Kings End Preserve

Food and service at the Taste 1864 restaurant were excellent! Room was spacious, modern, and clean. Staff was very friendly and helpful.

Clean room Excellent service Good location

The best thing about this hotel is the location. It's in a very good spot and walkable to a lot of shopping and restaurants and a short uber ride to other sites. It was a disappointing experience though. It's not that the staff were mean but they weren't exactly eager to help or approachable from the time I got there and wanted to leave my bags until check-in time. Anyway, the hotel lost power for several hours which wasn't great. Thankfully their a/c will give you frostbite if you leave it on for a few mins so my room never got too hot since it was cool from earlier in the day. The cable had issues. I would turn on the TV and a few minutes later, it would shut off. And the wifi was horrible. I guess the good news is the price was affordable and the location was great but I think they should upgrade the very few things guests are offered and expect.