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"When asked for a head bed they have a plank. Finally had to sleep on the floor. . Also the condition of the rooms are bad "

"This was my 2nd time staying at ITC Sonar. My experience met my expectation. I try to be a low maintenance guest, however the hotel staff were always trying to ensure that my stay was comfortable. Housekeeping, room service, reception, laundry services, guest relations, checkin staff, security, gym staff, restaurant staff and managers were always doing their best to ensure that guests do not have a reason to complain about. The breakfast buffet had plenty of options. The restaurant staff...

"Excellent stay. From the moment we checked in to checkout, the staff went over and above to give us the incomparable Taj experience. The room was impeccable and cleaned with care and thoughtfulness. Would not think twice to come back here. Bimal, Alpan, Nunet (?), Wazim, and everyone at front desk, Nizam at the restaurant, the housekeeping staff, every single staff at this property made sure to give us an extremely comfortable and

stay - a big thank you! "

"I love the pool! "

"One of the best experiences I have ever had at a hotel. Everything was impeccable. The staff were amazing. The food options and drinks were both plentiful and reasonably priced for a 5 star hotel. Executive lounge was a treat. You are treated like royalty here. JW Marriott in Kolkata is perfection. I hope they don’t change and would be more than happy to return here."

"great breakfast, very spacious and

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"Amazing breakfast, staff, centrally located, roof top bar and swimming pool."