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Reviews of The Dolphin Palace

4 out of 5
The Dolphin Palace
Balindi, No-7 Mouja, Haringhata, near Kalyani More, Kalyani, West Bengal

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfect for my purpose.Room is also good. Early risers (7:30am) face problem in getting breakfast. Also 24×7 room service not available.
Stayed 1 night in Jan 2020

2/10 Terrible

SINGH, DELHI

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated very poor service...Food was also not upto the mark..
Stayed 2 nights in Dec 2019

10/10 Excellent

Nicky, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with brilliant staff made us feel welcome and accommodated us in every way. They were particularly brilliant after a very late arrival where the chef came in specially to serve us. We would stay there if we were to visit Kolkata again. Fantastic hotel.
Stayed 13 nights in Nov 2018
Response from OM on 28 Nov 2018
Thanks for your reviews . We are very happy to serve you

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from OM .. on 21 Nov 2018
Thank you, your reviews are important to us .. Happy to serve you ..

8/10 Good

Abhilash, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silent area but a lot of construction going on currently.
Stayed 2 nights in Oct 2018
Response from OM on 21 Nov 2018
We try to provide you better Service & Environment ..

10/10 Excellent

Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 16 Jan 2018
Dear Guest, Greeting from The Dolphin Palace !!! I thank you for your feedback on the Trip Advisor and am very happy to note that you were satisfied with your overall stay in the hotel. We are really motivated to see that you liked everything about the hotel be it the room experience , service & the staffs , or the overall experience at the hotel. We are grateful for your support and hope that our hotel will remain your preferred hotel on all your future visits to Kalyani We also look forward to welcome you back. Regards, Dipta Chatterjee General Manager