Combined shower/bathtub, free toiletries, hair dryer, towels
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Reviews of Inn at King City

2.5 out of 5
Inn at King City
4 Broadway Circle, King City, CA

Reviews

7.2

Good

Rating 10 - Excellent. 118 out of 492 reviews" "
Rating 8 - Good. 170 out of 492 reviews" "
Rating 6 - Okay. 121 out of 492 reviews" "
Rating 4 - Poor. 52 out of 492 reviews" "
Rating 2 - Terrible. 31 out of 492 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weird but Worthwhile
The room was nicer than expected. It was also quiet, a surprise given the number of solo working men in residence. Not sure what happened to the free WiFi and breakfast that were advertised. And some strange woman stood outside my room and yelled “Tamales, tamales, tamales” for ten minutes at about 8:30 p.m. Other than that, the place was comfortable, spacious and quiet.
Stayed 1 night in Oct 2023

8/10 Good

Darryl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice except no coffee maker in room and remote for TV only turned TV on but didn’t change channels
Stayed 1 night in Mar 2023

10/10 Excellent

robert

Stayed 1 night in Jan 2023

10/10 Excellent

Pedro R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Sharon

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like anything except desk staff courteous and friendly. The room reeked of disinfectant and walking barefoot in room our feet became dirty. Too much light shines into room at night. The outside areas had trash on sidewalk and messy. Web site included breakfast and NO breakfast is being served. I was shocked this is a Best Western property as I mostly stay at BW and generally think they are good.
Stayed 1 night in Dec 2021
Response from Sc on 9 Dec 2021
I’m very sorry for your bad experience, we had a few projects in the parking lot, power washing. It’s not always that way. I hope in the future you may give us another try,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2021
Response from Sc on 1 Jun 2021
Thank you!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Air conditioner did not work they say will send some one to fix it but did not.
Stayed 2 nights in May 2021
Response from Sc on 25 May 2021
Our apologies for the miscommunication,

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021
Response from Sc on 25 May 2021
Thank you for rating us

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great! I would say it is one step below a Marriott. It is also near a few fast-food restaurants in case you get hungry at night.
Stayed 1 night in Mar 2021
Response from Stacy on 25 May 2021
Thank you for your feedback, we really appreciate you staying with us.

6/10 Okay

Rosa E

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Sc on 22 Mar 2021
Thanks for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great room. Big, clean, comfortable. Unfortunately I had to ring the bell twice and finally call on my phone to get someone to hell me check in.
Stayed 1 night in Mar 2021
Response from SC on 2 Mar 2021
Thank you for your feedback, we only have one clerk on duty at night, sorry you had to wait. We do appreciate your business

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for work and was put in room 110 which was a nice remodeled room,the next week I was in room 106 not so nice of a room but I didn’t complain and stayed in the room,hopefully next time I’ll get a room similar to room 110.Overall a pleasant quiet stay a very nice lady at the front desk.
Stayed 4 nights in Feb 2021
Response from S c on 2 Mar 2021
Thank you for your feedback, we certainly appreciate your kindness and business

4/10 Poor

Verified traveller

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nicely decorated but poorly maintained. Beard hair in/around sink. Grime in corners of room. Holes in the walls and broken towel rack. Smoke detector wrapped in plastic. Filthy chair. Spots on floor that I wiped away with wet toilet paper. Coffee pot would not turn on. No breakfast pack provided even though listed in Expedia posting. Issues raised but not acknowledged or addressed by management. Could be a decent place if they tried harder.
Stayed 1 night in Feb 2021
Response from Sc on 16 Feb 2021
Thank you for your feedback, all issues will be reported to housekeeping and we will use your comments to make needed changes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Sc on 22 Mar 2021
Thanks for staying with us

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room I liked the face I could park right in front of the room and have my vehicle in my sight.
Stayed 3 nights in Feb 2021
Response from sc on 22 Mar 2021
Thanks for the feedback! We appreciate you!

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good
Room was very clean. It smelled cleaned. Bed not very comfortable but a 3 out of 5 star . Parking was easy right out front of our room. The staff was super nice ..easy check in and out. Will stay there every time we come to visit our family.
Stayed 1 night in Jan 2021
Response from Stacy on 11 Jan 2021
Thank you for your feedback and support, we look forward to seeing you soon!

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2021
Response from Sc on 5 Jan 2021
Sorry to see your stay wasn’t so pleasant, thank you for your rating.

6/10 Okay

Saurabh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Just 45 minutes from Pinnacles National Park, this was a great location. The staff was friendly and everything looked ok on check in. Unfortunately, the beds were just not very comfortable. The rooms felt like a mis match of eras, super old microwave but LED lighting and light switches; LCD TV but super old cabinetry in the bathroom. The heat was not turned on in the room prior to arrival so it was really cold. There was a thermostat on the wall but it did not work and the wall unit was the control. No instructions were given on this. The bathroom was oddly shaped with the sink inside (uncommon for hotels). No body soap or lotion was provided. No conditioner was available. Random rusty screws were sitting on the counter in the bathroom. Two doors of the cabinets were missing under the sink. The shower pressure was nice and the water was hot. The pillows were comfortable and the temperature stayed where we wanted it all night so the insulation was good. No noise complaints and best of all, they are taking care of a couple stray cats who are adorable! Overall, worth a stay if you're going to the park, but if you're looking for a nice comforting stay, you may want to look elsewhere.
Stayed 1 night in Jan 2021
Response from Sc on 5 Jan 2021
Sorry for any inconvenience we may have caused you. Thank you for taking your time to rate us. We will definitely share this review with our staff.

8/10 Good

Emilia

Stayed 1 night in Dec 2020
Response from Sc on 5 Jan 2021
Thank you for taking the time to rate us!

8/10 Good

zhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Sc on 5 Jan 2021
Thank you for taking the time to rate us!

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Too many field workers living there. They were yelling and whistling like idiots across the parking lot all night, chasing the stray cats, partying loud, just being stupid. Shouldn’t be allowed.
Stayed 1 night in Nov 2020
Response from Sc on 5 Jan 2021
Sorry for the inconvenience, we do have a wide verity of customers, none who live on the property full time.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little sketchy at first but honestly a great stay. The room was big clean and comfortable. It was the right location to visit pinnacle from either entrance.
Stayed 1 night in Oct 2020

2/10 Terrible

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty: counter in the bathroom dirty, the floors dirty, smelled like animals. The neighbors were loud!
Stayed 1 night in Oct 2020
Response from Sc on 4 Oct 2020
Very sorry for you bad experience, when we spoke the morning you checked out you were compensated for the experience, I’m sorry it did not meet your expectations, housekeeping was notified of your feedback.

4/10 Poor

Txjim, Houston

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
Old property run down. No elevator. Appears to have long term residents
Stayed 1 night in Sep 2020
Response from Sc on 16 Sept 2020
Sorry for your unpleasant experience at our property.

6/10 Okay

Susie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Dust visible in the corners of the room and bath room Shower water drains very slow
Stayed 1 night in Sep 2020
Response from Sc on 25 Sept 2020
Thank you for your feedback, we will address this issue, with our housekeeping staff.

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020
Response from Sc on 25 Sept 2020
Thank you for taking the time to fill out the survey

6/10 Okay

Leo, Ducor

Business traveller
Liked: Cleanliness, staff & service
I always stay here but this visit wasn't the best. I was put next to Construction guys that we're loud. And my fridge did work in my room.
Stayed 1 night in Jul 2020
Response from Sc on 25 Jul 2020
I’m sorry for your unpleasant experience, we appreciate your business.

8/10 Good

Leo, Ducor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when I’m traveling through. Never have to worry about the cleanest of the rooms.
Stayed 1 night in Jul 2020
Response from Stacy on 18 Jul 2020
Thanks for being a loyal guest, we appreciate you!

6/10 Okay

Boyong, King City, CA

Travelled with partner
Disliked: Cleanliness
Deceiving, they advertise with complimentary breakfast posted on their ads even outside the office. They should have just take the sign down. Their reason is because of Covid - 19. The fridge in my room 248 doesn’t work and it stinks inside. There are some hairs in the bathtub.
Stayed 1 night in Jul 2020
Response from GM on 11 Jul 2020
Sorry you think our advertising is deceiving, the county and Best Western made that decision. Unfortunately until the pandemic is under control and we are clear to serve again we will. Until then we do offer a prepackaged grab and go item in the lobby. Your understanding is appreciated.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall it wasn’t bad. The rooms seemed clean. We had to switch rooms twice because the TV remotes weren’t working. The room we ended up with had a shower that didn’t drain right so the water would get backed up a bit. There’s a lot of field workers that stay there so there was a lot of noise really early In the morning like 4am on Friday morning. Aside from that it did the job. We were gone all day and would go back to sleep.
Stayed 3 nights in Jul 2020
Response from Sc on 10 Jul 2020
I am very sorry your experience wasn’t pleasant, we recently changed remotes to our tv’s it may be possible some were not programmed properly. Our apologies

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service clean room comfy stay.
It was goo i got there the lady was there to assist me right away and had me to my room. I had done it online had no problem cozy king sized bed. Only thibg was it squeaked a little bit but all ini all good.
Stayed 1 night in Mar 2020
Response from Stacy on 25 Mar 2020
Thank you for your feedback!

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2020
Response from GM on 18 Mar 2020
Sorry you weren’t happy with your stay. Care to tell us why?

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
everything was clean but I they didn't leave us any towels. So in the early morning that was a bit inconvenience.
Stayed 1 night in Feb 2020
Response from Stacy on 2 Mar 2020
Sorry, for the inconvenience! Your feedback will be used to educate our housekeeping staff.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Stacy on 2 Mar 2020
Thank you for staying with us!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good value for money. King City was a nice small town.
Stayed 2 nights in Feb 2020
Response from Stacy on 22 Feb 2020
Thank you for your feedback, we appreciate you staying with us!

8/10 Good

YDLP, Imperial valley

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, great location.. right next to 101. Fast food restaurants walking distance and a gas station.
Stayed 1 night in Feb 2020
Response from Stacy on 20 Feb 2020
Thank you 😊 for your feedback, hope you stay with us again soon!

4/10 Poor

IVAN

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2020
Response from GM on 18 Feb 2020
Sorry you had a bad time, mind sharing your reasons so we can share with our staff?

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised. This hotel is in a really nice/safe area, Starbucks and McDonald’s across the street. Right by the freeway but No Freeway noise. This is not some ghetto hotel. This is a really nice little still on the way to Pinnacles.
Stayed 1 night in Jan 2020
Response from SC on 4 Feb 2020
Thank you for staying with us, we are very happy you enjoyed your stay! Hope to see you again soon!

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Customer service great .. rooms need a little renovation mainly the bathrooms but over all nice ..
Stayed 1 night in Jan 2020
Response from Stacy on 13 Jan 2020
Thank you for your nice review! We appreciate you staying with us!

8/10 Good

Kjg

Travelled with family
Liked: Cleanliness
The property is exactly what I expected staying in King City. It was clean and in a good location.
Stayed 1 night in Jan 2020
Response from GM on 12 Jan 2020
Thank you for staying with us!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean everyone was quiet the staff was friendly. For 70 bucks excellent
Stayed 1 night in Jan 2020
Response from SC on 7 Jan 2020
Thank you for staying with us!

8/10 Good

Ludwig

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from GM on 21 Dec 2019
Thank you for staying with us!

4/10 Poor

DAN, Sacramento

Travelled with partner
Disliked: Staff & service, amenities
We arrived on Thursday and stayed until Sunday. When we left the room , about 10am on Friday we expected the room to be cleaned and new towels. When we got back about 9pm the room had not been touched. When i called the front desk i was told that i would have to come to the front desk if wanted clean towels. I was also told they would adjust my bill, however when i checked out on Sunday they said they couldn't because i booked through Expedia. Then on Saturday night when we got back to the room the floor was soaked around the entryway and heater. We called the front desk once again . They told us it was because we left the heater on. Once again they didnt bring towels or anything to clean or dry the floor..
Stayed 3 nights in Nov 2019
Response from GM on 2 Dec 2019
Sorry for your bad experience! All of your concerns will be brought up to all our staff. I will follow up with you via email. Again sorry for the experience!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a big room, had fridge & microwave. But bed was uncomfortable. Kept on sliding off. The bathroom walls had splatter of blood on the wall. It’s didn't have enough towels or blowdryer.
Stayed 1 night in Nov 2019
Response from Sc on 1 Dec 2019
Thank you for staying with us!

4/10 Poor

Teresito

Travelled with family
Disliked: Staff & service, room comfort
Bad Staffing!
The Front Clerk was very Rude. She was also the Manager & was very disrespectful. It’s a Caucasian Lady built big & was not very happy in serving the Customers.
Stayed 1 night in Jul 2019
Response from SC on 21 Nov 2019
I’m very sorry you felt as if the clerk was rude. I’m not aware of the situation but will use your feedback to educate our staff.

4/10 Poor

Verified traveller

Stayed 4 nights in Nov 2019
Response from Sc on 21 Nov 2019
Sorry for your bad experience!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fake advertisement looks so different in pictures. Huge space next to bed which makes the room feel so empty. Hair on bed sheets that was clearly not ours. Shower has no light above it so it you can’t even see clearly. Old furniture. Staff also doesn’t listen when it comes to asking for things. Asked for a hair dryer and never even had it delivered. Nothing about this place was redeeming.
Stayed 1 night in Nov 2019
Response from Sc on 17 Nov 2019
Sorry you had a bad experience, we will use this feedback to educate our staff.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern decor. I wish the complementary breakfast had a little more variety like soy milk, whole grain bread.
Stayed 1 night in Nov 2019
Response from Sc on 17 Nov 2019
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Sc on 19 Nov 2019
Thank you for your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from SC on 19 Nov 2019
Thank you for staying with us!