Ratings based on 362 Verified Reviews

3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Aug-2017
Our stay was very lovely. The staff was friendly and courteous and the rooms were kept clean. It was only 2 blocks from the beach with a shuttle offered. Although the rooms were a little small, we did have a mini fridge and a microwave as well as access to a coin operated laundry facility.
Comment from Hotel Management
04-Aug-2017 by Cai, GM, Hotel Management
Hi! Thank you for taking the time to review our property on Expedia. I sincerely appreciate your kind words about our staff and positive feedback about our hotel and your experience during your stay.
3 out of 5
Recommended
for Everyone
by A verified traveller from G

Reasonable price for what you get

Posted 09-Jul-2017
It's not a major chain hotel, so you don't expect much and that's what you get. They try hard though. The staff was nice, they provide warm cookies and a fair breakfast. If you don't mind walking up a couple of stairs to get to your room, because they don't have an elevator and you shouldn't expect perfect conditions with respect to furnishings, then you'll be just fine. I'd expect to pay $80-100 for a room in a hotel such as this, but in peak season at the beach, you pay more. It's still less than the "big boys" want for a room and if the big chains are all booked up, then this place is just fine.
Comment from Hotel Management
31-Jul-2017 by Cai, GM, Hotel Management
Thank you for taking the time to review our property on Expedia. I sincerely appreciate your honest feedback. We do take every feedback seriously and apply corrective actions or in this case, improve some of our amenities. I sincerely hope that you enjoyed your stay with us. - Cai, GM
3 out of 5
by A verified traveller from Oregon

Very pleasant staff, marginal facilities

Posted 21-May-2017
Pros: The staff.
Cons: Rooms need a major upgrade.
Location: Right on the main highway. Close to Wright Brothers National monument and walking distance to the beach.
As others have pointed out, this place is pretty tired and in need of attention. It was fairly clean but run down. The desk staff, however, were very, very pleasant. Would only recommend if nothing else is available.
Comment from Hotel Management
26-May-2017 by Cai, GM, Hotel Management
Dan, thank you for taking the time to review our property on Expedia. I sincerely appreciate your honest feedback. We are working hard to keep up with the wear and tear of the beach and always striving to update the facility. I am extremely grateful for your kind words about our staff. I do hope you enjoyed your visit to the Outer Banks otherwise.
3 out of 5
Recommended
for Everyone
by A verified traveller from Midlothian

Friendly staff

Posted 08-May-2017
Stayed one night. Facilities could use some updating, but overall was a good place to stay. Continental breakfast was good. Very friendly staff.
Comment from Hotel Management
10-May-2017 by Cai, GM, Hotel Management
Hi! Thank you for taking the time to review our property on Expedia. I sincerely appreciate your kind words and positive feedback about our staff. I am very happy to hear that you enjoyed your stay with us.
2 out of 5
Recommended
for Everyone
by A verified traveller from Utah

Outer Banks Hotel

Posted 06-May-2017
They have a minimal continental breakfast. They have free parking. It is close to the Bonner Bridge. The office closes at 9 PM.
Comment from Hotel Management
07-May-2017 by Cai, GM, Hotel Management
Hi Leon. Thank you for your honest feedback. I sincerely appreciate you staying with us this weekend. I do however apologize for any inconvenience during your stay or if you ever find anything lacking from our hotel amenities. We strive to improve our facility ever year and hope that you can give us another chance next time you're visiting the area.
4 out of 5
by Kelly

Posted 01-May-2017 on Hotels
When we arrived, Anke was so friendly and welcoming! The room was clean and comfortable.
Comment from Hotel Management
03-May-2017 by Joshua Roseberry, Hotel Management
Hi Kelly! Thank you for taking the time to review our property on Hotels.com. I sincerely appreciate your kind words and positive feedback about our staff and your stay with us. I will make sure to pass along the message to Anke.
4 out of 5
by MICHAEL

Posted 30-Apr-2017 on Hotels
Good
Comment from Hotel Management
03-May-2017 by Joshua Roseberry, Hotel Management
Michael, thank you for taking the time to review our property on Hotels.com. I sincerely appreciate your kind words. I hope that you enjoyed your stay at our hotel. - Cai, GM
5 out of 5
by Angela

On Main Street

Posted 27-Apr-2017 on Hotels
Friend staff clean. Fresh coffee and hot cookies upon check in. Great wifi throughout stay. On Main Street with excellent food and shopping options
Comment from Hotel Management
29-Apr-2017
Thank you for taking the time to review our property on Hotels.com. I sincerely appreciate your kind words and positive feedback about our staff and your stay with us. - Cai, GM
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Apr-2017
Overall experience was good. Friendly and helpful staff.
Comment from Hotel Management
28-Apr-2017 by Cai, GM, Hotel Management
Thank you for taking the time to review our property on Expedia. I sincerely appreciate your kind words and positive feedback about our staff and your stay with us.
4 out of 5
by A verified traveller

Posted 19-Apr-2017 on Hotels
Comment from Hotel Management
20-Apr-2017 by Joshua Roseberry, Hotel Management
Hi! Thank you for taking the time to rate us on Expedia. I sincerely appreciate it. I do hope you enjoyed your visit on the Outer Banks and your stay with us.