Title: First Residence Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # First Residence Hotel Hotel in Chukai with 24-hour front desk and restaurant ![Deluxe | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/13000000/12630000/12624400/12624383/85e73ebf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/13000000/12630000/12624400/12624383/d585d8c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/13000000/12630000/12624400/12624383/0814d51d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/13000000/12630000/12624400/12624383/554157c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/13000000/12630000/12624400/12624383/d942cec0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies First Residence Hotel provides a practical base in the business district. Guests connect using in-room WiFi, enjoy meals featuring regional cuisine at the restaurant, and appreciate conveniences like elevator access and round-the-clock front desk assistance. 6.2 ## Popular amenities - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=12624383&PinnedHotelID=12624383&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=12624383&PinnedHotelID=12624383&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=12624383&PinnedHotelID=12624383&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=12624383&PinnedHotelID=12624383&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12624383&PinnedHotelID=12624383&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12624383&PinnedHotelID=12624383&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12624383&PinnedHotelID=12624383&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12624383&PinnedHotelID=12624383&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuantan-Hotels-First-Residence-Hotel.h12624383.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuantan-Hotels-First-Residence-Hotel.h12624383.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.23289%2C103.42520&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bPI3z6CSi0cih-RAt2MOlAZawa8=) 119, Jalan Sulaiman, Bandar, Chukai, Terengganu, 24000 #### What's nearby - Central Point Kemaman Mall - 7 min walk - 0.4 miles - Sultan Ahmad Mosque - 12 min walk - 0.7 miles - Pantai Cherating - 16 min drive - 8.7 miles - Cherating Turtle Sanctuary - 18 min drive - 10.1 miles - Cherating Beach - 20 min drive - 11.5 miles #### Restaurants - ‪Pasar Kemaman - ‬3 min walk - ‪Kedai Kopi Klasik - ‬3 min walk - ‪Kedai Kopi Kemaman - ‬2 min walk - ‪Restoran MZF - ‬3 min walk - ‪Limbong Seafood Restaurant - ‬6 min walk ## About this property ### First Residence Hotel Hotel in the business district First Residence Hotel provides a restaurant and more. Stay connected with free in-room WiFi. Additional perks include: - A 24-hour front desk, a TV in reception and a lift Room features All 99 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and bidets - LCD TVs with satellite channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/5000000/4430000/4420900/4420812/5ee564a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Resorts World Kijal Kijal - On private beach - Pool - Free WiFi - Restaurant 8.0 Very good 248 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=4420812&PinnedHotelID=4420812&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - A restaurant ### Things to do - TV in common areas ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - 1 building - 3 floors ## Room amenities ### Bathroom - Bidet - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 8:00 AM; check-in end time: 1:00 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MYR 50.00 per day We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as First Residence Hotel Cukai First Residence Cukai First Residence Hotel Chukai First Residence Chukai First Residence First Residence Hotel Hotel First Residence Hotel Chukai First Residence Hotel Hotel Chukai ## Frequently asked questions ### Is First Residence Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at First Residence Hotel? > First Residence Hotel doesn't offer parking. ### What time is check-in at First Residence Hotel? > Check-in start time: 8:00 AM; check-in end time: 1:00 AM. ### What time is check-out at First Residence Hotel? > Checkout is at noon. ### Where is First Residence Hotel located? > Located in the heart of Chukai, this hotel is within a 15-minute walk of Central Point Kemaman Mall and Sultan Ahmad Mosque. Bukit Geliga Ch' Akob is 2.1 mi (3.5 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## First Residence Hotel Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 6.8 Location ### 6.6 Staff & service ### 2.0 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 4 8 - Good 17 6 - Okay 10 4 - Poor 10 2 - Terrible 6 ### 2/10 Terrible #### Muhammad Asyraf 7 May 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible. No one at the reception and we have to wait for more then 15mins before get into our room. The hotel a bit dull and the smell is terrible like an old building. Poor cleanliness. You can see dust from the fan ventilation inside toilet ##### Muhammad Asyraf Stayed 2 nights in May 2022 ### 6/10 Okay #### Verified traveller 1 Feb 2020 Disliked: Amenities Nothing interesting. ##### Verified traveller Stayed 3 nights in Jan 2020 ### 6/10 Okay #### Fion 31 Jan 2020 Liked: Staff & service, amenities, property conditions & facilities Ada lipas kecil dalam bilik ##### Fion Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller 14 Dec 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The area a reception you would think the rest of the hotel would be a great experience. Not the case. The hallway to the room has old stained carpets. The hotels smell is a musty odour. The room also smelt the same and felt damp. The shower head was leaking. ##### Verified traveller Stayed 4 nights in Dec 2019 ### 4/10 Poor #### Verified traveller 26 Nov 2019 Liked: Staff & service Disliked: Cleanliness, room comfort #### Musty hallway and room The price was okay. Firstly I was given a small room but no smell. Then, the water heater got short circuit, so I was transferred to another room for the other night, a bigger room but the room was so musty. I had to ask for some air freshener from the staff. They were kind to give me one but it wasn't much help. ##### Verified traveller Stayed 2 nights in Nov 2019 ### 6/10 Okay #### Verified traveller 1 Nov 2019 just nice. hotel kat tengah2 bandar. senang nak cari makan, parking pun dekat. ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Tuk, New New York 9 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super fast wifi ##### Tuk Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller 4 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the Pool! ##### Verified traveller Stayed 1 night in Apr 2019 ### 8/10 Good #### Ahmad 27 Feb 2019 Liked: Cleanliness, staff & service Just ok & all right ##### Ahmad Stayed 1 night in Feb 2019 ### 2/10 Terrible #### Sog, Malaysia 10 Oct 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Poor hotel With a broken bathroom’s door, a spoilt shower holder, loose shower and smelly room. ##### Sog Stayed 1 night in Oct 2018 ### 4/10 Poor #### Verified traveller 21 Aug 2018 Dirty and with strong smoking smell ##### Verified traveller Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Nurhafizah 3 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### awesome place Nice place.. Spacious..clean..easy access to many shops,restaurant and banks.. Walking distance.. ##### Nurhafizah ### 6/10 Okay #### Alfred 21 Jan 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Convenient town hotel Simple, new and clean. Conveniently located in the town center. However the room, without windows, was a bit claustrophobic. ##### Alfred Stayed 1 night in Jan 2018 ### 8/10 Good #### Verified traveller 7 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Affordable good stay and nice hotel. Good location and easy to chill out... Overall the hotel service was good and assistance from reception are welcoming. ##### Verified traveller Stayed 1 night in Sep 2017 ### 8/10 Good #### Zulqarnain 14 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Venue Value for money. Very near to attraction venue. ##### Zulqarnain Stayed 1 night in Jul 2017 ### 8/10 Good #### WAN MOHAMMAD HAIZAN 26 Aug 2017 Liked: Cleanliness, property conditions & facilities, room comfort Having difficulty to get the car parking. ##### WAN MOHAMMAD HAIZAN Stayed 3 nights in Aug 2017 ### 8/10 Good #### hamid 7 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room is okay. Since i booked thru expedia they refuse my request to change room. ##### hamid ### 6/10 Okay #### Verified traveller 24 Dec 2016 Disliked: Staff & service, property conditions & facilities #### Purely for resting only Check in, the staff was not smiling at all. Dont expect a welcoming hello too. Reach my floor, as I step out of the lift, moldy smell filled the entire floor. As I enter the room, the same smell. Maybe bad airation. The smell gone after A/C was turn on. The bed was nice. The toilet too. Overall, like the title, purely for resting, for single, business trip traveller like me. Not suitable for those with family. One plus point though, the location is very strategic to all main point (banks, restaurant, petrol station, grocery market). walkable distance. ##### Verified traveller ### 4/10 Poor #### Mk 30 Sept 2016 #### Wifi So it said free wifi, but there's no wifi signal to be connected. Tries to contact staff through the room phone provided, fail to reach them. It was a tiring day for me ended up using my own phone data connection instead. ##### Mk ### 4/10 Poor #### Verified traveller 18 Sept 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unexpected Unexpected room.. Booking room get another room.. ##### Verified traveller ### 8/10 Good #### hani, my 17 Sept 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice hotel to stay I WAS CHARGED EXTRA RM10 PER HOUR FOR LATE CHECKED OUT ##### hani ### 2/10 Terrible #### Ger, Rotterdam 4 Aug 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very dirty hotel Very bad and dirty hotel, fungus and cockroaches in my room. In corridors nasty smell. ##### Ger ### 4/10 Poor #### Verified traveller 10 Jul 2016 Disliked: Cleanliness, staff & service, property conditions & facilities #### nice carpet, great bed the room advertised with "sea view" does not feature such. there is a strange smell on the 3rd floor. The room is rather comfortable, though. As for myself, the staff is hilariously unfriendly. ##### Verified traveller ### 4/10 Poor #### Verified traveller 1 Jul 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible experience. We have booked two rooms. One room is ok, however the other room was terrible. The housekeeping did not refill toilet paper, shampoo and shower gel, also the spoon for coffee making was missing. And the most scary thing was cockroach. Not only one, there are cockroaches walked on floor and on room desk. Receptionist was not so friendly in resolving problem also. Disappointed. ##### Verified traveller ### 2/10 Terrible #### NURUL 20 Jul 2023 ##### NURUL Stayed 2 nights in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Hotels in Nusa Penida](https://www.expedia.co.uk/Destinations-In-Nusa-Penida.d553248635996998487.Hotel-Destinations) > > [Radisson Blu Hotel & Spa, Limerick](https://www.expedia.co.uk/Limerick-Hotels-Radisson-Blu-Hotel-Spa.h898071.Hotel-Information) > > [Hockley House](https://www.expedia.co.uk/Birmingham-Hotels-Hockley-House.h18355858.Hotel-Information) > > [MarriottHotelsResorts Hotels in Tenerife](https://www.expedia.co.uk/Tenerife-Hotels-Marriott-Hotels-Resorts.0-0-d6047194--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Rothesay](https://www.expedia.co.uk/5Star-Rothesay-Hotels.s50-0-d9645.Travel-Guide-Filter-Hotels) > > [Hyatt Regency O'Hare Chicago](https://www.expedia.co.uk/Chicago-Hotels-Hyatt-Regency-OHare-Chicago.h5403.Hotel-Information) > > [InterContinental Dhaka by IHG](https://www.expedia.co.uk/Dhaka-Hotels-InterContinental-Dhaka.h18818.Hotel-Information) > > [Pet-Friendly Hotels in Aviemore](https://www.expedia.co.uk/Aviemore-Hotels-Pet-Friendly-Hotel.0-0-d4309-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [The Great Airport Place](https://www.expedia.co.uk/London-Hotels-The-Great-Airport-Place.h41967897.Hotel-Information) > > [Tanjong Jara Resort](https://www.expedia.co.uk/Dungun-Hotels-Tanjong-Jara-Resort.h892199.Hotel-Information) > > [Hotels with Gym in Spain](https://www.expedia.co.uk/Destinations-In-Spain-Hotel-With-Gym.0-0-d166-thotelwithgym.Hotel-Filter-Destinations) > > [Dinarobin Beachcomber Golf Resort & Spa](https://www.expedia.co.uk/Le-Morne-Hotels-Dinarobin-Beachcomber-Golf-Resort-Spa.h893749.Hotel-Information) > > [Point A Hotel Glasgow](https://www.expedia.co.uk/Glasgow-Hotels-Point-A-Hotel-Glasgow.h17151099.Hotel-Information) > > [Vdara Hotel & Spa at ARIA Las Vegas](https://www.expedia.co.uk/Las-Vegas-Hotels-Vdara-Hotel-Spa-At-ARIA-Las-Vegas.h2565824.Hotel-Information) > > [The Talbot Inn](https://www.expedia.co.uk/Ledbury-Hotels-The-Talbot-Inn.h4052195.Hotel-Information) > > [Henstead Hall](https://www.expedia.co.uk/Beccles-Hotels-Henstead-Hall-With-Apartment.h87484482.Hotel-Information) > > [Coast & City - Eglinton Street](https://www.expedia.co.uk/Portrush-Hotels-Coast-City.h38954749.Hotel-Information) ### Flights > [Flights from Paisley (GLA) to Heraklion (HER)](https://www.expedia.co.uk/lp/flights/gla/her/glasgow-to-heraklion) > > [Flights from Manchester (MAN) to Braga (BGZ)](https://www.expedia.co.uk/lp/flights/man/bgz/manchester-to-braga) > > [Flights from Winnipeg (YWG) to Toronto (YYZ)](https://www.expedia.co.uk/lp/flights/ywg/yyz/winnipeg-to-toronto) > > [Flights from South Burlington (BTV) to London (LHR)](https://www.expedia.co.uk/lp/flights/btv/lhr/burlington-to-london) > > [Flights from Orlando (MCO) to New York (LGA)](https://www.expedia.co.uk/lp/flights/mco/lga/orlando-to-new-york) ### Cars > [Car hire in Melbourne](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Orlando-Melbourne-Intl.d4344909.Car-Hire-Guide) ### Activities > [Things to do in Drama](https://www.expedia.co.uk/Things-To-Do-In-Drama.d6060333.Travel-Guide-Activities) ### Packages > [Brunswick Moviebowl](https://www.expedia.co.uk/Brunswick-Moviebowl-Londonderry.d553248621532490340.Attraction) > > [Victoria Gardens](https://www.expedia.co.uk/Victoria-Gardens-Brighton-City-Centre.d6081251.Attraction) > > [Barn Theatre](https://www.expedia.co.uk/Barn-Theatre-Welwyn-Garden-City.d553248621532492007.Attraction) > > [Ripley's Believe It Or Not Museum](https://www.expedia.co.uk/Ripleys-Believe-It-Or-Not-Museum-Downtown-Gatlinburg.d6127396.Attraction) ### General > [Visit Manor Park](https://www.expedia.co.uk/London-Manor-Park.dx553248634838836690)