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On the beach, sun-loungers, beach umbrellas, 2 beach bars
On the beach, sun-loungers, beach umbrellas, 2 beach bars
On the beach, sun-loungers, beach umbrellas, 2 beach bars
2 outdoor pools

Guest reviews

4.5 out of 5 Wonderful
42 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationMapenzi Beach11 min walk
Popular LocationKiwengwa Beach4 min drive
Popular LocationMuyuni Beach8 min drive
AirportZanzibar (ZNZ-Zanzibar Intl.)86 min drive

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  • Deluxe Sea Side Ocean View

    5/5 guest room rating

    Room amenities

    • 592 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Sea Side Ocean View
  • Master Suite

    Room amenities

    • 1076 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsMaster Suite
  • Deluxe Garden Side Ocean View

    5/5 guest room rating

    Room amenities

    • 592 sq ft
    • Partial ocean view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Garden Side Ocean View

About this area

Kiwengwa

Located in Kiwengwa, Neptune Pwani Beach Resort & Spa - All Inclusive is on the beach. The area's natural beauty can be seen at Kiwengwa Beach and Mapenzi Beach.
Visit our Kiwengwa travel guide
View in a map
Popular Location

What's nearby

  • Mapenzi Beach - 11 min walk
  • Kiwengwa Beach - 4 min drive
  • Muyuni Beach - 8 min drive
  • Pongwe Beach - 24 min drive
  • Mnemba Island - 48 min drive

Getting around

  • AirportZanzibar (ZNZ-Zanzibar Intl.) - 86 min drive

Restaurants

  • Pwani — 1 min walk
  • Namaste — 1 min walk

About this property

Neptune Pwani Beach Resort & Spa - All Inclusive

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Neptune Pwani Beach Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. All 150 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Guests will also find coffee/tea makers, hairdryers and safes.
Neptune Pwani Beach Resort & Spa - All Inclusive offers 150 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Kiwengwa hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is equipped with Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–9:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Fitness centre
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Facials
  • Massages
  • Turkish bath/hammam

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 235

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Neptune Pwani
Neptune Pwani Beach
Neptune Pwani Beach All Inclusive
Neptune Pwani Beach All Inclusive Kiwengwa
Neptune Pwani Beach Resort All Inclusive
Neptune Pwani Beach Resort All Inclusive Kiwengwa
Pwani Neptune
Neptune Pwani Beach Resort Spa All Inclusive
Neptune Pwani & Spa Inclusive
Neptune Pwani Beach Resort & Spa - All Inclusive Hotel
Neptune Pwani Beach Resort & Spa - All Inclusive Kiwengwa
Neptune Pwani Beach Resort & Spa - All Inclusive Hotel Kiwengwa

Frequently asked questions

Can I cancel my reservation for free at Neptune Pwani Beach Resort & Spa - All Inclusive and receive a full refund?
Yes, Neptune Pwani Beach Resort & Spa - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Neptune Pwani Beach Resort & Spa - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Neptune Pwani Beach Resort & Spa - All Inclusive?
As of 29 Sep 2020, prices found for a 1-night stay for 2 adults at Neptune Pwani Beach Resort & Spa - All Inclusive on 2 Oct 2020 start from £284, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Neptune Pwani Beach Resort & Spa - All Inclusive have a pool?
Yes, this property has 2 outdoor pools.
Is Neptune Pwani Beach Resort & Spa - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Neptune Pwani Beach Resort & Spa - All Inclusive?
Self-parking is free at this property.
What time is check-in at Neptune Pwani Beach Resort & Spa - All Inclusive?
Check-in is from 2:00 PM to anytime.
What time is check-out at Neptune Pwani Beach Resort & Spa - All Inclusive?
Checkout is at 11 AM.
Does Neptune Pwani Beach Resort & Spa - All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 235 applies.
Where is Neptune Pwani Beach Resort & Spa - All Inclusive located?
Nestled on the beach, this Kiwengwa hotel is within 1 mi (2 km) of Kiwengwa Pongwe Forest, Kiwengwa Beach and Mapenzi Beach. Muyuni Beach is 2.6 mi (4.1 km) away.
4.5
Wonderful
42 reviews
5 - Excellent
27
4 - Good
12
3 - Okay
1
2 - Poor
1
1 - Terrible
1

4.7/5

Cleanliness

4.5/5

Staff & service

0.0/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
The beach was gorgeous. I know a lot of people said you couldn’t swim for some reason but I had no problem at all. There were some seaweed/grassy patches but you could easily avoid them and just be in the white powdered sand. The facilities were clean and unique. I loved all the wood. The cleaning ladies were very friendly and cleaned the room daily and also did a turn down service in the evening where they sprayed for mosquitos. I don’t think I saw one mosquito the whole time I was there! The pool was beautiful! Service is a tad slow but it’s vacation so we were not in a rush for anything. You could always go to the bar or swim up to the bar to get a drink if you couldn’t wait for a server to come around. The property was well maintained with beautiful flowers and landscaping. The food was good. I wasn’t blown away by any of it but I also didn’t have a bad experience at all. Just overall good food. We tried the Italian and the Indian specialty restaurants which were all inclusive and they were good. The Indian was the best. The main restaurant buffet was decent. We did not try the Thai restaurant (which was also in the all-inclusive package) and we did not try the seafood restaurant which was NOT in the all-inclusive. Overall it was a very pleasant experience and I would go back if the opportunity arises.
Stayed 3 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful experience staying at the Neptune Pwani Resort & Spa. The food was excellent, especially on African Night. The staff are professional yet very friendly making every effort to help make my stay as comfortable as possible. That was important to me since I was traveling as a single woman. The purpose of this trip was to celebrate my 70th birthday. The restaurant staff surprised me with a Birthday Cake, Swahili style birthday song and dancing. It was fantastic!! The spa was relaxing yet energizing and nightly entertainment was enjoyable also.
Stayed 5 nights in Jun 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent vacation!
Service and food were excellent. The pools amazingly clean and beautifully designed. Our rooms were beautiful.
Stayed 4 nights in Dec 2017

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