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"The frontdesk staff (lady on duty on 5th April) was extremely pleasant and helpful. We really appreciated her. The restaurant was however, really slow. We understood the gas issues but we had to wait for one hour even for available menu’s, food to be served to us. Our kids were in hunger. The rooms were clean, property is well maintained and apart from food, everything else was positive. "

"All good, very old property with less maintainence"

"Excellent location ambience and great staff"

"Property is lovely but the rooms need upgrade. Excellent food!"

"Stinky Bathroom"

"I had booked this room for my father . When they reqched the hotel, the caretaker told him that no payment or booking had been received. After my dad showed the reciept and payment, the manager turned up about half an hour later . They told my father that a room wasn't available and asked my father for a 1000 Rs deposit for another room. My dad refused to pay any further sum, and informed them that if they did not arrange another room or refund the paid amount he would apporach the police . They were then made to wait another hour before another room was arranged ,which was of poor quality. We had paid for breakfast but nothing was arranged and no courtesy call or check by the owners of Nilgiri inn was done. This is a terrible experience for my Dad who's about 76 years old having to endure this fraud and torment especially from a so called trustable website like Hotel.com and booked through the proper means from UK. They "

"Wonderful stay with the best crew working around the clock for good food and for any other help. We will definitely be back, owner is also a nice person when she came , she said hi to us and ensured our stay was pleasant. The crew, Ragu, Siva, Raja and Ramesh are so polite and humble and helpful. "

"Great stay"

"Yes. Loved the service"