My husband and I stayed in a suite at the Carambola Hotel for six days. Our stay was not pleasant; first, the water in one of the bathroom sinks was not properly draining; second, the couch was dirty; we would use the extra towels provided before sitting on the chair; third, the entrance to the suite smelled like urine, and finally, but most importantly, cockroaches invaded our stay. My husband and I killed cockroaches every night. Imagine going to the fridge and finding an intrusion of cockroaches on the door staring at you. It was revolting, and they were everywhere. I did leave a gift on the table at your hotel, raid! We will not stay with you again, nor would we recommend it to anyone else.
One thing that help our stay was the head maintenance personnel, Pablo who was absolutely helpful with some containers we needed assistance with, very kind man! Thank you Pablo!
