreat, B7-2-1 ( Silverpark Resort) Bukit Fraser - Kitchen [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=36093838&PinnedHotelID=36093838&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A restaurant ### Restaurants on site - Lela Manja Restaurant ### Things to do - 9-hole adjacent golf course - Archery - Bicycle rentals - Playground ### Family friendly - Laundry facilities - Playground ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 3 meeting rooms - Business centre ### Outdoors - Barbecue grill - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Wheelchair accessibility ### More - 4 floors - At least 80% lighting from LEDs - Banquet hall - Designated smoking areas - Local culture and ecosystem education ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 20-inch LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service ### More - Energy-saving switches in guestrooms - LED lighting - Recycling - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Alcohol is not served or permitted at this property ### Property is also known as Shahzan Inn Fraser's Hill Shahzan Inn Fraser Hill Bukit Fraser Shahzan Fraser's Hill Shahzan Fraser Hill Bukit Fraser Shahzan Fraser Hill Shahzan Inn Fraser\`s Hill Hotel Bukit Fraser Shahzan Inn Fraser Hill Shahzan Inn Fraser's Hill Wyndham Shahzan Fraser's Hill Wyndham Garden Shahzan Fraser's Hill Raub Wyndham Garden Shahzan Fraser's Hill Hotel Wyndham Garden Shahzan Fraser's Hill Hotel Raub ## Frequently asked questions ### Is Wyndham Garden Shahzan Fraser's Hill pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Wyndham Garden Shahzan Fraser's Hill? > Self-parking is free at this property. ### What time is check-in at Wyndham Garden Shahzan Fraser's Hill? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Wyndham Garden Shahzan Fraser's Hill? > Checkout is at noon. ### Where is Wyndham Garden Shahzan Fraser's Hill located? > Situated in Raub, this hotel is steps from Fraser's Hill Golf Club. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Wyndham Garden Shahzan Fraser's Hill Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.0 Cleanliness ### 7.8 Location ### 7.4 Staff & service ### 7.4 Eco-friendliness ### 5.8 Property conditions & facilities 10 - Excellent 17 8 - Good 37 6 - Okay 50 4 - Poor 26 2 - Terrible 13 ### 8/10 Good #### vijay 26 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay Breakfast was more to local taste and kind of same everyday until i requested reception to change something on last day. All in all place is ok and quite. The weather was pleasant too. ##### vijay Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Richard 10 Oct 2023 Liked: Staff & service Good overnight stay at Shahzan Inn at Bukit Fraser. Very convenient and nice restaurant for dinner and breakfast. ##### Richard Stayed 1 night in Oct 2023 ### 6/10 Okay #### Verified traveller 11 May 2016 Disliked: Staff & service, property conditions & facilities #### Cool Gateaway I had a relaxing trip. ##### Verified traveller ### 6/10 Okay #### Richard Teo Koon 6 Oct 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities I like the location, walking distance to the town centre. Bed was firm and towels are clean. Food at restaurant is good, thanks to the Chinese chef. But the room needs a major renovation. Inadequate lighting, dusty windows, floor and balcony. No chair in my room. Table falling apart, toilet bathroom needs repair. No Wifi in room. It should be 2.5 stars not 3 stars. ##### Richard Teo Koon Stayed 2 nights in Oct 2022 ### 4/10 Poor #### Shoma 12 Jan 2024 Liked: Staff & service Disliked: Cleanliness シャワーが水しかでず、枕にトコジラミがいた。 朝食はとても美味しかった ##### Shoma Stayed 1 night in Jan 2024 ### 4/10 Poor #### Hidehito 4 Jan 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 朝のレストランの男性従業員の態度は最悪 ホスピタリティという言葉とは真逆だった マレーシアの田舎のホテルではよくあるが、コップも汚くてとても使う気になれない 二度と泊まらないと思う ##### Hidehito ### 6/10 Okay #### Juncong Jonathan, Singapore 31 Jan 2022 Liked: Staff & service Disliked: Property conditions & facilities There was a party going on and other guests were singing KTV till 12am. Could hear their singing from our room ##### Juncong Jonathan Stayed 2 nights in Jan 2022 ### 8/10 Good #### Choon Wah 7 Dec 2021 Liked: Staff & service Disliked: Property conditions & facilities We pay RM35 for two persons with twin sharing.It comes with a decent buffet breakfast.The hotel is quite old and it needs a facelift.It is the centre of most hiking trails.But for the price I paid for,I have nothing to complain about ##### Choon Wah Stayed 1 night in Dec 2021 ### 6/10 Okay #### Saujatya 11 Dec 2020 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Good Service, Facilities are a bit run-down. I have seen the condition deteriorating over the years. Understandably, the facilities are visibly affected due to the macro-economic conditions of the pandemic, especially Room Number 314. They seem to be trying hard to keep the lights on. Best wishes to them. ##### Saujatya Stayed 2 nights in Dec 2020 ### 2/10 Terrible #### Verified traveller 7 Aug 2020 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities No hot water supply and all plugs cannot be used. Room is super old. ##### Verified traveller Stayed 1 night in Jul 2020 ### 10/10 Excellent #### nasa 4 Apr 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort great ##### nasa Stayed 1 night in Mar 2020 ### 4/10 Poor #### Verified traveller 15 Feb 2020 Liked: Staff & service Disliked: Cleanliness Dirty carpet ##### Verified traveller Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller 2 Dec 2019 Liked: Staff & service, amenities There is a beautiful view. The place is really cool ##### Verified traveller Stayed 1 night in Nov 2019 ### 6/10 Okay #### NIK NOR AZMAN 26 Nov 2019 Disliked: Cleanliness #### Old hotel with seasoned facilities The pillow and towel are a little bit smelly. A few things leftovers from previous customers were still in the drawers on both rooms that I rented! The carpet feel sticky. However the breakfast is good and the hotel situated at prime location. ##### NIK NOR AZMAN Stayed 1 night in Nov 2019 ### 6/10 Okay #### Verified traveller 12 Nov 2019 Liked: Staff & service Disliked: Property conditions & facilities need to improve hotel facilities.. ##### Verified traveller Stayed 1 night in Nov 2019 ### 2/10 Terrible #### Verified traveller 10 Nov 2019 Disliked: Cleanliness, amenities, property conditions & facilities A very old and not well maintain hotel! Room with stale smell: from carpet, bed sheet and bed cushion! The room was not clean thoroughly, as dirt and stain can be easily found on floor, bed sheet, mosquito net...! There is a used towel hung behind the toilet's door and no toilet paper provided! Totally disappointed with this kind of hotel management! ##### Verified traveller Stayed 1 night in Nov 2019 ### 2/10 Terrible #### Verified traveller 5 Nov 2019 Disliked: Cleanliness The room that we stayed was very poorly cleaned. It’s very dusty and I actually think it has not been cleaned in a long time. The toilet is horrible. It has dead moths and lizard droppings all over the floor. The shower was filthy. The room was not worth the price we paid. On the other hand, the breakfast spread was okay considering. They had a variety of food including cereals, nasi lemak, fried koey teow, bread butter pudding and salad. Please improve on the cleanliness of your room! ##### Verified traveller Stayed 1 night in Nov 2019 ### 8/10 Good #### Verified traveller 1 Sept 2019 Liked: Staff & service, amenities, property conditions & facilities The hotel is well located for birdwatching which was the reason for our trip. There is an excellent restaurant on site and ample parking. ##### Verified traveller Stayed 3 nights in Aug 2019 ### 6/10 Okay #### Verified traveller 11 Jul 2019 Disliked: Property conditions & facilities トイレの紙がすぐになくなる　トイレ近くで水漏れがあり ##### Verified traveller Stayed 4 nights in Jul 2019 ### 4/10 Poor #### TAK LING 8 Jul 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad experience in Fraser Hills 1\. Telephone system doesn't work 2. There is no air-condidtion inside the room but the electronic fan can be provided upon request, however, we don't know until we get this information from the tour guide 3. The power supply shutdown for half an hour in night time, and service center doesn't update us the status when the electricity can be resumed. 4. The electronic key system doesn't work, we ask for the replacement of the key, and reception keep saying that the key is valid. 5. We used their laundry service, but we have to get back the clothes by ourselves without delivering to the room. 6. We booked the room through hotels.com, but they cannot find the booking record when we checkin in the counter. ##### TAK LING Stayed 2 nights in Jul 2019 ### 2/10 Terrible #### Verified traveller 1 Jun 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor maintenance,broken furniture,dirty Although lobby area and dining area looks okay..but the hotel room is so bad!No maintenance at all,yellow stains on the wall,broken dressing table lamp,electric broke down while using certain switch,mattress full with stains,broken mosquito net with huge mosquitoes disturbing our sleep.,no fan and the room is so stuffy.,balcony is so dirty!wardrobe broken,dressing table broken.Last but not least,scary sound heard while we were sleeping..Please,fraser hill is such a lovely tourist place but if you cant keep good maintenance for your hotel,no tourist will ever stay there.Kindly improve and make renovation and maintain good quality stay for your customer.By far one of the worst experience among hotel stays. ##### Verified traveller Stayed 1 night in May 2019 ### 4/10 Poor #### Verified traveller 28 May 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities property is in very poor condition. some upgrading works are required to remain competitive. ##### Verified traveller Stayed 1 night in May 2019 ### 4/10 Poor #### Verified traveller 17 May 2019 Disliked: Property conditions & facilities, room comfort #### Not a very comfortable stay. Not very good stay. Hotel and room very run down. No wifi. Bad reception for Digi.No internet and no mobile connection. Breakfast poor and basic. ##### Verified traveller Stayed 2 nights in May 2019 ### 2/10 Terrible #### Verified traveller 11 May 2019 Seems a nice hotel as you arrive, lobby and dining / breakfast area very pleasant, just don’t take a bedroom. The rooms are terrible, dusty, dark, smell, the bathroom looked dirty, because of the old and broken tiles. I didn’t dare to take a shower, wash on sink! Sat in lobby for the evening, too depressing in room. Apart from that great location for bird watching. You have to be committed! ##### Verified traveller Stayed 1 night in May 2019 ### 4/10 Poor #### Verified traveller 19 Apr 2019 Disliked: Cleanliness, amenities, property conditions & facilities One of the worst and run down place Ive been to. 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