Kite Beach

Staff is amazing. Hands down. But the room smellt really musky, turned out the filter was mouldy, room smelt like air freshener for 2 days, then it went back to musky (our clothes smelt like our room by the end).. beer is the best at the sportsbar, everywhere else its a little water down. Again, staff amazing. I always had enough water and snacks in my room. Was very well treated. Restaurants - buffet is good, and the italian and the steak house, everything else very mediocre. The music is insanely loud at the pool and the beach, all morning and afternoon, definitely not the place to take my elderly mom, but would've been a better vibe with my boyfriend (in our 30s). Over all, I'd give it a 10/10 given the price, but I've traveled to turks and caicos and other islands at 5 star hotels and this wouldn't come close to it. And next time with my mom specifically, I would book an adults only and maybe spend a little more. I would come back here with my boyfriend, though. Next door to us was a family with young kids and we could hear them through the night.. we talked to them and it helped a bit. But hey, sunshine, unlimited drinks, and a huge variety of food, it was a great get away.

The staff was amazing! Henry at the excellence bar, Adrian at the Gusto restaurant and Mary at the sunset swim up bar were all fantastic! The rooms were cleaned every day. From everyone at the welcome desk that unloaded our luggage to the gentleman that showed us around the resort to all the workers on the beach they were all accommodating.

We booked a king bed and Expedia said n upgraded room. At arrival we were moved to the upgrade room but it was not a king bed. They said they could move us until the next day. which they did but to the lowest rated rooms