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Reviews of Motel 6 King City, CA

2 out of 5
Motel 6 King City, CA
3 Broadway Circle, King City, CA

Reviews

6.4
Rating 10 - Excellent. 102 out of 515 reviews" "
Rating 8 - Good. 131 out of 515 reviews" "
Rating 6 - Okay. 121 out of 515 reviews" "
Rating 4 - Poor. 77 out of 515 reviews" "
Rating 2 - Terrible. 84 out of 515 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

DAISY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the property. It was quiet and felt safe
Stayed 2 nights in Apr 2024

6/10 Okay

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except the bed was too hard for my taste!
Stayed 1 night in Apr 2024

6/10 Okay

Matthew

Stayed 1 night in Apr 2024
Response from Nancy Y. on 1 May 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Mahogani

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the worst that I have experienced by far. From the terrible customer service, to the dirty hotel room interiors, to even the devices not working, such as the television or phone. Booked this for a quick trip and couldn’t even make it to the next mornings check out. Beware, the images are false advertisement. This hotel will not take accountability for their inability to upkeep their spaces, so should things go wrong, Do not expect to be accommodated. Hopefully this review will help the next person, not experience what we did.
Response from Brand Experience Team on 8 Apr 2024
Hi Mahogani,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Samuel, Kelso

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was one issue I had with the bathroom - it had a strong sewage odor.
Stayed 3 nights in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jaime

Liked: Cleanliness
Clean room
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Jaime,Thank you for the amazing review!Maz K.#Team6

8/10 Good

Arnita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Marcos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad hotel experience
It was very bad.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Marcos,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Ilqar

Stayed 1 night in Jan 2024

4/10 Poor

Martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Aurélie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Quite noisy and not clean
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Aurélie,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

troy

Stayed 2 nights in Dec 2023

8/10 Good

Avishek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

robert g

Liked: Staff & service, amenities, property conditions & facilities
Nice ,quite, safe.clean from the outside...the rooms had a old mist smell.floors were dirty.shower walls had womens hair.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cockroaches in the HOTEL! DISGUSTING.
I don't think it will matter because Hotels.com will continue to support places like this. So long as they continue to pay Hotels.com, they will continue to promote dumps like this. Hotels like this should not be even in this platform 🙄. Nasty, uncomfortable beds. Nasty bathrooms. Nasty towels. DISGUSTING COCKROACHES ALL OVER THE ROOM!!!! YOU GUYS ARE SICK!
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Traveler,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

6/10 Okay

Carlos

Business traveller
Stayed 1 night in Nov 2023

6/10 Okay

Carlos

Business traveller
Liked: Staff & service
Disliked: Amenities
It’s a Motel 6, not a Hilton. The room is good for what you pay. Plus, it’s right next door to the CHP station. Conveniently located and the staff is nice. Can’t ask for much more than that. I would recommend and stay again.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Annette, Anaheim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Annette,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Orlando, San Francisco

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Towels were stained and damp.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Orlando,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 Poor

Linda

Travelled with pets
Liked: Cleanliness
Disliked: Amenities
Walls so thin I could hear the man in the next room snore all night. Very weak coffee was not ready until 6:30 when I was told it would be ready at 6am But the bed was comfortable.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Linda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Eddie

Stayed 1 night in Oct 2023

10/10 Excellent

Pedro R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Oct 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
This is the worst experience I’ve ever had in my life, and I do a lot of traveling. Not only was the hotel extremely unprofessional, but so was Hotels.com. I’m extremely disappointed with both of them. Here is why… I booked a hotel or a motel because it was 12 AM and I wanted to rest When I got to the hotel, apparently the booking that I did it said... accessible that I know which I bet you many people that read this would know that I guess the word accessible now means handicap. The folks at the Motel 6 refused to give me the room because they said I wasn’t handicapped. And I said you’re right… So then I said we’ll just switch the room they said they couldn’t , then I spent an hour and a half on the phone with Hotels.com… Which, by the way is obviously located in somewhere in India no disrespect meant however… I spent an hour and a half and then at the end of it they basically said, unfortunately accessible means handicap and they won’t give you your refund and neither will we. I am fighting this because I believe that this is a misrepresentation. It is also not clear it didn’t have a logo with a handicap , or it didn’t say handicap accessible it just said accessible… Which is unacceptable. Sorry, Hotels.com and Motel 6. I won’t be coming your way anytime soon…
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Robert,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

2/10 Terrible

Fernando

Stayed 1 night in Oct 2023

8/10 Good

Carlos

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s a motel 6, you get what you pay for. It was clean, the water was warm and there’s a microwave and fridge. Can’t ask for more than that.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi Andreas,Thank you for the perfect rating!!Lilith#Team6

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 29 Sept 2023
Hi Karl,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Maria del C

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atention
Stayed 1 night in Sep 2023
Response from Nancy Y. on 26 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moved to different hotel
Awful, pool clisedxand dirty, no families just creepy people we cancelled second night
Stayed 2 nights in Aug 2023

4/10 Poor

Curtis

Stayed 1 night in Aug 2023

6/10 Okay

Aaron

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Sheets had been washed, but we're stained. Beds were old and worn. Looked like the room was a mix of old IKEA furniture and partially completed bathroom sets mixed together. Skipped taking a shower or attempting to get comfortable. Staff was very nice and the surrounding area seemed safe. It's about what you'd expect for a motel 6.
Response from Brand Experience Team on 28 Aug 2023
Hi Aaron,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

4/10 Poor

Lizenia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not clean at all
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 28 Aug 2023
Hi Lizenia,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Kevin

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most pricey Motel 6 we stayed in during our road trip (at least $50 more than the others). We booked a Deluxe room but was immediately disappointed that the lights did not turn on when we flipped the switch. Were they not to “keep the lights on”? The thermostat on the wall was broken. Shelving in the fridge was broken, the beddings were all wrinkly, bath towels have seen better days and felt like rags, the pool had dried leaves all over it, the wifi was spotty and kept kicking you out. When we ask the desk clerk for shampoo and conditioner, she said they do not provide them. If you plan to stay here, bring your own of everything (extra pillows, hair dryer would help). The office also reeks of some kind of spicy food. Speaking of food there’s a MacDonalds, Taco Bell and KFC within walking distance.
Stayed 1 night in Aug 2023

10/10 Excellent

Angelina

Stayed 1 night in Aug 2023

10/10 Excellent

Kiera

Clean basic rooms. Friendly front office staff. Convenient to freeway, gas, and food.
Stayed 1 night in Aug 2023

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a quick overnight on our way up California - 2 rooms for our family of 6. Very convenient off the freeway. Squeaky clean, nice new wood-look flooring and comfortable beds. Lots of TV channels and AC worked well. Simple and affordable. My 22 yo daughter who has traveled all over was impressed with the quality for the price.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 21 Aug 2023
Hi Laurel,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 Okay

Monica

Travelled with family and small children
The area was good and good wifi
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 21 Aug 2023
Hi Monica,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 Terrible

Xiongfei

Disliked: Cleanliness, staff & service, property conditions & facilities
Can’t connect wifi，toilet leaking all night and no shampoo/paper cups
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 7 Aug 2023
Hi Xiongfei,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Vanessa

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Lack of customer service. Nothing works
The man told me the pool was not working but I walked by and seen people swimming. A lady that I presume works here as well yelled at me when I was walking up with my bucket to get ice saying the ice machines. We’re broken but she was very aggressive
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 7 Aug 2023
Hi Vanessa,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Good stay got the price and location. Room was clean enough even though it's not great from the outside. Not too noisy and easy access to the fwy.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 7 Aug 2023
Hi Joanna,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Sofia

Liked: Staff & service
Disliked: Property conditions & facilities
I will never stay here again so so so dirty !!!! This is the worst!!!!
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 31 Jul 2023
Hi Sofia,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Guadalupe

Travelled with partner
Liked: Staff & service
There was a lot of mold in the bathroom specifically in the shower.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 26 Jul 2023
Hi Guadalupe, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 Okay

JEAN-FRANCOIS

Loud neighbourhood
Loud trailer park in the back, didnt feel like the safest location. No safety latch so put a chair against the door.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 26 Jul 2023
Hi Jean-Francois, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Cesar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jun 2023
Response from Nancy Y. on 4 Jul 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Andrea

Stayed 1 night in Jun 2023

10/10 Excellent

David

Stayed 1 night in Jun 2023

2/10 Terrible

Fred

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I left 2 days earlier than expected, because of the dirty place. I never felt comfortable.
Stayed 4 nights in Jun 2023
Response from Nancy Y. on 4 Jul 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023