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Protea Hotel by Marriott Knysna Quays

3.5 star property
Hotel in Knysna with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Protea Hotel by Marriott Knysna Quays

Relax by the pool surrounded by lounge chairs and umbrellas, with a marina view.
Relax in a spacious room with a high ceiling, central spiral staircase, and comfortable seating area.
Enjoy meals in a stylish dining area with a central table, comfortable chairs, and a beautiful staircase.
Experience the perfect blend of modern and classic style in this inviting space, featuring a polished floor, round table, and staircase.
Relax in a spacious indoor area with a central seating area, sofa, chairs, and lamp.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
The current price is £65
includes taxes & fees
7 Aug - 8 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Single Beds, City View

Room, 2 Single Beds, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Mobile key entry
Laptop-compatible safe
Daily housekeeping
  • 170 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Separate bath and shower
Private bathroom
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Lagoon View (Poolside)

Room, 1 King Bed, Balcony, Lagoon View (Poolside) | Pool | Outdoor pool, pool umbrellas, pool loungers

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

Highlights

LED TV
Separate bedroom
Mobile key entry
Laptop-compatible safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View | Lake view

Family Room, 2 Double Beds, Lagoon View

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Separate bedroom
Private bathroom
Desk
Wardrobe
  • 207 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View | 1 bedroom, in-room safe, desk, iron/ironing board

Family Room, 2 Double Beds, Lagoon View

Highlights

Air conditioning
Heating
Fridge
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
  • 207 sq ft
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Waterfront Drive, Knysna, Western Cape, 6570

What's nearby

  • Knysna Lagoon - 2 min walk - 0.1 miles
  • Knysna Quays - 5 min walk - 0.3 miles
  • Knysna Waterfront - 5 min walk - 0.3 miles
  • Pezula Golf Club - 10 min drive - 5.0 miles
  • Leisure Isle - 14 min drive - 5.0 miles

Getting around

  • George (GRJ) - 57 min drive

Restaurants

  • ‪Salt & Petal - ‬1 min walk
  • ‪The Drydock Food Co - ‬8 min walk
  • ‪34 South - ‬7 min walk
  • ‪Anchorage Restaurant - ‬6 min walk
  • ‪Chatters - ‬6 min walk

About this property

Protea Hotel by Marriott Knysna Quays

Hotel located in Knysna Central
At Protea Hotel by Marriott Knysna Quays, you can look forward to free English breakfast, a free food/drink shopping service and a terrace. The on-site restaurant, Breakfast Restaurant, features pool views and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a garden.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms
  • A reception hall, a 24-hour front desk and a nature reserve
  • A computer station, free newspapers and ATM/banking services
Room features
All 123 rooms have comforts such as laptop-compatible safes, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
  • 32-inch LED TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

Afrikaans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (ZAR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Restaurants on site

  • Breakfast Restaurant

Things to do

  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's games
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (173 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 17 May 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Self-parking fee: ZAR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

Does Protea Hotel by Marriott Knysna Quays have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Protea Hotel by Marriott Knysna Quays?

As of 22 Jul 2025, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Knysna Quays on 7 Aug 2025 start from £65.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel by Marriott Knysna Quays pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Knysna Quays?

Self-parking is available for ZAR 30 per day.

What time is check-in at Protea Hotel by Marriott Knysna Quays?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Protea Hotel by Marriott Knysna Quays?

Checkout is at 11:00 AM.

Does Protea Hotel by Marriott Knysna Quays provide a shuttle to the airport?

Yes, there's an airport shuttle. A one-way fee applies.

Where is Protea Hotel by Marriott Knysna Quays located?

Located in Knysna Central, this hotel is within a 5-minute walk of Cape Floral Region Protected Areas and Knysna Lagoon. Knysna Quays and Knysna Waterfront are also within 10 minutes.

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Protea Hotel by Marriott Knysna Quays Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 143 out of 322 reviews
Rating 8 - Good. 126 out of 322 reviews
Rating 6 - Okay. 38 out of 322 reviews
Rating 4 - Poor. 11 out of 322 reviews
Rating 2 - Terrible. 4 out of 322 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking, close to great dining options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, very clean

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
Stayed 2 nights in Dec 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

return visit

nice return visit--well worth it--staff very good
Stayed 5 nights in Feb 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting.
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
Stayed 5 nights in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Convenient location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and very good location
Stayed 3 nights in Oct 2023

10/10 Excellent

Gine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For staying in Knysna it is a perfect location: we had a room with a view over the lagoon, they offer breakfast, parking (which will cost 30ZAR extra per day). The staff was super friendly and helpful. you have a nice pool area. And you are right at the waterfront which is beautiful to walk around - or you can go for dining, boat tours.
Stayed 1 night in Feb 2025

8/10 Good

Dheeraj

Liked: Staff & service
Superb place by waterfront
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service
We stayed for two nights in a room with a view over the harbour. The room felt a bit dated and the walls quite thin (so much so we got a call from reception asking us to turn our tv volume down as next door found it too loud - this was before 10pm). Reasonable breakfast options. We ate dinner at two local restaurants, as the hotel restaurant is only for breakfast, but getting a table could be a challenge on busy days.
Stayed 2 nights in Mar 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient and pleasant hotel in which to stay. Well worth paying the extra for a room with a lagoon view. Breakfast was excellent.
Stayed 6 nights in Feb 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect! Surrounded by shops, restaurants and the Marina. Would have enjoyed a extra day in Knysna.
Stayed 1 night in Aug 2021

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Good pool area to relax. Safe and easy walk to town and on the doorstep of harbour restaurants. Nice view of harbour from room. A little dated compared to other hotels we’ve stayed during our travels but good and convenient nonetheless.
Stayed 2 nights in Feb 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Just love Knysna
Stayed 2 nights in Mar 2024

8/10 Good

salma

Liked: Cleanliness
No dining options or room service
Stayed 3 nights in Dec 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 211

Its always great! Staff excellent. Only complaint is the bed which needs to be replaced. Awoke with both our bodies sore. Thx
Stayed 2 nights in Dec 2022

6/10 Okay

Russell

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel was fine. Bed was perhaps a bit too firm, even though we like a firm bed! The disappointment was the wifi, which was very poor. It either would not connect, or connected and then disconnected again very quickly. Or claimed the password was incorrect. Hotel did send somebody to reset the router, but that did not help.
Stayed 3 nights in Aug 2021

4/10 Poor

Maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Reception and info not good

Felt the staff were not well trained and very disinterested. No one told us when we arrived our rate included breakfast so missed it the first day. Also the tap water was very brown, again not explained on arrival, on asking just told OK to drink! Frankly I didnt want to shower in it ! Everyone we asked in town said not to drink the water. The manager did take the time to come and apologise which was appreciated.
Stayed 2 nights in Feb 2023

10/10 Excellent

Luani Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amamos!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom custo beneficio, ótima localização!

Localização ótima, bem do lado do pier com lojinhas e restaurantes. O hotel no geral é super bom, quartos um pouco mais antigos, mas tamanho ótimo e banheiro muito bom também. A localização dele foi o ponto forte. Knysna é uma cidade muito fofa e acolhedora, vale a pena passar por lá para conhecer.
Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, 5 big stars. Everything was perfect we couldn’t have asked for anything more, lovely friendly staff. Lovely restaurants nearby, safe to walk to. Excellent, thank you.
Stayed 4 nights in Mar 2025

10/10 Excellent

Victoria

Stayed 2 nights in Mar 2025

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Karen

Stayed 3 nights in Feb 2025