4.8/5 Exceptional! (1,877 reviews)
I loved the fact that we had a kitchenette which included a stove top, cooking utensils, pots and pans, microwave, and mini fridge! Because of these amenities, we were able to grocery shop to bring food back to the hotel to prepare and save money because it is expensive in Iceland! We go or complimentary coffee and nesquick cups to prepare with a coffee maker as well, all of which came with the room. The room was freshly stocked with supplies every day and if you didn’t want housekeeping to clean, you can put a tag on the door saying “Do not disturb”. You are also provided with hotel robes, ear plugs, and hairdryer, and the shower was nice. The only complaint I had is that the hotel staff, although incredibly nice, did not seem to go out of their way to answer any of my questions. They did not seem to be knowledgeable about certain things and if they did not know the answer, gave false information or none at all. This was extremely inconvenient. The parking garage right down the same street of the hotel is probably the best route to go when finding parking because it is affordable and you won’t get any tickets. I also was informed there was someone at the desk at all times so if we had a question, someone would be available to answer. However, on check-out morning, no one was in the lobby so I could turn in the hotel pass. We just left the room key on the table in the room because we had to catch our flight earlyOverall, I would recommend this hotel because it was beautiful!
Reviewed on 20 Oct 2021