Protea Hotel by Marriott Knysna Quays

Photo gallery for Protea Hotel by Marriott Knysna Quays

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from room
In-room safe, desk, iron/ironing board, free WiFi

Overview of Protea Hotel by Marriott Knysna Quays

Protea Hotel by Marriott Knysna Quays

3.5 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Waterfront Drive, Knysna, Western Cape, 6570

Explore the area

  • Popular LocationKnysna Lagoon5 min walk
  • Popular LocationKnysna Quays6 min walk
  • Popular LocationThesen Island7 min walk
  • AirportPlettenberg Bay (PBZ)32 min drive

Choose dates to view prices

About this area


Protea Hotel by Marriott Knysna Quays is located in Knysna Central, a neighbourhood in Knysna with great shopping. Knysna Quays and Knysna Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cape Floral Region Protected Areas and Garden Route National Park. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and ziplining. Guests appreciate the hotel's central location.

What's nearby

  • Knysna Lagoon - 5 min walk
  • Knysna Quays - 6 min walk
  • Thesen Island - 7 min walk
  • Pledge Nature Reserve - 16 min walk
  • Bollard Bay - 13 min drive

Getting around

  • Plettenberg Bay (PBZ) - 32 min drive

About this property

Protea Hotel by Marriott Knysna Quays

3.5-star Knysna hotel in Knysna Central with free breakfast
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Additionally, spa services, a business centre and a meeting room are on-site.
Protea Hotel by Marriott Knysna Quays offers 123 air-conditioned accommodations, with laptop-compatible safes. LED televisions are featured in guestrooms.

This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages spoken

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (ZAR 30 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6 AM to 11 AM

Food and drink

  • Free English breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Breakfast Restaurant

Things to do

  • 18 holes of golf
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool


  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • A meeting room


  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace


  • Massages


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant


  • Fireplace in reception
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets


  • 32-inch LED TV
  • Premium channels


  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

See similar properties



Check-in from 2:00 PM - midnight
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: ZAR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Overall score and ratings


Very good

Rating 5 - Excellent. 103 out of 260 reviews
5 - Excellent 40%
Rating 4 - Good. 110 out of 260 reviews
4 - Good 42%
Rating 3 - Okay. 31 out of 260 reviews
3 - Okay 12%
Rating 2 - Poor. 12 out of 260 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 260 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities



4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyrhing was nice and acceptable. Website misleading, showing lagoon view photos of standard rooms, yet they all face inland.. on bus depot which is rather noisy. Only rooms with 2x double beds, i.e. more than 2 persons available at increased cost..2+ persons!
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to return to the Knysna Quays hotel . Great room ,lovely view and nice breakfast . The swimming pool is a real plus . Another enjoyable stay .
Stayed 3 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at protea knysna quays
Absolutely amazing. Loved the comfy king size bed. Absolutely spotlessly clean
Stayed 3 nights in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel well situated at the Waterfront. Plenty of restaurants and activities near by. Breakfast was nice and included. Staff were very nice and helpful. Parking was on site and costs 30 Rand/night. Next door parking is free but no security.
Stayed 1 night in Feb 2022

5/5 Excellent

Stayed 2 nights in Feb 2022