Kindisch Holidays from £402

The Hotel is situated outside the city centre but perfectly connected to public transport. It feels safe and is very clean. Staff are friendly. Downsides for us: bathtub/shower very slippery, shower curtain sticks to everything and the water temperature fluctuates. Would still recommend and we will be back.

The staff are helpful. Almost everyone spoke English (not that I expected, but it was nice not to use a translation app). They asked me a few questions about why we were there and told us the easiest and cheapest way to get there. When our train departed late, they allowed a late checkout for a fee. They even helped when my taxi fell through and got us to the train station with plenty of time to spare.

Spectacular location and an absolutely charming hotel. Room was massive and breakfast was great. Top tip - if you want to eat dinner at their restaurant (and you do - delicious) make sure to book in advance. Also, if you're considering just doing a day trip to Meissen instead, don't. Stay at least two nights. This town is spectacular.

Clean comfortable room near Neuköln

During our stay, we noticed some black mold stains on the grout near the bathtub in the bathroom. It would be good if this could be checked and properly cleaned. The underground garage was closed when we arrived, and the wellness/fitness area was also closed. It would be helpful if the opening times were shown in the Expedia listing.